Packard Bell M5801 manual Undetermined Problems

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Undetermined Problems

If an error message is present, go to “POST Error Messages List” on page 64. If you did not receive any messages, if the symptom is listed in “or “Error Symptoms List” on page 66. If you still cannot solve the problem, continue with this check:

1.Check the power supply voltages. If the voltages are correct continue with the following steps:

2.Power off the system unit.

3.Perform the following checks, one by one, until you have isolated the problem FRU.

4.Load default settings in setup.

5.Check all main board jumper positions and switch settings.

6.Check all adapter card jumper positions.

7.Check all device jumper positions.

8.Check all cables and connectors for proper installation.

9.If the jumpers, switches and voltage settings are correct, remove or disconnect the following, one at a time.

10.Non-Acer devices

• External devices

• Any adapter card (modem card, LAN card or video card, if installed) • CD/DVD-ROM drive

• Hard disk drive • DIMM

• Processor • Main board

11.Power on the system unit.

12.Repeat steps 2 through 5 until you find the failing device or adapter.

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Contents Ixtreme M5801 Service Guide Revision History Date Chapter UpdatedCopyright Conventions Preface 103 Introduction Introducing the MotherboardFeatures Integrated I/O Bios FirmwareDimensions and weight Expansion OptionsLabel Component Mainboard ComponentsCintrusion Block Diagram Icon Component Description Ixtreme M5801USB ports Connects to USB 2.0 devices USB mouse, USB camera Rear view Audio Jack Function Table Color/Use Headphone1CH Component Description Port IntroductionSpeakers System PeripheralsMouse PS/2 or USB, manufacturing option Keyboard PS/2 or USB, manufacturing optionCard Reader Option Main Board Major Chips Hardware Specifications and ConfigurationsBios Hotkey List SpecificationAudio Interface System MemoryCache Memory Video InterfaceDevices Idle Shut Down Power ManagementIDE Interface USB PortSuspend Mode Power Management Function Acpi support functionDevice Standby Mode Global Standby ModeEntering the Setup Utility Using BiosAbout the Setup Utility Standard ConfigurationSetup Utility Menus Updating the Bios Item Help Product InformationDate and Time Standard Cmos FeaturesUAHCI Port1 /Port2 /Port3 /Port4 /Port5 /Port6 A.R.T. AutoHalt On All, But Keyboard Advanced Bios Features Quick Boot EnabledQuiet Boot Enabled UHard Disk Drive Priority Press Enter Removable Device Priority Press Enter USB Beep Message Disabled Boot Up NumLock OnAdvanced Chipset Features Integrated Peripherals Power On by PCIE/PCI Devices Disabled Power Management SetupDeep Power Off Mode Enabled Power On by RTC Alarm DisabledWake Up by PS/2 KB/Mouse Enabled Wake Up by USB KB/Mouse EnabledRestore On AC Power Loss Last State PC Health Status Smart Fan EnabledEnable Clock to All DIMM/PCI Enabled Spread Spectrum EnabledFrequency/Voltage Control Change Supervisor Password Press Enter Bios Security FeaturesSupervisor Password Not Installed User Password Not InstalledSave & Exit Setup Load Default SettingsMachine Disassembly and Replacement Before You Begin General InformationStandard Assembly Process Opening the chassisRemoving front bezel and HDD Cage Page Setting the Motherboard Install the PSUPage Page Assembly motherboard Page Insert the ODD/HDD ODD Installed on SATA4 HDD Carrier Installed on SATA3 Master HDD Installed on SATA1 Slave HDD Installed on SATA2 Insert Add-on card Close the Front BezelPage Page Install system fan Overview Standard Disassembly Process Opening the computerRemoving the Front Bezel Removing the Add-on Card Page Removing the HDD Page Removing the ODD Removing the Main Board Removing the System FanPage Page Removing the power-supply Removing the HDD in HDD Carrier Page Removing Front IO/POWER Swtich PCB/TOP USB/CARD Reader Page Remove Power Swtich PCB Page Troubleshooting Power-On Self-Test Post KB-5 Initializes DMAC-1 & DMAC-2 Needed Bios Messages Action/FRU Post Error Messages ListSpecifics about the type and location of the memory error Hard Disk Drive Error Symptoms ListError Symptom Action/FRU Processor / Processor Fan Main board and MemoryAudio Error Symptom Action/FRU CD/DVD-ROM DriveKeyboard Error Symptom Action/FRU Video and MonitorPower Supply Parallel/Serial PortsOther Problems Error Symptom Action/FRUUndetermined Problems Choosing a Computer Case Jumper and Connector InformationSafety Precautions Installing the Motherboard in a CaseSetting Jumpers Checking Jumper SettingsChecking Jumper Settings Jumper SettingsJumper Type Description Setting Default IIIustration Connecting 24-pin power cable Connecting Case ComponentsATX12V ATX 12V Power Connector Pin Signal Name Sysfan Cooling Fan Power Connector Pin Signal Name FunctionPwrfan Cooling Fan Power Connector Pin Signal Name Function Pin Signal NamePower Switch Pin Signal Name FunctionPower/Sleep/Message waiting LED Reset SwitchInstalling Hardware Installing the ProcessorBefore installing the Processor Following illustration shows CPU installation components CPU Installation ProcedureInstalling Memory Modules Installation ProcedureMemory Memory Bus Sata cable optional Sata power cable optional Installing Serial ATA Hard DrivesPCIE16X Slot Installing Add-on CardsOnboard PCI interface does not support 64-bit Scsi cards FAUDIO1 Front Panel Audio header Connecting Optional DevicesSPDIFOUT1 Spdif out headerOption Sata 1~6 Serial ATA connectorsSPIDEBUG1 ChassisPB 30L w/ HDD carrier ME BOM FRU Field Replaceable Unit List Exploded DiagramRAYLED51 HDD-CARRIER- SPRING-PIN Lightbase Page ChassisPB 30L w/o HDD carrier ME BOM 101 102 FRU List