Promise Technology SX8300, FASTTRAK SX4300 user manual Support, Frequently Asked Questions

Page 61

Chapter 7: Support

Frequently Asked Questions, below

Contact Technical Support, page 59

Limited Warranty, page 61

Return Product for Repair, page 63

Frequently Asked Questions

This section lists frequently asked questions involving pre-installation, drive issues, installation, and post-installation.

Pre-Installation (Speed, Device Types, Capacity, Cabling)

What kind of HDDs can I use for a FastTrak SX Series logical drive?

You can use any Serial ATA hard drive(s) to create arrays on the FastTrak SX Series. Use matching drives for multiple-drive arrays to maximize capacity usage as well as performance.

What it the maximum disk drive storage capacity of FastTrak SX Series?

FastTrak SX8300 supports up to 3.2 TB (eight 400 GB disk drives). FastTrak SX4300 supports up to 1.5 TB (four 400 GB disk drives).

Will ACPI work with HDDs on the FastTrak SX Series?

Yes. The FastTrak Controller supports ACPI S1, S3 and S4 standby modes.

Can I use ATAPI devices on the FastTrak SX Series?

No. The FastTrak Controller does not support ATAPI devices.

Will the FastTrak SX Series work with 66MHz PCI bus speed?

FastTrak SX Series will work with a 66MHz PCI bus, however the FastTrak card itself requires a PCI-X slot.

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Contents SX4300, SX8300 Trademarks CopyrightImportant data protection information RecommendationsMay cause undesired operation Radio Frequency Interference StatementPage Contents Support Troubleshooting & TipsAbout This Manual IntroductionXOR Acceleration Product OverviewHot-Swapping WebPAM Management Software Page SX4300 InstallationSX8300 Installing the FastTrak Card RAID Jbod Installing the Disk DrivesLED Pins Create a Logical Drive Page Installation Page FastBuild Utility FastTrak BiosMain Menu View Drive Assignments Create a Logical Drive One Logical Drive Two Logical Drives FastBuild Utility View Drive Assignments, Split Disk Drives Delete Logical Drive Controller Configuration Halt On Error Logical Drive ProblemsSystem Resources Page RAID 0 and Jbod Page Installing Software Drivers Install Driver in an Existing System Install Driver During New OS InstallationWindows Server Windows XP Confirm InstallationInstall Driver in an Existing System Windows Red Hat Linux 8.0, 9.0, EL 3.0, EL Install Driver During New OS Installation Multi-Processor Install Driver During New OS Installation Single ProcessorSuSE Linux 9.1, 9.2, ES Install Driver in an Existing System Concepts Adapter BiosAbout FastTrak Introduction to RAIDRAID 0 Stripe interleaves data across multiple drives RAID 0 StripeRAID 1 Mirrors identical data to two drives RAID 1 MirrorRAID 5 Stripes all drives with data and parity information RAID 5 Block Striping with Distributed ParityRAID 10 Mirror / Stripe CH1 CH2 CH3 CH4 About Dual Data RedundancyRAID 50 Striping of Distributed Parity logical drives RAID 50 Striping of Distributed ParityJbod Single Drive Choosing a RAID LevelAdvantages Disadvantages Implemented as a mirrored logical drive Stripe Block Size Other Logical Drive FeaturesInitialization Fast Init Gigabyte BoundaryHot Spare Drive Logical Drive Expansion Cache SettingsLevel Current Number Possible Number Drives RAID Level MigrationFrom Increase Redundancy Capacity Add LoseRanges of Disk Array Expansion Current LD Size Maximum LD Sector Size Expansion Size Page Motherboard Issues Troubleshooting & Tips Drive-Related Errors System Cmos IssuesDrive cannot be formed into an logical drive Operating System-Related IssuesPromise Windows driver does not appear in Device Manager Performance TipsPre-Installation Speed, Device Types, Capacity, Cabling Frequently Asked QuestionsSupport How can I change the resources that the FastTrak uses? Drive IssuesOther array configurations will not work for this purpose Post-Installation Installation Issues Capacity, BootingContact Technical Support Technical Support ServicesUnited States Germany Europe, Africa, Middle EastItaly Taiwan Limited WarrantyChina Disclaimer of other warranties Your Responsibilities Return Product For RepairOr retailer
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