Promise Technology TX4, TX8 user manual Limited Warranty, Disclaimer of Other Warranties

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LIMITED WARRANTY

Promise Technology, Inc. (Promise Technology) warrants that for two (2) years from the time of the delivery of the product to the original end user:

a.the product will conform to Promise Technology’s specifications;

b.the product will be free from defects in material and workmanship under normal use and service.

This warranty:

a.applies only to products which are new and in cartons on the date of purchase;

b.is not transferable;

c.is valid only when accompanied by a copy of the original purchase invoice.

This warranty shall not apply to defects resulting from:

a.improper or inadequate maintenance, or unauthorized modification(s), performed by the end user;

b.operation outside the environmental specifications for the product;

c.accident, misuse, negligence, misapplication, abuse, natural or personal disaster, or maintenance by anyone other than a Promise Technology or a Promise Technology-authorized service center.

DISCLAIMER OF OTHER WARRANTIES

This warranty covers only parts and labor, and excludes coverage on software items as expressly set above.

Except as expressly set forth above, Promise Technology disclaims any warranties, expressed or implied, by statute or otherwise, regarding the product, including, without limitation, any warranties for fitness for any purpose, quality, merchantability, non-infringement, or otherwise. Promise Technology makes no warranty or representation concerning the suitability of any product for use with any other item. You assume full responsibility for selecting products and for ensuring that the products selected are compatible and appropriate for use with other goods with which they will be used.

Promise Technology does not warrant that any product is free from errors or that it will interface without problems with your computer system. It is your responsibility to back up or otherwise save important data before installing any product and continue to back up your important data regularly.

Promise Technology’s sole responsibility with respect to any product is to do one of the following:

a.replace the product with a conforming unit of the same or superior product;

b.repair the product;

c.recover the product and refund the purchase price for the product.

Promise Technology shall not be liable for the cost of procuring substitute goods, services, lost profits, unrealized savings, equipment damage, costs of recovering,

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Contents ULTRATRAK100 TX4 ULTRATRAK100 TX8 Trademarks CopyrightImportant Data Protection Information Radio Frequency Interference Statement Table of Contents RAID Page Architectural Description IntroductionFeature Benefit Features and BenefitsUnpack ULTRATRAK100 Install Hard DrivesConfiguration Getting StartedUltraTrak100 Disk Drive Access TX4 Shown Back of UltraTrak100 TX4 see for TX8 Connecting the Scsi CablesDaisy Chaining Several UltraTrak100s Together Assign a Scsi ID Connect Power Cable and Switch Power onConfigure the ULTRATRAK100 Press SEL to Save Changes Advantages Disadvantages Choosing a RAID LevelRAID 0+1 Characteristics/Advantages DisadvantagesJbod Partition and Format the ArrayCritical & Offline Arrays MaintenanceDrive Status Indicators Indicator Color MeaningWhen a Disk Drive Fails REBUILDING/SYNCHRONIZING Fault Tolerant ArraysReplacing a Disk Drive Module Drive Carrier Drive ReplacementReplacing a Power Supply Module TX8 only Connecting Cables to Disk DriveBack of UltraTrak100 TX8 Type of Interface Name Comments ULTRATRAK100 Front Panel InterfaceArray Functional Error ModeConfiguration Mode LCD MessagesConfigure Scsi View Status Configure Array Configure CacheView Status View Enclosure View Controller InfoView Cache Stats View Array InformationView Controller Information 5009 RPM Temperature 30C/86FArray 0 Size 12GB RAID 0 FunctionalCreate/Cancel Delete Array Auto Array SetupPress SEL to Create Press Exit to Cancel What you can do View Drive Assignments Define ArrayMaxtor Asng In Ary IBM Asng In Ary No Free Disk What you can doRAID Level 4KB 8KB IBM Assigned Maxtor Free Maxtor FreeWipe out disk Synchronize Array Disable Buzzer Rebuild/Sync Pri. Low Array IDWrite Back Write CacheWrite Cache What you can do Write Back Write Thru What you can doID Selected ModePress Or to move these items on the LCD What you can do Scsi IDEuropean Tech Support Technical Support ServicesContacting Promise Support USA Tech Support CenterChina Office Pacific Rim Sales OfficeDisclaimer of Other Warranties Limited WarrantyPage Returning Product for Repair USA & Canada Your Responsibilities Introduction to RAID Appendix a Technology BackgroundRAID 1 Mirroring RAID 0+1 STRIPING/MIRROR RAID 3 Block Striping with Parity Drive RAID 5 Block and Parity Striping Jbod Spanning Appendix B Frequently Asked Questions Why can’t I see the drives on the UltraTrak100 under FDISK?