Promise Technology TX8, TX4 user manual Why can’t I see the drives on the UltraTrak100 under FDISK?

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UltraTrak100 TX4 and UltraTrak100 TX8 User Manual

Q.Why can’t I see the drives on the UltraTrak100 under FDISK?

A.If you have not created an array, the physical drive(s) attached to the UltraTrak100 card will not be recognized by the operating system. The UltraTrak100 controller is dedicated to RAID array management and does not provide any means of addressing individual hard drives through the int 13h interface used by FDISK. In order to access drives on the UltraTrak100 from MSDOS at all, you must first create a RAID array.

Q.Why can’t I see the array I just created in the Windows NT/2000 Disk Administrator?

A.Since Windows NT/2000 does not yet support any method of dynamically adding and/or removing logical devices to/from the system, you must restart Windows. The next boot will show the new array under Disk Administrator.

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Contents ULTRATRAK100 TX4 ULTRATRAK100 TX8 Copyright TrademarksImportant Data Protection Information Radio Frequency Interference Statement Table of Contents RAID Page Introduction Architectural DescriptionFeatures and Benefits Feature BenefitGetting Started Install Hard DrivesConfiguration Unpack ULTRATRAK100UltraTrak100 Disk Drive Access TX4 Shown Connecting the Scsi Cables Back of UltraTrak100 TX4 see for TX8Daisy Chaining Several UltraTrak100s Together Connect Power Cable and Switch Power on Assign a Scsi IDConfigure the ULTRATRAK100 Press SEL to Save Changes Choosing a RAID Level Advantages DisadvantagesCharacteristics/Advantages Disadvantages RAID 0+1Partition and Format the Array JbodIndicator Color Meaning MaintenanceDrive Status Indicators Critical & Offline ArraysREBUILDING/SYNCHRONIZING Fault Tolerant Arrays When a Disk Drive FailsReplacing a Disk Drive Module Drive Replacement Drive CarrierConnecting Cables to Disk Drive Replacing a Power Supply Module TX8 onlyBack of UltraTrak100 TX8 ULTRATRAK100 Front Panel Interface Type of Interface Name CommentsLCD Messages Error ModeConfiguration Mode Array FunctionalView Status Configure Array Configure Cache Configure ScsiView Status View Array Information View Controller InfoView Cache Stats View EnclosureView Controller Information RAID 0 Functional Temperature 30C/86FArray 0 Size 12GB 5009 RPMCreate/Cancel View Drive Assignments Define Array Auto Array SetupPress SEL to Create Press Exit to Cancel What you can do Delete ArrayNo Free Disk What you can do Maxtor Asng In Ary IBM Asng In AryRAID Level 4KB 8KB Maxtor Free IBM Assigned Maxtor FreeWipe out disk Synchronize Array Disable Buzzer Array ID Rebuild/Sync Pri. LowWrite Back Write Thru What you can do Write CacheWrite Cache What you can do Write BackMode ID SelectedScsi ID Press Or to move these items on the LCD What you can doUSA Tech Support Center Technical Support ServicesContacting Promise Support European Tech SupportPacific Rim Sales Office China OfficeLimited Warranty Disclaimer of Other WarrantiesPage Returning Product for Repair USA & Canada Your Responsibilities Appendix a Technology Background Introduction to RAIDRAID 1 Mirroring RAID 0+1 STRIPING/MIRROR RAID 3 Block Striping with Parity Drive RAID 5 Block and Parity Striping Jbod Spanning Appendix B Frequently Asked Questions Why can’t I see the drives on the UltraTrak100 under FDISK?