Promise Technology J310S, J610S manual United States, Netherlands, Germany, Italy

Page 49

 

 

Chapter 4: Support

 

 

 

 

 

 

United States

 

 

 

 

 

 

 

E-mail Support

e-SupportOn-Line

 

 

 

 

 

 

Fax Support

(408) 228-1097 Attn: Technical Support

 

 

 

 

 

 

Phone Support

(408) 228-1400 option 4

 

 

 

 

 

 

If you wish to write us for

Promise Technology, Inc.

 

 

support:

580 Cottonwood Drive

 

 

 

Milpitas, CA 95035, USA

 

 

The Netherlands

 

 

 

 

 

 

 

E-mail Support

e-SupportOn-Line

 

 

 

 

 

 

Fax Support

+31 (0) 40 256 9463 Attn: Technical Support

 

 

 

 

 

 

Phone Support

+31 (0) 40 235 2600

 

 

 

 

 

 

If you wish to write us for

Promise Technology Europe B.V.

 

 

support:

Science Park Eindhoven 5542

 

 

 

5692 EL Son, The Netherlands

 

 

Germany

 

 

 

 

 

 

 

E-mail Support

e-SupportOn-Line

 

 

 

 

 

 

Fax Technical Support

+49 (0) 2 31 56 76 48 - 29

 

 

 

Attn: Technical Support

 

 

 

 

 

 

Phone Technical Support

+49 (0) 2 31 56 76 48 - 10

 

 

 

 

 

 

If you wish to write us for

Promise Technology Germany

 

 

support:

Europaplatz 9

 

 

 

44269 Dortmund, Germany

 

 

Italy

 

 

 

 

 

 

 

E-mail Support

e-SupportOn-Line

 

 

 

 

 

 

Fax Support

0039 06 367 12400 Attn: Technical Support

 

 

 

 

 

 

Phone Support

0039 06 367 12626

 

 

 

 

 

 

If you wish to write us for

Promise Technology Italy

 

 

support:

Piazza del Popolo 18

 

 

 

00187 Roma, Italia

 

 

 

 

 

45

Image 49
Contents Vtrak Trademarks CopyrightImportant data protection information RecommendationsContents Support About This Manual IntroductionVTrak J610s front view with bezel removed OverviewVTrak J610s rear view Architectural Description Feature Benefit Features and BenefitsSpecifications FCC Statement Warranty and SupportCE Statement MIC Statement VTrak J610s, J310s Product Manual Unpacking the VTrak InstallationVTrak J610s rear view VTrak J610s mounted in a rack with the supplied rails Mounting VTrak J610s in a RackRack mount assembly diagram VTrak J310s mounted in a rack with the supplied rails Mounting VTrak J310s in a RackSliding flange installation Mounting rail installation Aamux Installing Disk DrivesDrive carrier with SAS disk drive Drive carrier with Sata disk drive and Aamux VTrak J610s drive slot numbering Drive NumberingVTrak J610s has one or two I/O modules Setting Up Data Cable Connections115200 Basic DAS Connection Cascading DAS Connection Redundant DAS Connection Connector Setting Up Serial Cable ConnectionsVTrak J310s front panel LED display. The J610s is similar Connecting the PowerVTrak J610s/J310s disk carrier LEDs Setting Up the CLI ConnectionVTrak J610s, J310s Product Manual Management Front Status IndicatorsState LEDs Dark Steady Flashing Amber Red Green Drive Status IndicatorsLEDs Module Status IndicatorsLEDs State VTrak J610s power supply and fan LEDs Cable Command CLI Command SetInformation Enclosure CommandOperational 15340 rpm Settings Link Command Help CommandCN2 Route Command Uptime Command ? Command Vpdr CommandVTrak J610s, J310s Product Manual Support Frequently Asked QuestionsContacting Technical Support Technical Support ServicesNetherlands United StatesGermany ItalyChina TaiwanDisclaimer of other warranties Limited WarrantyYour Responsibilities Returning Product For RepairOr retailer VTrak J610s, J310s Product Manual Appendix a Second I/O Module VTrak J610s, J310s Product Manual Index SymbolsCable 9, 22, 23 Index VTrak J610s, J310s Product Manual
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J610S, J310S specifications

Promise Technology is renowned for its innovative storage solutions, and the J310S and J610S series exemplify this commitment with features tailored for both personal and professional uses. These products stand out in today's data-driven environment, offering efficient and reliable storage management.

The Promise J310S is engineered to provide exceptional performance, making it suitable for creative professionals who deal with large media files. It supports various RAID levels, including 0, 1, and 5, enhancing data integrity and availability. With a sleek, compact design, the J310S is easily integrated into any workspace while ensuring optimal heat dissipation. One of its key features is the high-speed connectivity options, incorporating USB 3.0 and eSATA ports, which enable fast data transfers and expanded compatibility with various devices.

On the other hand, the J610S takes capabilities a notch higher, designed for businesses that require an advanced storage solution. This model supports a larger number of drives, allowing for more extensive data capacity and redundancy. The J610S emphasizes scalability, making it suitable for environments where data storage needs may grow over time. It also boasts an intuitive management interface, enabling IT admins to effortlessly monitor and configure storage settings.

Both models employ cutting-edge technologies to ensure reliability and performance. The integration of advanced thermal management technology prevents overheating, thereby extending the lifespan of the devices. Furthermore, both the J310S and J610S come equipped with powerful backup and recovery solutions, safeguarding critical data against potential loss.

Security is also a significant focus for Promise Technology, with both series featuring robust encryption capabilities to protect sensitive information. They support features like disk mirroring and hot-swappable drives, ensuring seamless operations even during maintenance.

In conclusion, the Promise Technology J310S and J610S provide exceptional solutions tailored for various storage needs. These models, marked by their reliability, scalability, and advanced technologies, are excellent choices for both professionals and organizations aiming to enhance their data storage capabilities. With a clear emphasis on performance and user-friendly management, Promise Technology continues to set benchmarks in the storage sector.