Promise Technology J310S, J610S manual Limited Warranty, Disclaimer of other warranties

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Chapter 4: Support

Limited Warranty

Promise Technology, Inc. (“Promise”) warrants that for three (3) years from the time of the delivery of the product to the original end user:

a)the product will conform to Promise’s specifications;

b)the product will be free from defects in material and workmanship under normal use and service.

This warranty:

a)applies only to products which are new and in cartons on the date of purchase;

b)is not transferable;

c)is valid only when accompanied by a copy of the original purchase invoice.

d)Is not valid on spare parts, fans, and power supplies

This warranty shall not apply to defects resulting from:

a)improper or inadequate maintenance, or unauthorized modification(s), performed by the end user;

b)operation outside the environmental specifications for the product;

c)accident, misuse, negligence, misapplication, abuse, natural or personal disaster, or maintenance by anyone other than a Promise or a Promise-authorized service center.

Disclaimer of other warranties

This warranty covers only parts and labor, and excludes coverage on software items as expressly set above.

Except as expressly set forth above, Promise DISCLAIMS any warranties, expressed or implied, by statute or otherwise, regarding the product, including, without limitation, any warranties for fitness for any purpose, quality, merchantability, non-infringement, or otherwise. Promise makes no warranty or representation concerning the suitability of any product for use with any other item. You assume full responsibility for selecting products and for ensuring that the products selected are compatible and appropriate for use with other goods with which they will be used.

Promise DOES NOT WARRANT that any product is free from errors or that it will interface without problems with your computer system. It is your responsibility to back up or otherwise save important data before installing any product and continue to back up your important data regularly.

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Contents Vtrak Recommendations CopyrightTrademarks Important data protection informationContents Support About This Manual IntroductionVTrak J610s front view with bezel removed OverviewVTrak J610s rear view Architectural Description Feature Benefit Features and BenefitsSpecifications Warranty and Support FCC StatementCE Statement MIC Statement VTrak J610s, J310s Product Manual Unpacking the VTrak InstallationVTrak J610s rear view VTrak J610s mounted in a rack with the supplied rails Mounting VTrak J610s in a RackRack mount assembly diagram VTrak J310s mounted in a rack with the supplied rails Mounting VTrak J310s in a RackSliding flange installation Mounting rail installation Aamux Installing Disk DrivesDrive carrier with SAS disk drive Drive carrier with Sata disk drive and Aamux VTrak J610s drive slot numbering Drive NumberingVTrak J610s has one or two I/O modules Setting Up Data Cable Connections115200 Basic DAS Connection Cascading DAS Connection Redundant DAS Connection Connector Setting Up Serial Cable ConnectionsVTrak J310s front panel LED display. The J610s is similar Connecting the PowerVTrak J610s/J310s disk carrier LEDs Setting Up the CLI ConnectionVTrak J610s, J310s Product Manual Management Front Status IndicatorsState LEDs Dark Steady Flashing Amber Red Green Drive Status IndicatorsModule Status Indicators LEDsLEDs State VTrak J610s power supply and fan LEDs Cable Command CLI Command SetInformation Enclosure CommandOperational 15340 rpm Settings Link Command Help CommandCN2 Route Command Uptime Command ? Command Vpdr CommandVTrak J610s, J310s Product Manual Support Frequently Asked QuestionsContacting Technical Support Technical Support ServicesItaly United StatesNetherlands GermanyChina TaiwanDisclaimer of other warranties Limited WarrantyYour Responsibilities Returning Product For RepairOr retailer VTrak J610s, J310s Product Manual Appendix a Second I/O Module VTrak J610s, J310s Product Manual Index SymbolsCable 9, 22, 23 Index VTrak J610s, J310s Product Manual
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J610S, J310S specifications

Promise Technology is renowned for its innovative storage solutions, and the J310S and J610S series exemplify this commitment with features tailored for both personal and professional uses. These products stand out in today's data-driven environment, offering efficient and reliable storage management.

The Promise J310S is engineered to provide exceptional performance, making it suitable for creative professionals who deal with large media files. It supports various RAID levels, including 0, 1, and 5, enhancing data integrity and availability. With a sleek, compact design, the J310S is easily integrated into any workspace while ensuring optimal heat dissipation. One of its key features is the high-speed connectivity options, incorporating USB 3.0 and eSATA ports, which enable fast data transfers and expanded compatibility with various devices.

On the other hand, the J610S takes capabilities a notch higher, designed for businesses that require an advanced storage solution. This model supports a larger number of drives, allowing for more extensive data capacity and redundancy. The J610S emphasizes scalability, making it suitable for environments where data storage needs may grow over time. It also boasts an intuitive management interface, enabling IT admins to effortlessly monitor and configure storage settings.

Both models employ cutting-edge technologies to ensure reliability and performance. The integration of advanced thermal management technology prevents overheating, thereby extending the lifespan of the devices. Furthermore, both the J310S and J610S come equipped with powerful backup and recovery solutions, safeguarding critical data against potential loss.

Security is also a significant focus for Promise Technology, with both series featuring robust encryption capabilities to protect sensitive information. They support features like disk mirroring and hot-swappable drives, ensuring seamless operations even during maintenance.

In conclusion, the Promise Technology J310S and J610S provide exceptional solutions tailored for various storage needs. These models, marked by their reliability, scalability, and advanced technologies, are excellent choices for both professionals and organizations aiming to enhance their data storage capabilities. With a clear emphasis on performance and user-friendly management, Promise Technology continues to set benchmarks in the storage sector.