Pitney Bowes E589 manual Envelope Does Not Seal, Insufficient Or Partial Sealing

Troubleshooting

Envelope Does Not Seal

Indicator Light

Print + Seal or Only

Cause	Solution
Seal	Add E-Z Seal	®	solution.
Fluid bottle is out of
E-Z Seal® solution.	For more information see
	page 14.

Indicator Light

Print Only

Cause

User did not press Seal Only or Print + Seal before feeding envelope.

Machine reset to Print Only after not being used for more than 30 seconds.

Solution

Press Seal Only and refeed.

Insufficient Or Partial Sealing

Indicator Light	Cause	Solution
None	Sealer brush dirty.	Lift tab and slide
		sealer brush
		toward you to
		remove. Clean by
		rinsing with
Envelope Does Not Eject		warm water.
Indicator Light	Cause	Solution

None	Catcher tray is full.
	Ejector rollers not set
	properly.

Empty catcher tray.

Adjust ejector rollers. For more information see page 16.

Envelopes Do Not Stay In Catcher Tray

Indicator Light	Cause	Solution
None	Catcher tray not	Adjust catcher tray.
	positioned properly.

20

SV60975 Rev A