Step 3.The same procedure as Step 2, but while discharging the CMOS data, pull out the ATX power connectors from motherboard and remove the button battery during CMOS discharge.
Q: How to get a quick response for my request on technical support?
A:Please carry out a simple troubleshooting before sending “Technical Support Form”:
System
Check the motherboard’s supporting specifications first to see if all the key components attached in your system can meet.
To do so, you may:
Remove all the unnecessary
If the trouble still exists, try another VGA card of different brand/model to see if the system will start.
If the trouble still exists, try another memory module of different brand/model.
If the trouble still exists, try another CPU and Power Supply.
If the system runs successfully, shut it down and start
Malfunction in the OS:
If the system hangs after resuming from S3 or some testing program, if the CPU cannot be recognized properly, if the display resolution mixed, or if a certain program cannot be executed, etc, you may:
Upgrade the motherboard’s latest BIOS version.
Upgrade the
Check if there is any conflict in the “Control Panel/System Properties”.
Q: How to fill in the “Technical Support Form”?
A:To fill in this “Technical Support Form”, please refer to the following instructions:
•Region: Type in your country name.
•
•First name: Type in your first name.
•Last name: Type in your last name.
•Subject: Type in the model name and the problem of your motherboard.
Example 1: AA8XE and SCSI 29160 malfunction
Example 2: AA8XE boot fails, POST code AF
Example 3: AA8XE (system hang when S3 resume)
•Motherboard: Type in the model name and revision number of your motherboard.
Example: AA8XE REV: 1.00
•BIOS Version: Type in the BIOS version of your motherboard. (You can find it on the screen during the POST sequence.)
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