HANNspree SN22A1 user manual Keyboard and mouse problems

Troubleshooting

Keyboard and mouse problems

Symptom		Possible solution
Keyboard or mouse	•	If you are using a wired keyboard or mouse, check the cable
commands are not rec-		connection between the unit and your computer.
ognized by the com-
	•	If you are using a wireless keyboard or mouse, check the
puter.		following items.
		- Ensure the USB receiver is properly connected to the com-
		puter, and the keyboard or mouse is within its range.
		- If your keyboard or mouse has a power button, turn it on.
		- Press the Connect button on the keyboard or mouse to
		rebuild the connection between the unit and your computer.
		- Try replacing the batteries in the wireless keyboard or
		mouse.
		- Restarting the system to detect the wireless connection
		again.
I cannot type numbers	•	Check if the Num Lock indicator on your keyboard is on.
using the numeric key-		- If the Num Lock indicator is off, that means the numeric key-
pad.
		pad is not activated. Press the <Num Lock> key to activate
		the numeric keypad.
The cursor moves	•	If you are using a traditional mouse, check the following items.
slowly and does not		- Use a mouse pad or other rough surface under the mouse.
respond to the move-
		- Clean the mouse. Remove the mouse compartment cover
ment of the mouse.
		and ball from the mouse and carefully wipe the mouse ball
		with a moistened cloth or scrap the rollers with a piece of firm
		paper to remove any dirt. Then leave the mouse ball for a
		while to dry out before reassembling the mouse.
	•	If you are using an optical mouse (either wired or wireless),
		refer the following items.
		- Use a mouse pad or white sheet of paper under the mouse.
		- Clean the mouse by gently wiping the light sensor lens on the
		bottom of the mouse with a lint-free cloth.
The cursor moves too	•	You may configure the cursor speed to meet your personal
fast or too slow.		preferences.
		- Click Start > Control Panel > Mouse to open the Mouse
		Properties dialog box.
		Click Pointer Options tab and drag the Motion slider
		toward Slow or Fast to adjust the speed at which the cursor
		responds to mouse movement.
		When done, click OK to finish the configuration.

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