HANNspree SN22A1 user manual Sound and microphone problems

Page 53

Troubleshooting

Sound and microphone problems

Symptom

 

Possible solution

I hear noise when con-

Check if the earphone works well.

necting a headphone

 

- Connect the earphone to other devices, such as a radio, to

to the computer.

 

 

see if you can still hear that noise. If the noise persists, the

 

 

earphone may be out of order.

 

If you hear the noise only while inserting the earphone to the

 

 

computer, it is resulted from high instantaneous current. This

 

 

is a normal phenomenon.

 

I do not hear sound

Check if the speaker volume is set too low or is muted.

from the built-in speak-

 

- Click the volume icon,

, in the system tray to check the

ers.

 

 

 

Windows volume controls.

 

 

 

- If you are using a program which has its own volume control,

 

 

ensure the volume level is properly set.

 

Unplug your headphone and external microphone if they have

 

 

been connected to your computer.

The external micro-

Check if the external microphone is properly connected into

phone does not work.

 

the microphone jack on your computer.

Certain audio files can-

Check if Windows Media Player is set to automatically

not be played, and the

 

download codecs.

 

Codec error messages

 

- Right-click on the menu bar, select Tools from the opened

appear.

 

menu, and then click Options.

 

 

On the Player tab, in the Automatic updates area, select

 

 

Once a day, and then click Apply and OK to complete the

 

 

settings.

 

 

 

Then try playing the file again. If the audio file still cannot be

 

 

played, it might require a codec that is not supported by Win-

 

 

dows Media Player.

 

 

 

For more information about available codecs, see the docu-

 

 

mentation for Windows Media Player at the Microsoft web

 

 

site.

 

SN22A1

52

Image 53
Contents All-In-One PC Table of Contents Using the Peripheral Devices Using the PCCleaning and care Bios Setup UtilitySpecifications SN22A1 TroubleshootingTypographics Overview of your documentationDocument type Package contents Touring the PC Getting to know the PCFront view DescriptionSpeakers Getting to know the PCPhoto, and Movie Vents Rear viewHdmi Media card Right-side viewReader USB portsLeft-side view Wired keyboard and mouseSpecial keyboard buttons front view Eject buttonFunction key Performed task Activities Indicator lightsOverview of the wired mouse front view Preparing to setup your PC Setting up the PCSetting up the PC Connecting the wired keyboard and mouse Connecting the powerTurning on the PC Customizing the mouse settingsTurning off the display Turning off the PCBrightness control Configuring the displayPicture Mode Descriptions Volume controlPicture mode control Connecting to a wired network Using the PCConnecting to the Internet Connecting to a wireless network for select models Using the PCUsing the webcam Inserting a disc Using the optical disc driveCD-writable drives Media Type Read Write RewritableUsing the PC Removing a disc Reading a discWriting to a disc Using memory cards Using the PC Computer Using the touch screen for select modelsSelecting items with your touch screen Connecting USB devices Using the Peripheral DevicesRemoving USB devices Using the Peripheral DevicesScreen and computer Cleaning and careCleaning the screen and computer CDs and DVDs Recovery DVD and Driver CD Cleaning and careCleaning the discs Storing your computerKeyboard and mouse Cleaning your keyboard and mouseWhen to Use the Bios Setup Utility Bios Setup UtilityArea Descriptions Bios Setup UtilityKeys Function Navigating the Bios setup screenLaunches the General Help screen Moves between the menus on the title barMenu Descriptions Main menuAdvanced menu CPU ConfigurationIDE Configuration Restore on AC Power Loss Sets the system state APM ConfigurationConfiguration USB ConfigurationVideo Function Change User Password PasswordClear User Password Security menuPassword check Boot Settings Boot menuBoot Device Menu Option DescriptionsDrives SN22A1 Exit menu Load Optimal DefaultsSave Changes and Exit Discard Changes and ExitPower problems TroubleshootingFrequently asked questions FAQ Internet access problems TroubleshootingOptical discs problems Display problems Keyboard and mouse problems Sound and microphone problems Miscellaneous problems Model SN22A1 Specifications SN22A1Specifications Regulatory Information SpecificationsTrademark Notice