eMachines EL1320, EM001 manual First steps, Troubleshooting

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First steps

If you have problems with your computer, try these things first:

•Make sure that the power cord is connected to your computer and an AC outlet and that the AC outlet is supplying power.

•If you use a power strip or surge protector, make sure that it is turned on.

•If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure.

•Make sure that your hard drive is not full.

•If an error message appears on the screen, write down the exact message. The message may help Customer Care in diagnosing and fixing the problem.

•If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction.

•If an error occurs in a program, see the program’s printed documentation or the online help.

Help

For more information about troubleshooting, click Start, then click Help and Support. Type troubleshooting in the Search box, then press ENTER.

Troubleshooting

Troubleshooting topics are listed in alphabetical order.

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Contents User Guide Page Safety instructions Information for your safety and comfortProduct servicing Energy Star Disposal instructionsFinding your comfort zone Tips and information for comfortable useTaking care of your vision Page Contents Viii Chapter Product Registration About this guideComponent Icon Description FrontBack Hdmi Setting Up and Getting Started Avoiding discomfort and injury from repetitive strain Working safely and comfortablyProtecting from power source problems Preparing power connectionsChecking the voltage selection Connecting a dial-up modem Connecting to a broadband modem or networkUsing the World Wide Web Connecting to a Web site Downloading files Ethernet, Fast Ethernet, or Gigabit Ethernet Wired Ethernet networkingUsing a router Ethernet networkingEquipment you need for a router-based Ethernet network Making sure your broadband connection works Important Setting up wired Ethernet network hardwarePage Router WAN port Naming the computers and the workgroup Testing your networkConfiguring the TCP/IP protocol Establishing your Ethernet network connectionSharing drives and printers Adding a printer to your networkSharing resources Click Advanced Sharing, then click Share this folder Creating a shortcut to a network drive Using the networkViewing shared drives and folders Printing files across the network Opening files across the networkCopying files across the network Troubleshooting First steps TroubleshootingDVD drives Add-in cardsAudio CD or DVD drivesPage Hard drive Expansion cardsFile management Page See also Modem dial-up on InternetPage Memory KeyboardModem dial-up Memory card readerModem cable or DSL Help Page Monitor Mouse Optical disc drives NetworksPage Power PasswordsPrinter Sound Recovering your system Driver and application backup disc Creating recovery discsRecovering pre-installed software and drivers Returning your system to its factory condition Recovering from within Windows OSRecovering from your recovery discs Recovering from the hard drive during startupBefore calling Customer Care Telephone supportSelf-help See the troubleshooting section of this chapterAppendix a Operation conditions FCC noticeRemarque à lintention des utilisateurs canadiens Laser compliance statement Radio device regulatory notice General Digital audio output statementDeclaration of Conformity Article 3.1b EMC Federal Communications Commission Declaration of Conformity Page V09A3