eMachines EM001, EL1320 manual Internet, See also Modem dial-up on

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Chapter 3: Troubleshooting

You see a “Non-system disk” or “disk error” error message

•Your hard drive may have become damaged.

Internet

See also “Modem (dial-up)” on page 33.

You cannot connect to the Internet

•If you are using a dial-up modem, make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. See your setup poster to make sure that the connections have been made correctly.

- OR -

If you are using a cable or DSL modem, make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. See your setup poster to make sure that the connections have been made correctly.

•Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP technical support for help.

•Make sure that you do not have a problem with your modem. For more information, “Modem (dial-up)” on page 33.

Help

For more information about troubleshooting Internet connections, click Start, then click Help and Support. Type troubleshooting connections in the Search box, then press ENTER.

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Contents User Guide Page Information for your safety and comfort Safety instructionsProduct servicing Disposal instructions Energy StarTips and information for comfortable use Finding your comfort zoneTaking care of your vision Page Contents Viii Chapter About this guide Product RegistrationFront Component Icon DescriptionBack Hdmi Setting Up and Getting Started Working safely and comfortably Avoiding discomfort and injury from repetitive strainPreparing power connections Protecting from power source problemsChecking the voltage selection Connecting to a broadband modem or network Connecting a dial-up modemUsing the World Wide Web Connecting to a Web site Downloading files Wired Ethernet networking Using a routerEthernet networking Ethernet, Fast Ethernet, or Gigabit EthernetEquipment you need for a router-based Ethernet network Setting up wired Ethernet network hardware Making sure your broadband connection works ImportantPage Router WAN port Testing your network Configuring the TCP/IP protocolEstablishing your Ethernet network connection Naming the computers and the workgroupSharing resources Adding a printer to your networkSharing drives and printers Click Advanced Sharing, then click Share this folder Viewing shared drives and folders Using the networkCreating a shortcut to a network drive Copying files across the network Opening files across the networkPrinting files across the network Troubleshooting Troubleshooting First stepsAdd-in cards AudioCD or DVD drives DVD drivesPage File management Expansion cardsHard drive Page Internet See also Modem dial-up onPage Keyboard MemoryModem cable or DSL Memory card readerModem dial-up Help Page Monitor Mouse Networks Optical disc drivesPage Passwords PowerPrinter Sound Recovering your system Creating recovery discs Driver and application backup discRecovering pre-installed software and drivers Recovering from within Windows OS Returning your system to its factory conditionRecovering from the hard drive during startup Recovering from your recovery discsTelephone support Before calling Customer CareSee the troubleshooting section of this chapter Self-helpAppendix a FCC notice Operation conditionsRemarque à lintention des utilisateurs canadiens Laser compliance statement Digital audio output statement Radio device regulatory notice GeneralDeclaration of Conformity Article 3.1b EMC Federal Communications Commission Declaration of Conformity Page V09A3