eMachines EM001, EL1320 manual Add-in cards, Audio, CD or DVD drives, Ethernet

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Chapter 3: Troubleshooting

Add-in cards

The computer does not recognize an add-in card

•Shut down and restart your computer.

•Make sure that you have installed the required software. For more information, see the documentation that came with your add-in card.

Audio

See “Sound” on page 42.

CD or DVD drives

See “Optical disc drives” on page 38.

DVD drives

• See “CD or DVD drives” on page 26.

Ethernet

You cannot see the other computers on your network

•Make sure that your Ethernet cable is plugged into the Ethernet jack on your computer. Make sure that the other end is plugged into a router.

•Make sure that all computers are plugged into a powered electrical outlet and turned on.

•Make sure that the router is plugged into a powered electrical outlet and turned on. Most routers have lights that indicate they are working. For more information, see the documentation that came with your router.

•Make sure that all computers on your network have the same workgroup name.

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Contents User Guide Page Information for your safety and comfort Safety instructionsProduct servicing Disposal instructions Energy StarTips and information for comfortable use Finding your comfort zoneTaking care of your vision Page Contents Viii Chapter About this guide Product RegistrationFront Component Icon DescriptionBack Hdmi Setting Up and Getting Started Working safely and comfortably Avoiding discomfort and injury from repetitive strainPreparing power connections Protecting from power source problemsChecking the voltage selection Connecting to a broadband modem or network Connecting a dial-up modemUsing the World Wide Web Connecting to a Web site Downloading files Wired Ethernet networking Using a routerEthernet networking Ethernet, Fast Ethernet, or Gigabit EthernetEquipment you need for a router-based Ethernet network Setting up wired Ethernet network hardware Making sure your broadband connection works ImportantPage Router WAN port Testing your network Configuring the TCP/IP protocolEstablishing your Ethernet network connection Naming the computers and the workgroupAdding a printer to your network Sharing resourcesSharing drives and printers Click Advanced Sharing, then click Share this folder Using the network Viewing shared drives and foldersCreating a shortcut to a network drive Opening files across the network Copying files across the networkPrinting files across the network Troubleshooting Troubleshooting First stepsAdd-in cards AudioCD or DVD drives DVD drivesPage Expansion cards File managementHard drive Page Internet See also Modem dial-up onPage Keyboard MemoryMemory card reader Modem cable or DSLModem dial-up Help Page Monitor Mouse Networks Optical disc drivesPage Passwords PowerPrinter Sound Recovering your system Creating recovery discs Driver and application backup discRecovering pre-installed software and drivers Recovering from within Windows OS Returning your system to its factory conditionRecovering from the hard drive during startup Recovering from your recovery discsTelephone support Before calling Customer CareSee the troubleshooting section of this chapter Self-helpAppendix a FCC notice Operation conditionsRemarque à lintention des utilisateurs canadiens Laser compliance statement Digital audio output statement Radio device regulatory notice GeneralDeclaration of Conformity Article 3.1b EMC Federal Communications Commission Declaration of Conformity Page V09A3