eMachines EM001 Returning your system to its factory condition, Recovering from within Windows OS

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Chapter 3: Troubleshooting

Returning your system to its factory condition

In case your computer experiences problems that are not recoverable by other methods, you may need to reinstall everything to return your system to its factory condition. You can reinstall using either your hard drive or the recovery discs you have created.

Caution

This complete recovery deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were pre-installed on your system. If you can access important files on your hard drive, back them up now.

•If you can still run Windows OS, see “Recovering from within Windows OS” on page 46.

•If you cannot run Windows OS and your original hard drive is still working, see “Recovering from the hard drive during startup” on page 47.

•If you cannot run Windows OS and your original hard drive has been completely re-formatted or you have installed a replacement hard drive, see “Recovering from your recovery discs” on page 47.

Recovering from within Windows OS

To reinstall Windows OS and all pre-installed software and drivers:

1Click (Start), All Programs, eMachines, then click eMachines Recovery Management. eMachines Recovery Management opens.

2Click the Restore tab, then click Restore system to factory default. The Confirm Restoration dialog box opens.

3Click Yes, then click Start. A dialog box displays information about the hard drive that the operating system will be recovered to.

Caution

Continuing the process will erase all files on your hard drive.

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Contents User Guide Page Information for your safety and comfort Safety instructionsProduct servicing Disposal instructions Energy StarTips and information for comfortable use Finding your comfort zoneTaking care of your vision Page Contents Viii Chapter About this guide Product RegistrationFront Component Icon DescriptionBack Hdmi Setting Up and Getting Started Working safely and comfortably Avoiding discomfort and injury from repetitive strainPreparing power connections Protecting from power source problemsChecking the voltage selection Connecting to a broadband modem or network Connecting a dial-up modemUsing the World Wide Web Connecting to a Web site Downloading files Wired Ethernet networking Using a routerEthernet networking Ethernet, Fast Ethernet, or Gigabit EthernetEquipment you need for a router-based Ethernet network Setting up wired Ethernet network hardware Making sure your broadband connection works ImportantPage Router WAN port Testing your network Configuring the TCP/IP protocolEstablishing your Ethernet network connection Naming the computers and the workgroupSharing drives and printers Adding a printer to your networkSharing resources Click Advanced Sharing, then click Share this folder Creating a shortcut to a network drive Using the networkViewing shared drives and folders Printing files across the network Opening files across the networkCopying files across the network Troubleshooting Troubleshooting First stepsAdd-in cards AudioCD or DVD drives DVD drivesPage Hard drive Expansion cardsFile management Page Internet See also Modem dial-up onPage Keyboard MemoryModem dial-up Memory card readerModem cable or DSL Help Page Monitor Mouse Networks Optical disc drivesPage Passwords PowerPrinter Sound Recovering your system Creating recovery discs Driver and application backup discRecovering pre-installed software and drivers Recovering from within Windows OS Returning your system to its factory conditionRecovering from the hard drive during startup Recovering from your recovery discsTelephone support Before calling Customer CareSee the troubleshooting section of this chapter Self-helpAppendix a FCC notice Operation conditionsRemarque à lintention des utilisateurs canadiens Laser compliance statement Digital audio output statement Radio device regulatory notice GeneralDeclaration of Conformity Article 3.1b EMC Federal Communications Commission Declaration of Conformity Page V09A3