eMachines EM001, EL1320 manual Networks, Optical disc drives

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Chapter 3: Troubleshooting

The mouse works erratically

•If the mouse pointer begins moving erratically across the computer display or becomes difficult to control precisely, cleaning the mouse will likely improve its accuracy.

•Clean the mouse by wiping the bottom with a clean, damp cloth. Make sure that the optical sensor is clean and free of debris.

Networks

You cannot connect to your company network

Every network is unique. Contact your company computer department or network administrator for help. For more information about setting up a network in your home.

Help

For more information about network troubleshooting, click Start, then click Help and Support. Type network troubleshooting in the Search box, then press ENTER.

Optical disc drives

The computer does not recognize a disc or the

CD or DVD drive

•Make sure that the disc label is facing up, then try again.

•Try a different disc. Occasionally discs are flawed or become scratched and cannot be read by the disc drive.

•If you are trying to play a DVD, make sure that you have a DVD drive.

•Your computer may be experiencing some temporary memory problems. Shut down and restart your computer.

•Some music CDs have copy protection software. You may not be able to play these CDs on your computer.

•Clean the disc.

•Restart your computer, then enter the BIOS Setup utility by pressing and holding F1 while your computer restarts. Make sure that the IDE controllers are enabled.

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Contents User Guide Page Information for your safety and comfort Safety instructionsProduct servicing Disposal instructions Energy StarTips and information for comfortable use Finding your comfort zoneTaking care of your vision Page Contents Viii Chapter About this guide Product RegistrationFront Component Icon DescriptionBack Hdmi Setting Up and Getting Started Working safely and comfortably Avoiding discomfort and injury from repetitive strainPreparing power connections Protecting from power source problemsChecking the voltage selection Connecting to a broadband modem or network Connecting a dial-up modemUsing the World Wide Web Connecting to a Web site Downloading files Wired Ethernet networking Using a routerEthernet networking Ethernet, Fast Ethernet, or Gigabit EthernetEquipment you need for a router-based Ethernet network Setting up wired Ethernet network hardware Making sure your broadband connection works ImportantPage Router WAN port Testing your network Configuring the TCP/IP protocolEstablishing your Ethernet network connection Naming the computers and the workgroupAdding a printer to your network Sharing resourcesSharing drives and printers Click Advanced Sharing, then click Share this folder Using the network Viewing shared drives and foldersCreating a shortcut to a network drive Opening files across the network Copying files across the networkPrinting files across the network Troubleshooting Troubleshooting First stepsAdd-in cards AudioCD or DVD drives DVD drivesPage Expansion cards File managementHard drive Page Internet See also Modem dial-up onPage Keyboard MemoryMemory card reader Modem cable or DSLModem dial-up Help Page Monitor Mouse Networks Optical disc drivesPage Passwords PowerPrinter Sound Recovering your system Creating recovery discs Driver and application backup discRecovering pre-installed software and drivers Recovering from within Windows OS Returning your system to its factory conditionRecovering from the hard drive during startup Recovering from your recovery discsTelephone support Before calling Customer CareSee the troubleshooting section of this chapter Self-helpAppendix a FCC notice Operation conditionsRemarque à lintention des utilisateurs canadiens Laser compliance statement Digital audio output statement Radio device regulatory notice GeneralDeclaration of Conformity Article 3.1b EMC Federal Communications Commission Declaration of Conformity Page V09A3