eMachines EL1320, EM001 manual Recovering your system

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Recovering your system

You can solve most computer problems by following the information in “Troubleshooting” on page 24 or in the technical support pages at www.emachines.com. Problem solving may also involve reinstalling some or all of the computer’s software (also called recovering or restoring your system). eMachines provides everything you need to recover your system under most conditions.

Caution

To prepare your computer for additional system recovery options, you should create a set of recovery discs as soon as possible. Recovery discs take some time to create, but for long-term reliability, the effort is worth it. For instructions, see “Creating recovery discs” on page 44.

To recover your system:

1Create recovery discs as soon as you can.

You can use these discs later for recovering your system from significant hardware and software problems. For instructions, see “Creating recovery discs” on page 44.

2Perform minor fixes.

If only one or two items of software or hardware have stopped working correctly, the problem may be solved by reinstalling the software or the device drivers. To recover software and drivers that were pre-installed at the factory, see “Recovering pre-installed software and drivers” on page 45. For instructions on reinstalling software and drivers that were not pre-installed, see that product’s documentation or technical support Web site.

3Revert to a previous system condition.

If reinstalling software or drivers does not help, then the problem may be solved by returning your system to a previous state when everything was working correctly. For instructions, see “Returning your system to its factory condition” on page 46.

4Reset your system to its factory condition.

If nothing else has solved the problem and you want to reset your system to factory condition, see “Returning your system to its factory condition” on page 46.

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Contents User Guide Page Safety instructions Information for your safety and comfortProduct servicing Energy Star Disposal instructionsFinding your comfort zone Tips and information for comfortable useTaking care of your vision Page Contents Viii Chapter Product Registration About this guideComponent Icon Description FrontBack Hdmi Setting Up and Getting Started Avoiding discomfort and injury from repetitive strain Working safely and comfortablyProtecting from power source problems Preparing power connectionsChecking the voltage selection Connecting a dial-up modem Connecting to a broadband modem or networkUsing the World Wide Web Connecting to a Web site Downloading files Using a router Wired Ethernet networkingEthernet networking Ethernet, Fast Ethernet, or Gigabit EthernetEquipment you need for a router-based Ethernet network Making sure your broadband connection works Important Setting up wired Ethernet network hardwarePage Router WAN port Configuring the TCP/IP protocol Testing your networkEstablishing your Ethernet network connection Naming the computers and the workgroupSharing drives and printers Adding a printer to your networkSharing resources Click Advanced Sharing, then click Share this folder Creating a shortcut to a network drive Using the networkViewing shared drives and folders Printing files across the network Opening files across the networkCopying files across the network Troubleshooting First steps TroubleshootingAudio Add-in cardsCD or DVD drives DVD drivesPage Hard drive Expansion cardsFile management Page See also Modem dial-up on InternetPage Memory KeyboardModem dial-up Memory card readerModem cable or DSL Help Page Monitor Mouse Optical disc drives NetworksPage Power PasswordsPrinter Sound Recovering your system Driver and application backup disc Creating recovery discsRecovering pre-installed software and drivers Returning your system to its factory condition Recovering from within Windows OSRecovering from your recovery discs Recovering from the hard drive during startupBefore calling Customer Care Telephone supportSelf-help See the troubleshooting section of this chapterAppendix a Operation conditions FCC noticeRemarque à lintention des utilisateurs canadiens Laser compliance statement Radio device regulatory notice General Digital audio output statementDeclaration of Conformity Article 3.1b EMC Federal Communications Commission Declaration of Conformity Page V09A3