Contents
W . d e l l . c o m s u p p o r t . d e l l . c o m
Dell PowerVault MD3000 RAID Enclosure
February
Contents
When a RAID Controller Module Is Replaced or Removed
Using Snapshot and Disk Copy Together
Virtual Disk Migration and Disk Roaming
Safety First-For You and Your Enclosure
Returning Items for Warranty Repair or Credit
Troubleshooting Enclosure Cooling Problems
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Overview
Enclosure Features
About Your System
Modular Disk Storage Manager
Other Information You May Need
Indicators on the Enclosure Bezel
Hardware Features
Power green
Front-Panel Indicators and Features
Should always be unlit
Enclosure
Power LED green
Enclosure mode switch
Split mode LED green
Steady green
Back-Panel Indicators and Features
RAID Controller Modules
Green All links in port connected
Off Battery backup unit and battery is operating
Each SAS port
Off All links in port disconnected or cable
RAID Controller Module Battery backup unit BBU tray
Battery Backup Unit
Cache Functions and Features
AC power LED
Power Supply and Cooling Fan Features
Cooling fans On/off switch
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About Your System
About the Enclosure Connections
Before You Begin
Rail kit Any relevant documentation, including
Cabling Your RAID Enclosure
Cabling the Enclosure
Single SAS In-Port Configurations
Redundancy vs. Nonredundancy
MD1000 Expansion Enclosure Cabling Your RAID Enclosure
MD1000 Expansion Enclosure Single-HBA host server
MD3000 RAID Enclosure
Dual SAS In-Port Configurations
MD1000 Expansion Enclosure
RAID controller module Single-HBA host server
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Attaching MD1000 Expansion Enclosures
Expanding with Previously Configured MD1000 Enclosures
Expanding with New MD1000 Enclosures
Cabling Your RAID Enclosure
Physical Disks, Virtual Disks, and Disk Groups
Using Your RAID Enclosure
Physical Disks
Self-Monitoring Analysis and Reporting Technology Smart
Physical Disk States
Virtual Disks and Disk Groups
Supported RAID Levels
Disk failures may result in data loss
Offline
RAID
RAID Level Usage
Hot Spares and Rebuild
Segment Size
Global Hot Spares
Media Errors and Unreadable Sectors
Hot Spare Operation
Rebuild
Virtual Disk Operations
RAID Operations and Features
Background Initialization
Foreground Initialization
RAID Level Migration
Disk Group Operations
Cycle Time
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Virtual Disk Migration and Disk Roaming
RAID Background Operations Priority
Using Your RAID Enclosure
Storage Partitions
Advanced Features
Host Types
Snapshot Virtual Disks
Virtual Disk Service
Snapshot Repository Virtual Disk
Virtual Disk Copy
Volume Shadow-Copy Service
Using Snapshot and Disk Copy Together
Redundancy and Non-Redundancy
Hardware Redundancy and Failover
Multi-Path Software
Host Cabling for Redundancy
Host Bus Adapters
Using Your RAID Enclosure
When a RAID Controller Module Is Replaced or Removed
RAID Controller Failover Modes
RAID Enclosure Thermal Shutdown
RAID Controller Module Firmware
Updating Enclosure Firmware
Physical Disk Firmware
Expansion Enclosure Firmware
Recommended Tools
Installing Enclosure Components
Removing and Replacing the Front Bezel
Removing Physical Disks from the Enclosure
Removing and Installing Physical Disks
Installing SAS Physical Disks in the Enclosure
Physical disk
Removing a RAID Controller Module
Removing and Installing a RAID Controller Module
Removing and Installing a RAID Controller Module Release tab
Installing a RAID Controller Module
Battery unit
Removing a Power Supply/Cooling Fan Module
Removing and Installing the Power Supply/Cooling Fan Module
Installing a Power Supply/Cooling Fan Module
Removing the Control Panel
Removing and Installing the Control Panel
Installing the Control Panel
Removing and Installing the Midplane
Controller/power supply cage
Removing and Replacing the Controller/Power Supply Cage
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Troubleshooting External Connections
Safety First-For You and Your Enclosure
Troubleshooting Your Enclosure
Start-Up Routine
Troubleshooting a Damaged Enclosure
Troubleshooting a Wet Enclosure
Problem
Liquid spilled on the enclosure Excessive humidity
Troubleshooting Power Supplies
Troubleshooting SAS Physical Disks
Troubleshooting Enclosure Cooling Problems
Troubleshooting a Fan
Physical disk status LED is flashing amber
Single physical disk is not seen in MD Storage Manager
Multiple physical disks are not seen in MD Storage Manager
ECC Errors
Troubleshooting Enclosure Connections
PCI Errors
Hard Controller Failures and Lockdown Conditions
Noncritical Conditions
Critical Conditions
Troubleshooting Your Enclosure
Obtaining Assistance
Online Services
Getting Help
Automated Order-Status Service
AutoTech Service
Support Service
Dell Enterprise Training Problems With Your Order
Contacting Dell
Before You Call
Technical Support Services
Technical Support Dell Dimension, Dell
Technical Support
Sales
International Access Code Tech Support for XPS
Switchboard
City Code Home/Small Business Fax
Home/Small Business Customer Care
Customer Service small/med./large business
Support Customer Service Home/Home Office
Hardware Warranty Phone Support Home/Home
Office Hardware Warranty Phone Support
Technical Support projectors, PDAs, switches
Technical Support Dimension and Inspiron
Technical Support OptiPlex, Latitude, and Dell
Precision Technical Support servers and storage
Switchboard Relational
International Access Code Technical Support for XPS
Switchboard Fax Relational
Switchboard Home/Small Business
Mail fisupport@dell.com Country Code Technical Support
General Support calling from Guayaquil
City Code Customer Care
Sales under 500 employees
Country Code Technical Support for XPS
Switchboard calls from outside of France
City Codes 1 Technical Support for all other Dell computers
Fax calls from outside of France
Country Code Gold Service Technical Support
International Access Code Technical Support
Gold Service Switchboard
Routers, and so on Customer Care
Storage Sales Large Corporate Accounts
Technical Support portables, desktops, servers,
Sales Home and Small Business
City Code Ireland Sales
Country Code Technical Support
Inspiron Technical Support Dell Precision, OptiPlex,
Technical Support outside of Japan Dimension
Latitude Technical Support outside of Japan Dell Precision
Routers Technical Support outside of Japan projectors
Accessories Sales
City Code Support Dimension, PDA, Electronics,
Customer Service Austin, Texas, U.S.A
Fax Technical Support and Customer Service
City Code Latitude Technical Support Dimension, Inspiron,
International Access Code Technical Support XPS
Customer Service
Country Code Technical Support Dell Precision, OptiPlex,
Fax Switchboard
Switchboard Fax
Relational Customer Care
Relational Sales
Reception Desk Fax
Customer Service Fax
Country Code Customer Care
Switchboard Sales
Precision Technical Support PowerApp, PowerEdge
International Access Code Mail dellzasupport@dell.com
Technical Support, Customer Service, and Sales
Employee Purchase Program EPP Support
City Code Relational Customer Care
City Code Technical Support Home and Small Business for
All other Dell products Technical Support Corporate
Technical Support OptiPlex, Latitude, Inspiron
PowerConnect, and PowerVault Customer Care
Mail delldirectsupport@dell.com Customer Care website
International Access Code Country Code City Code
Home and Small Business Sales
Corporate/Public Sector Sales
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BTU British thermal unit
Amperes AC Alternating current
Celsius
Cm Centimeters Cmos Complementary metal-oxide semiconductor
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Fahrenheit
105
LVD Low voltage differential Meters MA Milliamperes
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System diskette See bootable diskette
TCP/IP Transmission Control Protocol/Internet Protocol
Volts VAC Volts alternating current VDC Volts direct current
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Redundancy consistency check
Safety Segment size migration
Index
Index