Dell MD3000 owner manual Single physical disk is not seen in MD Storage Manager

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NOTICE: This procedure can destroy data stored on the physical disks. Before you continue, back up all files on the disk.

Problem

A single physical disk is not seen in MD Storage Manager.

Action

1Remove the physical disk from the enclosure. See "Removing and Installing Physical Disks" on page 56.

2Inspect the physical disk and midplane connectors for obvious damage.

3Re-install the physical disk in its original bay. See "Removing and Installing Physical Disks" on page 56. If the problem persists, see "Getting Help" on page 77.

Problem

Physical disk status LED is flashing amber.

Action

1Review MD Storage Manager for possible recovery actions.

NOTE: If a physical disk rebuild is under way, allow the rebuild to complete.

2Remove the physical disk from the enclosure. See "Removing and Installing Physical Disks" on page 56.

3Inspect the disk and midplane connectors for obvious damage.

4Re-install the disk in its original bay. See "Removing and Installing Physical Disks" on page 56. If the problem persists, see "Getting Help" on page 77.

Problem

Multiple physical disks are not seen in MD Storage Manager.

Action

1Make sure that all cables are attached correctly according to the enclosure mode you selected. For more information on enclosure modes, see "Cabling Your RAID Enclosure" on page 21.

2Verify that the SAS port link status LED is solid green for each port that is connected to a cable. If it is not, see "Back-Panel Indicators and Features" on page 13.

3If you reseated cables, reboot the host server.

If the problem persists, see "Getting Help" on page 77.

Troubleshooting Your Enclosure

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell PowerVault MD3000 RAID EnclosureFebruary Contents When a RAID Controller Module Is Replaced or Removed Using Snapshot and Disk Copy TogetherVirtual Disk Migration and Disk Roaming Safety First-For You and Your Enclosure Returning Items for Warranty Repair or Credit Troubleshooting Enclosure Cooling Problems103 111Overview Enclosure FeaturesAbout Your System Modular Disk Storage Manager Other Information You May NeedIndicators on the Enclosure Bezel Hardware FeaturesPower green Front-Panel Indicators and FeaturesShould always be unlit EnclosurePower LED green Enclosure mode switchSplit mode LED green Steady green Back-Panel Indicators and Features RAID Controller Modules Green All links in port connected Off Battery backup unit and battery is operatingEach SAS port Off All links in port disconnected or cableRAID Controller Module Battery backup unit BBU tray Battery Backup Unit Cache Functions and FeaturesAC power LED Power Supply and Cooling Fan FeaturesCooling fans On/off switch Page About Your System About the Enclosure Connections Before You BeginRail kit Any relevant documentation, including Cabling Your RAID EnclosureCabling the Enclosure Single SAS In-Port ConfigurationsRedundancy vs. Nonredundancy MD1000 Expansion Enclosure Cabling Your RAID Enclosure MD1000 Expansion Enclosure Single-HBA host serverMD3000 RAID Enclosure Dual SAS In-Port Configurations MD1000 Expansion Enclosure RAID controller module Single-HBA host serverPage Page Page Attaching MD1000 Expansion Enclosures Expanding with Previously Configured MD1000 EnclosuresExpanding with New MD1000 Enclosures Cabling Your RAID Enclosure Physical Disks, Virtual Disks, and Disk Groups Using Your RAID EnclosurePhysical Disks Self-Monitoring Analysis and Reporting Technology Smart Physical Disk StatesVirtual Disks and Disk Groups Supported RAID LevelsDisk failures may result in data loss OfflineRAID RAID Level Usage Hot Spares and RebuildSegment Size Global Hot Spares Media Errors and Unreadable SectorsHot Spare Operation RebuildVirtual Disk Operations RAID Operations and FeaturesBackground Initialization Foreground InitializationRAID Level Migration Disk Group OperationsCycle Time Page Virtual Disk Migration and Disk Roaming RAID Background Operations PriorityUsing Your RAID Enclosure Storage Partitions Advanced FeaturesHost Types Snapshot Virtual Disks Virtual Disk ServiceSnapshot Repository Virtual Disk Virtual Disk Copy Volume Shadow-Copy ServiceUsing Snapshot and Disk Copy Together Redundancy and Non-Redundancy Hardware Redundancy and FailoverMulti-Path Software Host Cabling for Redundancy Host Bus AdaptersUsing Your RAID Enclosure When a RAID Controller Module Is Replaced or Removed RAID Controller Failover Modes RAID Enclosure Thermal ShutdownRAID Controller Module Firmware Updating Enclosure FirmwarePhysical Disk Firmware Expansion Enclosure FirmwareRecommended Tools Installing Enclosure ComponentsRemoving and Replacing the Front Bezel Removing Physical Disks from the Enclosure Removing and Installing Physical DisksInstalling SAS Physical Disks in the Enclosure Physical disk Removing a RAID Controller Module Removing and Installing a RAID Controller ModuleRemoving and Installing a RAID Controller Module Release tab Installing a RAID Controller ModuleBattery unit Removing a Power Supply/Cooling Fan Module Removing and Installing the Power Supply/Cooling Fan ModuleInstalling a Power Supply/Cooling Fan Module Removing the Control Panel Removing and Installing the Control PanelInstalling the Control Panel Removing and Installing the Midplane Controller/power supply cage Removing and Replacing the Controller/Power Supply CagePage Troubleshooting External Connections Safety First-For You and Your EnclosureTroubleshooting Your Enclosure Start-Up RoutineTroubleshooting a Damaged Enclosure Troubleshooting a Wet EnclosureProblem Liquid spilled on the enclosure Excessive humidityTroubleshooting Power Supplies Troubleshooting SAS Physical Disks Troubleshooting Enclosure Cooling ProblemsTroubleshooting a Fan Physical disk status LED is flashing amber Single physical disk is not seen in MD Storage ManagerMultiple physical disks are not seen in MD Storage Manager ECC Errors Troubleshooting Enclosure ConnectionsPCI Errors Hard Controller Failures and Lockdown ConditionsNoncritical Conditions Critical ConditionsTroubleshooting Your Enclosure Obtaining Assistance Online ServicesGetting Help Automated Order-Status Service AutoTech ServiceSupport Service Dell Enterprise Training Problems With Your OrderContacting Dell Before You CallTechnical Support Services Technical Support Dell Dimension, DellTechnical Support SalesInternational Access Code Tech Support for XPS SwitchboardCity Code Home/Small Business Fax Home/Small Business Customer CareCustomer Service small/med./large business Support Customer Service Home/Home OfficeHardware Warranty Phone Support Home/Home Office Hardware Warranty Phone SupportTechnical Support projectors, PDAs, switches Technical Support Dimension and InspironTechnical Support OptiPlex, Latitude, and Dell Precision Technical Support servers and storageSwitchboard Relational International Access Code Technical Support for XPSSwitchboard Fax Relational Switchboard Home/Small BusinessMail fisupport@dell.com Country Code Technical Support General Support calling from GuayaquilCity Code Customer Care Sales under 500 employeesCountry Code Technical Support for XPS Switchboard calls from outside of FranceCity Codes 1 Technical Support for all other Dell computers Fax calls from outside of FranceCountry Code Gold Service Technical Support International Access Code Technical SupportGold Service Switchboard Routers, and so on Customer CareStorage Sales Large Corporate Accounts Technical Support portables, desktops, servers,Sales Home and Small Business City Code Ireland SalesCountry Code Technical Support Inspiron Technical Support Dell Precision, OptiPlex, Technical Support outside of Japan DimensionLatitude Technical Support outside of Japan Dell Precision Routers Technical Support outside of Japan projectorsAccessories Sales City Code Support Dimension, PDA, Electronics,Customer Service Austin, Texas, U.S.A Fax Technical Support and Customer ServiceCity Code Latitude Technical Support Dimension, Inspiron, International Access Code Technical Support XPSCustomer Service Country Code Technical Support Dell Precision, OptiPlex,Fax Switchboard Switchboard FaxRelational Customer Care Relational SalesReception Desk Fax Customer Service FaxCountry Code Customer Care Switchboard Sales Precision Technical Support PowerApp, PowerEdgeInternational Access Code Mail dellzasupport@dell.com Technical Support, Customer Service, and SalesEmployee Purchase Program EPP Support City Code Relational Customer CareCity Code Technical Support Home and Small Business for All other Dell products Technical Support CorporateTechnical Support OptiPlex, Latitude, Inspiron PowerConnect, and PowerVault Customer CareMail delldirectsupport@dell.com Customer Care website International Access Code Country Code City CodeHome and Small Business Sales Corporate/Public Sector Sales100 101 102 BTU British thermal unit Amperes AC Alternating currentCelsius Cm Centimeters Cmos Complementary metal-oxide semiconductor 104Fahrenheit 105LVD Low voltage differential Meters MA Milliamperes 106107 108 System diskette See bootable disketteTCP/IP Transmission Control Protocol/Internet Protocol Volts VAC Volts alternating current VDC Volts direct current 109110 Redundancy consistency check Safety Segment size migrationIndex Index
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MD3000 specifications

The Dell MD3000 is a renowned storage area network (SAN) solution recognized for its flexibility, scalability, and high performance. Designed to meet the demands of small to medium-sized businesses (SMBs) and enterprise environments, the MD3000 offers a plethora of features that enhance data management and storage capabilities.

One of the standout features of the MD3000 is its modular design. This allows users to start with a basic configuration and expand their storage capacity as their needs grow. The system can support up to 30 drives, including both SATA and SAS drives, giving users the ability to optimize cost and performance based on their specific requirements. With support for a diverse range of drive types, the MD3000 ensures that businesses can implement a storage solution that aligns perfectly with their performance and budgetary needs.

The MD3000 leverages advanced technologies to deliver exceptional performance and reliability. It is equipped with Intelligent Disk Pools that optimize the allocation of data across drives, ensuring improved access speeds and overall system efficiency. This dynamic management of data not only enhances performance but also extends the lifespan of the storage devices.

Data protection is another critical component of the MD3000. The system features various RAID configurations, allowing users to choose the level of redundancy that suits their operational requirements. Additionally, robust snapshot capabilities help businesses create point-in-time copies of their data, enabling quick recovery in case of data loss or corruption.

Connectivity options are abundant with the MD3000. It supports both iSCSI and Fibre Channel, providing users the flexibility to integrate it seamlessly into existing network infrastructures. This adaptability makes it an attractive option for organizations looking to modernize their storage systems without overhauling their entire architecture.

Furthermore, the MD3000 is equipped with a user-friendly management interface. The GUI enables quick provisioning and monitoring of storage resources while providing insightful analytics and alerts, allowing IT teams to maintain optimal performance with ease.

In summary, the Dell MD3000 is a highly versatile and efficient storage solution that meets diverse organizational needs. Its scalable architecture, advanced features, and strong support for data protection and management make it an ideal choice for businesses aiming to enhance their storage capabilities while ensuring reliability and performance. Whether for virtualization, database management, or general storage needs, the MD3000 stands out as an excellent investment in enterprise storage technology.