Dell MD3000 City Code Technical Support Fax, Customer Care Fax, Sales med./large bus., government

Page 83

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Brazil

Website: www.dell.com/br

 

International Access Code: 00

E-mail: BR-TechSupport@dell.com

 

Country Code: 55

Customer Care and Tech Support

0800 90 3355

City Code: 51

Technical Support Fax

51 2104 5470

 

Customer Care Fax

51 2104 5480

 

Sales

0800 722 3498

 

 

 

British Virgin Islands

General Support

toll-free: 1-866-278-6820

 

 

 

Brunei

Technical Support (Penang, Malaysia)

604 633 4966

Country Code: 673

Customer Care (Penang, Malaysia)

604 633 4888

 

Transaction Sales (Penang, Malaysia)

604 633 4955

 

 

 

Canada (North York, Ontario)

Online Order Status: www.dell.ca/ostatus

 

International Access Code: 011

Website: support.ca.dell.com

 

 

AutoTech (automated Hardware and Warranty

toll-free: 1-800-247-9362

 

Support)

 

 

Customer Service (Home/Home Office)

toll-free: 1-800-847-4096

 

Customer Service (small/med./large business,

toll-free: 1-800-387-5757

 

government)

 

 

Customer Service (printers, projectors, televisions,

toll-free: 1-800-847-4096

 

handhelds, digital jukebox, and wireless)

 

 

Hardware Warranty Phone Support (XPS)

toll-free: 1-866-398-8977

 

Hardware Warranty Phone Support (Home/Home

toll-free: 1-800-847-4096

 

Office)

 

 

Hardware Warranty Phone Support

toll-free: 1-800-387-5757

 

(small/med./large business, government)

 

 

Hardware Warranty Phone Support (printers,

1-877-335-5767

 

projectors, televisions, handhelds, digital jukebox,

 

 

and wireless)

 

 

Sales (Home Sales/Small Business)

toll-free: 1-800-387-5752

 

Sales (med./large bus., government)

toll-free: 1-800-387-5755

 

Spare Parts Sales & Extended Service Sales

1 866 440 3355

 

 

 

Cayman Islands

E-mail: la-techsupport@dell.com

 

 

General Support

1-877-262-5415

Getting Help

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell PowerVault MD3000 RAID EnclosureFebruary Contents Virtual Disk Migration and Disk Roaming Using Snapshot and Disk Copy TogetherWhen a RAID Controller Module Is Replaced or Removed Safety First-For You and Your Enclosure 111 Troubleshooting Enclosure Cooling ProblemsReturning Items for Warranty Repair or Credit 103About Your System Enclosure FeaturesOverview Modular Disk Storage Manager Other Information You May NeedIndicators on the Enclosure Bezel Hardware FeaturesEnclosure Front-Panel Indicators and FeaturesPower green Should always be unlitSplit mode LED green Enclosure mode switchPower LED green Steady green Back-Panel Indicators and Features RAID Controller Modules Off All links in port disconnected or cable Off Battery backup unit and battery is operatingGreen All links in port connected Each SAS portRAID Controller Module Battery backup unit BBU tray Battery Backup Unit Cache Functions and FeaturesCooling fans On/off switch Power Supply and Cooling Fan FeaturesAC power LED Page About Your System Cabling Your RAID Enclosure Before You BeginAbout the Enclosure Connections Rail kit Any relevant documentation, includingRedundancy vs. Nonredundancy Single SAS In-Port ConfigurationsCabling the Enclosure MD1000 Expansion Enclosure Cabling Your RAID Enclosure MD1000 Expansion Enclosure Single-HBA host serverMD3000 RAID Enclosure Dual SAS In-Port Configurations MD1000 Expansion Enclosure RAID controller module Single-HBA host serverPage Page Page Attaching MD1000 Expansion Enclosures Expanding with Previously Configured MD1000 EnclosuresExpanding with New MD1000 Enclosures Cabling Your RAID Enclosure Physical Disks Using Your RAID EnclosurePhysical Disks, Virtual Disks, and Disk Groups Self-Monitoring Analysis and Reporting Technology Smart Physical Disk StatesOffline Supported RAID LevelsVirtual Disks and Disk Groups Disk failures may result in data lossRAID Segment Size Hot Spares and RebuildRAID Level Usage Rebuild Media Errors and Unreadable SectorsGlobal Hot Spares Hot Spare OperationForeground Initialization RAID Operations and FeaturesVirtual Disk Operations Background InitializationCycle Time Disk Group OperationsRAID Level Migration Page Virtual Disk Migration and Disk Roaming RAID Background Operations PriorityUsing Your RAID Enclosure Storage Partitions Advanced FeaturesHost Types Snapshot Repository Virtual Disk Virtual Disk ServiceSnapshot Virtual Disks Virtual Disk Copy Volume Shadow-Copy ServiceUsing Snapshot and Disk Copy Together Multi-Path Software Hardware Redundancy and FailoverRedundancy and Non-Redundancy Host Cabling for Redundancy Host Bus AdaptersUsing Your RAID Enclosure When a RAID Controller Module Is Replaced or Removed RAID Controller Failover Modes RAID Enclosure Thermal ShutdownExpansion Enclosure Firmware Updating Enclosure FirmwareRAID Controller Module Firmware Physical Disk FirmwareRemoving and Replacing the Front Bezel Installing Enclosure ComponentsRecommended Tools Removing Physical Disks from the Enclosure Removing and Installing Physical DisksInstalling SAS Physical Disks in the Enclosure Physical disk Removing a RAID Controller Module Removing and Installing a RAID Controller ModuleRemoving and Installing a RAID Controller Module Release tab Installing a RAID Controller ModuleBattery unit Removing a Power Supply/Cooling Fan Module Removing and Installing the Power Supply/Cooling Fan ModuleInstalling a Power Supply/Cooling Fan Module Removing the Control Panel Removing and Installing the Control PanelInstalling the Control Panel Removing and Installing the Midplane Controller/power supply cage Removing and Replacing the Controller/Power Supply CagePage Start-Up Routine Safety First-For You and Your EnclosureTroubleshooting External Connections Troubleshooting Your EnclosureLiquid spilled on the enclosure Excessive humidity Troubleshooting a Wet EnclosureTroubleshooting a Damaged Enclosure ProblemTroubleshooting Power Supplies Troubleshooting a Fan Troubleshooting Enclosure Cooling ProblemsTroubleshooting SAS Physical Disks Multiple physical disks are not seen in MD Storage Manager Single physical disk is not seen in MD Storage ManagerPhysical disk status LED is flashing amber Hard Controller Failures and Lockdown Conditions Troubleshooting Enclosure ConnectionsECC Errors PCI ErrorsNoncritical Conditions Critical ConditionsTroubleshooting Your Enclosure Getting Help Online ServicesObtaining Assistance Automated Order-Status Service AutoTech ServiceSupport Service Dell Enterprise Training Problems With Your OrderContacting Dell Before You CallSales Technical Support Dell Dimension, DellTechnical Support Services Technical SupportHome/Small Business Customer Care SwitchboardInternational Access Code Tech Support for XPS City Code Home/Small Business FaxOffice Hardware Warranty Phone Support Support Customer Service Home/Home OfficeCustomer Service small/med./large business Hardware Warranty Phone Support Home/HomePrecision Technical Support servers and storage Technical Support Dimension and InspironTechnical Support projectors, PDAs, switches Technical Support OptiPlex, Latitude, and DellSwitchboard Home/Small Business International Access Code Technical Support for XPSSwitchboard Relational Switchboard Fax RelationalSales under 500 employees General Support calling from GuayaquilMail fisupport@dell.com Country Code Technical Support City Code Customer CareFax calls from outside of France Switchboard calls from outside of FranceCountry Code Technical Support for XPS City Codes 1 Technical Support for all other Dell computersRouters, and so on Customer Care International Access Code Technical SupportCountry Code Gold Service Technical Support Gold Service SwitchboardCity Code Ireland Sales Technical Support portables, desktops, servers,Storage Sales Large Corporate Accounts Sales Home and Small BusinessCountry Code Technical Support Routers Technical Support outside of Japan projectors Technical Support outside of Japan DimensionInspiron Technical Support Dell Precision, OptiPlex, Latitude Technical Support outside of Japan Dell PrecisionFax Technical Support and Customer Service City Code Support Dimension, PDA, Electronics,Accessories Sales Customer Service Austin, Texas, U.S.ACountry Code Technical Support Dell Precision, OptiPlex, International Access Code Technical Support XPSCity Code Latitude Technical Support Dimension, Inspiron, Customer ServiceRelational Sales Switchboard FaxFax Switchboard Relational Customer CareCountry Code Customer Care Customer Service FaxReception Desk Fax Technical Support, Customer Service, and Sales Precision Technical Support PowerApp, PowerEdgeSwitchboard Sales International Access Code Mail dellzasupport@dell.comAll other Dell products Technical Support Corporate City Code Relational Customer CareEmployee Purchase Program EPP Support City Code Technical Support Home and Small Business forTechnical Support OptiPlex, Latitude, Inspiron PowerConnect, and PowerVault Customer CareCorporate/Public Sector Sales International Access Code Country Code City CodeMail delldirectsupport@dell.com Customer Care website Home and Small Business Sales100 101 102 Celsius Amperes AC Alternating currentBTU British thermal unit Cm Centimeters Cmos Complementary metal-oxide semiconductor 104Fahrenheit 105LVD Low voltage differential Meters MA Milliamperes 106107 TCP/IP Transmission Control Protocol/Internet Protocol System diskette See bootable diskette108 Volts VAC Volts alternating current VDC Volts direct current 109110 Index Safety Segment size migrationRedundancy consistency check Index
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Manual 4 pages 50.55 Kb

MD3000 specifications

The Dell MD3000 is a renowned storage area network (SAN) solution recognized for its flexibility, scalability, and high performance. Designed to meet the demands of small to medium-sized businesses (SMBs) and enterprise environments, the MD3000 offers a plethora of features that enhance data management and storage capabilities.

One of the standout features of the MD3000 is its modular design. This allows users to start with a basic configuration and expand their storage capacity as their needs grow. The system can support up to 30 drives, including both SATA and SAS drives, giving users the ability to optimize cost and performance based on their specific requirements. With support for a diverse range of drive types, the MD3000 ensures that businesses can implement a storage solution that aligns perfectly with their performance and budgetary needs.

The MD3000 leverages advanced technologies to deliver exceptional performance and reliability. It is equipped with Intelligent Disk Pools that optimize the allocation of data across drives, ensuring improved access speeds and overall system efficiency. This dynamic management of data not only enhances performance but also extends the lifespan of the storage devices.

Data protection is another critical component of the MD3000. The system features various RAID configurations, allowing users to choose the level of redundancy that suits their operational requirements. Additionally, robust snapshot capabilities help businesses create point-in-time copies of their data, enabling quick recovery in case of data loss or corruption.

Connectivity options are abundant with the MD3000. It supports both iSCSI and Fibre Channel, providing users the flexibility to integrate it seamlessly into existing network infrastructures. This adaptability makes it an attractive option for organizations looking to modernize their storage systems without overhauling their entire architecture.

Furthermore, the MD3000 is equipped with a user-friendly management interface. The GUI enables quick provisioning and monitoring of storage resources while providing insightful analytics and alerts, allowing IT teams to maintain optimal performance with ease.

In summary, the Dell MD3000 is a highly versatile and efficient storage solution that meets diverse organizational needs. Its scalable architecture, advanced features, and strong support for data protection and management make it an ideal choice for businesses aiming to enhance their storage capabilities while ensuring reliability and performance. Whether for virtualization, database management, or general storage needs, the MD3000 stands out as an excellent investment in enterprise storage technology.