Dell MD3000 Technical Support portables, desktops, servers, Sales Home and Small Business

Page 89

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

India

Website: support.ap.dell.com

 

 

E-mail: india_support_desktop@dell.com

 

 

india_support_notebook@dell.com

 

 

india_support_Server@dell.com

 

 

Technical Support (XPS computers)

0802 506 8033

 

 

or toll-free: 1800 425 2066

 

Technical Support (portables, desktops, servers, and

1600338045

 

storage)

and 1600448046

 

 

 

Sales (Large Corporate Accounts)

1600 33 8044

 

Sales (Home and Small Business)

1600 33 8046

 

 

 

Ireland (Cherrywood)

Website: support.euro.dell.com

 

International Access Code: 00

E-mail: dell_direct_support@dell.com

 

Country Code: 353

Sales

 

City Code: 1

Ireland Sales

01 204 4444

 

Dell Outlet

1850 200 778

 

Online Ordering HelpDesk

1850 200 778

 

Customer Care

 

 

Home User Customer Care

01 204 4014

 

Small Business Customer Care

01 204 4014

 

Corporate Customer Care

1850 200 982

 

Technical Support

 

 

Technical Support for XPS computers only

1850 200 722

 

Technical Support for all other Dell computers

1850 543 543

 

General

 

 

Fax/Sales Fax

01 204 0103

 

Switchboard

01 204 4444

 

U.K. Customer Care (dial within U.K. only)

0870 906 0010

 

Corporate Customer Care (dial within U.K. only)

0870 907 4499

 

U.K. Sales (dial within U.K. only)

0870 907 4000

Getting Help

89

Image 89
Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell PowerVault MD3000 RAID EnclosureFebruary Contents Virtual Disk Migration and Disk Roaming Using Snapshot and Disk Copy TogetherWhen a RAID Controller Module Is Replaced or Removed Safety First-For You and Your Enclosure Returning Items for Warranty Repair or Credit Troubleshooting Enclosure Cooling Problems103 111About Your System Enclosure FeaturesOverview Modular Disk Storage Manager Other Information You May NeedIndicators on the Enclosure Bezel Hardware FeaturesPower green Front-Panel Indicators and FeaturesShould always be unlit EnclosureSplit mode LED green Enclosure mode switchPower LED green Steady green Back-Panel Indicators and Features RAID Controller Modules Green All links in port connected Off Battery backup unit and battery is operatingEach SAS port Off All links in port disconnected or cableRAID Controller Module Battery backup unit BBU tray Battery Backup Unit Cache Functions and FeaturesCooling fans On/off switch Power Supply and Cooling Fan FeaturesAC power LED Page About Your System About the Enclosure Connections Before You BeginRail kit Any relevant documentation, including Cabling Your RAID EnclosureRedundancy vs. Nonredundancy Single SAS In-Port ConfigurationsCabling the Enclosure MD1000 Expansion Enclosure Cabling Your RAID Enclosure MD1000 Expansion Enclosure Single-HBA host serverMD3000 RAID Enclosure Dual SAS In-Port Configurations MD1000 Expansion Enclosure RAID controller module Single-HBA host serverPage Page Page Attaching MD1000 Expansion Enclosures Expanding with Previously Configured MD1000 EnclosuresExpanding with New MD1000 Enclosures Cabling Your RAID Enclosure Physical Disks Using Your RAID EnclosurePhysical Disks, Virtual Disks, and Disk Groups Self-Monitoring Analysis and Reporting Technology Smart Physical Disk StatesVirtual Disks and Disk Groups Supported RAID LevelsDisk failures may result in data loss OfflineRAID Segment Size Hot Spares and RebuildRAID Level Usage Global Hot Spares Media Errors and Unreadable SectorsHot Spare Operation RebuildVirtual Disk Operations RAID Operations and FeaturesBackground Initialization Foreground InitializationCycle Time Disk Group OperationsRAID Level Migration Page Virtual Disk Migration and Disk Roaming RAID Background Operations PriorityUsing Your RAID Enclosure Storage Partitions Advanced FeaturesHost Types Snapshot Repository Virtual Disk Virtual Disk ServiceSnapshot Virtual Disks Virtual Disk Copy Volume Shadow-Copy ServiceUsing Snapshot and Disk Copy Together Multi-Path Software Hardware Redundancy and FailoverRedundancy and Non-Redundancy Host Cabling for Redundancy Host Bus AdaptersUsing Your RAID Enclosure When a RAID Controller Module Is Replaced or Removed RAID Controller Failover Modes RAID Enclosure Thermal ShutdownRAID Controller Module Firmware Updating Enclosure FirmwarePhysical Disk Firmware Expansion Enclosure FirmwareRemoving and Replacing the Front Bezel Installing Enclosure ComponentsRecommended Tools Removing Physical Disks from the Enclosure Removing and Installing Physical DisksInstalling SAS Physical Disks in the Enclosure Physical disk Removing a RAID Controller Module Removing and Installing a RAID Controller ModuleRemoving and Installing a RAID Controller Module Release tab Installing a RAID Controller ModuleBattery unit Removing a Power Supply/Cooling Fan Module Removing and Installing the Power Supply/Cooling Fan ModuleInstalling a Power Supply/Cooling Fan Module Removing the Control Panel Removing and Installing the Control PanelInstalling the Control Panel Removing and Installing the Midplane Controller/power supply cage Removing and Replacing the Controller/Power Supply CagePage Troubleshooting External Connections Safety First-For You and Your EnclosureTroubleshooting Your Enclosure Start-Up RoutineTroubleshooting a Damaged Enclosure Troubleshooting a Wet EnclosureProblem Liquid spilled on the enclosure Excessive humidityTroubleshooting Power Supplies Troubleshooting a Fan Troubleshooting Enclosure Cooling ProblemsTroubleshooting SAS Physical Disks Multiple physical disks are not seen in MD Storage Manager Single physical disk is not seen in MD Storage ManagerPhysical disk status LED is flashing amber ECC Errors Troubleshooting Enclosure ConnectionsPCI Errors Hard Controller Failures and Lockdown ConditionsNoncritical Conditions Critical ConditionsTroubleshooting Your Enclosure Getting Help Online ServicesObtaining Assistance Automated Order-Status Service AutoTech ServiceSupport Service Dell Enterprise Training Problems With Your OrderContacting Dell Before You CallTechnical Support Services Technical Support Dell Dimension, DellTechnical Support SalesInternational Access Code Tech Support for XPS SwitchboardCity Code Home/Small Business Fax Home/Small Business Customer CareCustomer Service small/med./large business Support Customer Service Home/Home OfficeHardware Warranty Phone Support Home/Home Office Hardware Warranty Phone SupportTechnical Support projectors, PDAs, switches Technical Support Dimension and InspironTechnical Support OptiPlex, Latitude, and Dell Precision Technical Support servers and storageSwitchboard Relational International Access Code Technical Support for XPSSwitchboard Fax Relational Switchboard Home/Small BusinessMail fisupport@dell.com Country Code Technical Support General Support calling from GuayaquilCity Code Customer Care Sales under 500 employeesCountry Code Technical Support for XPS Switchboard calls from outside of FranceCity Codes 1 Technical Support for all other Dell computers Fax calls from outside of FranceCountry Code Gold Service Technical Support International Access Code Technical SupportGold Service Switchboard Routers, and so on Customer CareStorage Sales Large Corporate Accounts Technical Support portables, desktops, servers,Sales Home and Small Business City Code Ireland SalesCountry Code Technical Support Inspiron Technical Support Dell Precision, OptiPlex, Technical Support outside of Japan DimensionLatitude Technical Support outside of Japan Dell Precision Routers Technical Support outside of Japan projectorsAccessories Sales City Code Support Dimension, PDA, Electronics,Customer Service Austin, Texas, U.S.A Fax Technical Support and Customer ServiceCity Code Latitude Technical Support Dimension, Inspiron, International Access Code Technical Support XPSCustomer Service Country Code Technical Support Dell Precision, OptiPlex,Fax Switchboard Switchboard FaxRelational Customer Care Relational SalesCountry Code Customer Care Customer Service FaxReception Desk Fax Switchboard Sales Precision Technical Support PowerApp, PowerEdgeInternational Access Code Mail dellzasupport@dell.com Technical Support, Customer Service, and SalesEmployee Purchase Program EPP Support City Code Relational Customer CareCity Code Technical Support Home and Small Business for All other Dell products Technical Support CorporateTechnical Support OptiPlex, Latitude, Inspiron PowerConnect, and PowerVault Customer CareMail delldirectsupport@dell.com Customer Care website International Access Code Country Code City CodeHome and Small Business Sales Corporate/Public Sector Sales100 101 102 Celsius Amperes AC Alternating currentBTU British thermal unit Cm Centimeters Cmos Complementary metal-oxide semiconductor 104Fahrenheit 105LVD Low voltage differential Meters MA Milliamperes 106107 TCP/IP Transmission Control Protocol/Internet Protocol System diskette See bootable diskette108 Volts VAC Volts alternating current VDC Volts direct current 109110 Index Safety Segment size migrationRedundancy consistency check Index
Related manuals
Manual 4 pages 50.55 Kb

MD3000 specifications

The Dell MD3000 is a renowned storage area network (SAN) solution recognized for its flexibility, scalability, and high performance. Designed to meet the demands of small to medium-sized businesses (SMBs) and enterprise environments, the MD3000 offers a plethora of features that enhance data management and storage capabilities.

One of the standout features of the MD3000 is its modular design. This allows users to start with a basic configuration and expand their storage capacity as their needs grow. The system can support up to 30 drives, including both SATA and SAS drives, giving users the ability to optimize cost and performance based on their specific requirements. With support for a diverse range of drive types, the MD3000 ensures that businesses can implement a storage solution that aligns perfectly with their performance and budgetary needs.

The MD3000 leverages advanced technologies to deliver exceptional performance and reliability. It is equipped with Intelligent Disk Pools that optimize the allocation of data across drives, ensuring improved access speeds and overall system efficiency. This dynamic management of data not only enhances performance but also extends the lifespan of the storage devices.

Data protection is another critical component of the MD3000. The system features various RAID configurations, allowing users to choose the level of redundancy that suits their operational requirements. Additionally, robust snapshot capabilities help businesses create point-in-time copies of their data, enabling quick recovery in case of data loss or corruption.

Connectivity options are abundant with the MD3000. It supports both iSCSI and Fibre Channel, providing users the flexibility to integrate it seamlessly into existing network infrastructures. This adaptability makes it an attractive option for organizations looking to modernize their storage systems without overhauling their entire architecture.

Furthermore, the MD3000 is equipped with a user-friendly management interface. The GUI enables quick provisioning and monitoring of storage resources while providing insightful analytics and alerts, allowing IT teams to maintain optimal performance with ease.

In summary, the Dell MD3000 is a highly versatile and efficient storage solution that meets diverse organizational needs. Its scalable architecture, advanced features, and strong support for data protection and management make it an ideal choice for businesses aiming to enhance their storage capabilities while ensuring reliability and performance. Whether for virtualization, database management, or general storage needs, the MD3000 stands out as an excellent investment in enterprise storage technology.