Dell PP01X owner manual Japan Kawasaki Website support.jp.dell.com, Korea Seoul, Appendix

Page 132

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Japan (Kawasaki)

Website: support.jp.dell.com

 

International Access Code: 001

Technical Support (servers)

toll-free: 0120-1984-98

Country Code: 81

Technical Support outside of Japan (servers)

81-44-556-4162

City Code: 44

Technical Support (Dimension™ and Inspiron™)

toll-free: 0120-1982-26

 

Technical Support outside of Japan (Dimension and

81-44-520-1435

 

Inspiron)

 

 

Technical Support (Dell Precision™, OptiPlex™,

toll-free:0120-1984-33

 

and Latitude™)

 

 

Technical Support outside of Japan (Dell Precision,

81-44-556-3894

 

OptiPlex, and Latitude)

 

 

24-Hour Automated Order Service

044-556-3801

 

Customer Care

044-556-4240

 

Business Sales Division (up to 400 employees)

044-556-1465

 

Preferred Accounts Division Sales (over 400

044-556-3433

 

employees)

 

 

Large Corporate Accounts Sales (over 3500

044-556-3430

 

employees)

 

 

Public Sales (government agencies, educational

044-556-1469

 

institutions, and medical institutions)

 

 

Global Segment Japan

044-556-3469

 

Individual User

044-556-1760

 

Faxbox Service

044-556-3490

 

Switchboard

044-556-4300

 

 

 

Korea (Seoul)

Technical Support

toll-free: 080-200-3800

International Access Code: 001

Sales

toll-free: 080-200-3600

Country Code: 82

Customer Service (Seoul, Korea)

toll-free: 080-200-3800

City Code: 2

Customer Service (Penang, Malaysia)

604 633 4949

 

Fax

2194-6202

 

Switchboard

2194-6000

 

 

 

132

Appendix

Page 131 Page 133
Image 132
Page 131 Page 133
Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Hints, Notices, and Cautions Abbreviations and AcronymsContents Setting Up Your Internet Connection Using Blank CD-R Discs or Blank CD-RW DiscsConnecting a Television to the Computer Customizing the Touch Pad and Track StickUninterruptible Power Supply Devices Ensuring Sufficient Power for Your ComputerModem and Internet Connection Problems Resolving Other Technical Problems If You Drop or Damage Your ComputerReinstalling Microsoft Windows XP Reinstalling Drivers and Software 102Viewing the System Setup Screens 119 Total Satisfaction Return Policy U.S. Only 148 Contents153 155General Power Battery Air Travel EMC InstructionsWhen Using Your Computer When Using Your ComputerWhen Working Inside Your Computer Battery Disposal Protecting Against Electrostatic DischargeErgonomic Computing Habits When Using Your Computer When Using Your Computer Setting Up and Using Your Computer Turning Off the Computer About the Module BaySetting Up and Using Your Computer Tour of Your ComputerFront View Light is flashing W . d e l l . c o m s u p p o r t . d e l l . c o m Setting Up and Using Your Computer Left Side View VI D E O TV- OU T CO N N E C T O R NE T W O R K CO N N E C T O R Right Side View Infrared sensor Back View PS/2 connector Docking connector PS/2 CO N N E C T O R Hint Docking devices may not be available in all countries Bottom View Modem cover Docking device latchSetting Up a Printer Connecting a Parallel PrinterPrinter Cable Connecting a USB Printer USB connector on the computer Setting Up a Home and Office Network With Windows XP Connecting to the InternetSetting Up Your Internet Connection Your ISPCopying CDs Using Easy CD Creator Basic Using Blank CD-R Discs or Blank CD-RW DiscsHelpful Tips How to Copy a CD Turning Off the Computer About the Module BaySwapping Devices While the Computer Is Turned Off Bottom of computer Device Latch release Using the Keyboard and Touch Pad Dell AccessDirect ButtonsSwapping Devices While the Computer Is Running Button Functions Reprogramming the ButtonsNumeric Keypad Numeric keypadPower Management Keyboard ShortcutsSystem Functions Display FunctionsMicrosoft Windows Logo Key Functions Touch Pad Customizing the Touch Pad and Track Stick Changing the Track Stick CapEnabling the Infrared Sensor Connecting a Television to the Computer Video TV-out connector TV/digital audio adapter cable Video and Standard Audio Setting Up and Using Your Computer Video and Digital Audio Setting Up and Using Your Computer Composite Video and Standard Audio Setting Up and Using Your Computer Composite Video and Digital Audio Enabling the Display Settings for a Television Nvidia Video ControllerUsing S/PDIF Digital Audio ATI Video ControllerSetting Up and Using Your Computer Setting Up the Dolby Headphone Click the Dolby Headphone tab Click Enable Dolby HeadphoneSetting Up the Docking Device to Connect to a Network Power Protection DevicesUninterruptible Power Supply Devices Surge ProtectorsLine Conditioners Setting Up and Using Your Computer Setting Up and Using Your Computer Resolving Other Technical Problems If Your Computer Gets Wet If You Drop or Damage Your Computer DriversFinding Solutions Solving ProblemsSolving Problems Accessing Help Power ProblemsEnsuring Sufficient Power for Your Computer Start-Up Error Messages Docking Power ConsiderationsAC Power Loss While the Computer Is Docked Docking While the Computer Is RunningVideo and Display Problems If the display is blankIf the display is difficult to read If only part of the display is readableClick Appearance and Themes Sound and Speaker Problems If you have a problem with integrated speakersIf you have a problem with external speakers Printer Problems Modem and Internet Connection Problems Scanner Problems Close the Phone and Modems Options windowClick Phone and Modem Options Touch Pad or Mouse Problems External Keyboard Problems Unexpected CharactersDrive Problems If you cannot save a file to a floppy disk driveIf you cannot play a CD, CD-RW, or DVD If you cannot eject the CD, CD-RW, or DVD drive tray If you hear an unfamiliar scraping or grinding soundPC Card Problems If you have problems with a hard driveUnder Error-checking, click Check Now Click Start If the CD-RW drive stops writingNetwork Problems Error MessagesClick Control Panel Click Add or Remove Programs Click the Change or Remove Program iconGeneral Program Problems Error messages appearProgram crashes Program stops respondingMail Problems Resolving Other Technical ProblemsIf Your Computer Gets Wet If You Drop or Damage Your Computer What Is a Driver? DriversIdentifying Drivers Reinstalling Drivers Using Windows XP Device Driver RollbackUsing the Drivers and Utilities CD Manually Reinstalling Drivers for Windows XP Click PropertiesClick Performance and Maintenance and click System Resolving Software and Hardware IncompatibilitiesUsing Microsoft Windows XP System Restore Creating a Restore Point Using the System Restore WizardManually Creating the Restore Points Restoring the Computer to an Earlier Operating State Reinstalling Microsoft Windows XP Undoing the Last System RestoreBefore You Reinstall Reinstalling Windows XPPreparing to Boot From the Operating System CD Starting Windows XP SetupCompleting the GUI Setup Solving Problems 101Reinstalling Drivers and Software Completing the Operating System Setup102 Solving Problems Adding and Replacing Parts 104 Adding and Replacing Parts Replacing the Palm RestsAdding Memory 106 Adding and Replacing Parts Adding and Replacing Parts 107 108 Adding and Replacing Parts Replacing the Hard DriveLift the hard drive cover until you feel a click 110 Adding and Replacing Parts Returning a Hard Drive to DellP e n d i Specifications Ports and Connectors CommunicationsAppendix 113 Video Audio114 Appendix Display KeyboardAppendix 115 Battery Touch PadTrack Stick 116 AppendixAC Adapter PhysicalAppendix 117 Environmental 118 AppendixSystem Setup Overview Viewing the System Setup ScreensSystem Setup Screens Appendix 119Commonly Used Options Changing the Boot Sequence 120 AppendixDell Technical Support Policy U.S. Only Changing Printer ModesChanging COM Ports Appendix 121Definition of Dell-Installed Software and Peripherals Definition of Third-Party Software and Peripherals122 Appendix Returning Items for Warranty Repair or Credit Appendix 123Contacting Dell AnguillaAntigua and Barbuda Argentina Buenos AiresAustralia Sydney Austria Vienna Website support.euro.dell.comBahamas BarbadosBermuda BoliviaBrazil British Virgin IslandsChina Xiamen ColombiaCosta Rica Czech Republic Prague Website support.euro.dell.comDenmark Copenhagen Website support.euro.dell.com DominicaDominican Republic EcuadorFrance Paris Montpellier Website support.euro.dell.com Home and Small BusinessCorporate Germany Langen Website support.euro.dell.comHong Kong IndiaIreland Cherrywood Website support.euro.dell.com 130 AppendixItaly Milan Website support.euro.dell.com JamaicaAppendix 131 Japan Kawasaki Website support.jp.dell.com Korea Seoul132 Appendix Latin America Luxembourg Website support.euro.dell.comMacao Malaysia PenangMexico MontserratNetherlands Antilles Netherlands Amsterdam Website support.euro.dell.comNorway Lysaker Website support.euro.dell.com PanamaPeru Poland Warsaw Website support.euro.dell.comPuerto Rico St. Kitts and NevisSt. Lucia St. Vincent and the GrenadinesSweden Upplands Vasby Website support.euro.dell.com Switzerland Geneva Website support.euro.dell.comTaiwan Appendix 137Dell.co.uk/lca/customerservices ThailandTrinidad/Tobago Turks and Caicos IslandsA. Austin, Texas BusinessAppendix 139 Regulatory Notices Virgin IslandsVenezuela 140 AppendixAppendix 141 NOM Information Mexico Only 142 AppendixCE Mark Notice Appendix 143Appendix Limited Warranty for the U.S What is covered by this limited warranty?What is not covered by this limited warranty? Limited Warranties and Return PolicyHow long does this limited warranty last? What do I do if I need warranty service?What will Dell do? 146 AppendixWhat if I purchased a service contract? How will you fix my product?Appendix 147 May I transfer the limited warranty? Total Satisfaction Return Policy U.S. OnlyWhat do I do if I am not satisfied? 148 AppendixLimited Warranty Terms for Canada Appendix 149150 Appendix Appendix 151 Total Satisfaction Return Policy 152 AppendixDell Software and Peripherals Third-Party Software and Peripherals ProductsDell-Branded Peripheral Products Return PolicyGuarantee ExclusionsMaking a Claim Limitation and Statutory RightsAppendix 155 Appendix D ex Index 157158 Index Index 159 160 Index Dell Information Development Dell Confidential
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