Dell PP01X Mexico, Montserrat, Netherlands Antilles, Home/Small and Medium Business, New Zealand

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w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Mexico	Customer Technical Support	001-877-384-8979
International Access Code: 00		or 001-877-269-3383
Country Code: 52	Sales	50-81-8800
		or 01-800-888-3355
	Customer Service	001-877-384-8979
		or 001-877-269-3383
	Main	50-81-8800
		or 01-800-888-3355

Montserrat	General Support	toll-free: 1-866-278-6822

Netherlands Antilles	General Support	001-800-882-1519

Netherlands (Amsterdam)	Website: support.euro.dell.com
International Access Code: 00 E-mail:support.euro.dell.com/nl/nl/emaildell/
Country Code: 31	Technical Support	020 674 45 00
City Code: 20	Home/Small and Medium Business	020 674 55 00
	Home/Small and Medium Business Fax	020 674 47 75
	Home/Small and Medium Business Customer Care	020 674 42 00
	Corporate	020 674 50 00
	Corporate Fax	020 674 47 79
	Corporate Customer Care	020 674 43 25

New Zealand	E-mail (New Zealand): nz_tech_support@dell.com
International Access Code: 00 E-mail (Australia): au_tech_support@dell.com
Country Code: 64	Home and Small Business	0800 446 255
	Government and Business	0800 444 617
	Sales	0800 441 567
	Fax	0800 441 566

Nicaragua	General Support	001-800-220-1006

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Appendix

Image 134

Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Hints, Notices, and Cautions Abbreviations and AcronymsContents Connecting a Television to the Computer Setting Up Your Internet ConnectionUsing Blank CD-R Discs or Blank CD-RW Discs Customizing the Touch Pad and Track StickModem and Internet Connection Problems Uninterruptible Power Supply DevicesEnsuring Sufficient Power for Your Computer Resolving Other Technical Problems If You Drop or Damage Your ComputerViewing the System Setup Screens 119 Reinstalling Microsoft Windows XPReinstalling Drivers and Software 102 Total Satisfaction Return Policy U.S. Only 148 Contents153 155General Power Battery Air Travel EMC InstructionsWhen Using Your Computer When Using Your ComputerWhen Working Inside Your Computer Battery Disposal Protecting Against Electrostatic DischargeErgonomic Computing Habits When Using Your Computer When Using Your Computer Setting Up and Using Your Computer Turning Off the Computer About the Module BayFront View Setting Up and Using Your ComputerTour of Your Computer Light is flashing W . d e l l . c o m s u p p o r t . d e l l . c o m Setting Up and Using Your Computer Left Side View VI D E O TV- OU T CO N N E C T O R NE T W O R K CO N N E C T O R Right Side View Infrared sensor Back View PS/2 connector Docking connector PS/2 CO N N E C T O R Hint Docking devices may not be available in all countries Bottom View Modem cover Docking device latchPrinter Cable Setting Up a PrinterConnecting a Parallel Printer Connecting a USB Printer USB connector on the computer Setting Up a Home and Office Network With Windows XP Connecting to the InternetSetting Up Your Internet Connection Your ISPCopying CDs Helpful Tips Using Easy CD Creator BasicUsing Blank CD-R Discs or Blank CD-RW Discs How to Copy a CD Swapping Devices While the Computer Is Turned Off Turning Off the ComputerAbout the Module Bay Bottom of computer Device Latch release Swapping Devices While the Computer Is Running Using the Keyboard and Touch PadDell AccessDirect Buttons Button Functions Reprogramming the ButtonsNumeric Keypad Numeric keypadSystem Functions Power ManagementKeyboard Shortcuts Display FunctionsMicrosoft Windows Logo Key Functions Touch Pad Customizing the Touch Pad and Track Stick Changing the Track Stick CapEnabling the Infrared Sensor Connecting a Television to the Computer Video TV-out connector TV/digital audio adapter cable Video and Standard Audio Setting Up and Using Your Computer Video and Digital Audio Setting Up and Using Your Computer Composite Video and Standard Audio Setting Up and Using Your Computer Composite Video and Digital Audio Enabling the Display Settings for a Television Nvidia Video ControllerUsing S/PDIF Digital Audio ATI Video ControllerSetting Up and Using Your Computer Setting Up the Dolby Headphone Click the Dolby Headphone tab Click Enable Dolby HeadphoneSetting Up the Docking Device to Connect to a Network Power Protection DevicesLine Conditioners Uninterruptible Power Supply DevicesSurge Protectors Setting Up and Using Your Computer Setting Up and Using Your Computer Resolving Other Technical Problems If Your Computer Gets Wet If You Drop or Damage Your Computer DriversFinding Solutions Solving ProblemsSolving Problems Accessing Help Power ProblemsEnsuring Sufficient Power for Your Computer AC Power Loss While the Computer Is Docked Start-Up Error MessagesDocking Power Considerations Docking While the Computer Is RunningVideo and Display Problems If the display is blankClick Appearance and Themes If the display is difficult to readIf only part of the display is readable If you have a problem with external speakers Sound and Speaker ProblemsIf you have a problem with integrated speakers Printer Problems Modem and Internet Connection Problems Click Phone and Modem Options Scanner ProblemsClose the Phone and Modems Options window Touch Pad or Mouse Problems External Keyboard Problems Unexpected CharactersDrive Problems If you cannot save a file to a floppy disk driveIf you cannot play a CD, CD-RW, or DVD If you cannot eject the CD, CD-RW, or DVD drive tray If you hear an unfamiliar scraping or grinding soundUnder Error-checking, click Check Now Click Start PC Card ProblemsIf you have problems with a hard drive If the CD-RW drive stops writingNetwork Problems Error MessagesClick Control Panel Click Add or Remove Programs Click the Change or Remove Program iconProgram crashes General Program ProblemsError messages appear Program stops respondingIf Your Computer Gets Wet Mail ProblemsResolving Other Technical Problems If You Drop or Damage Your Computer Identifying Drivers What Is a Driver?Drivers Using the Drivers and Utilities CD Reinstalling DriversUsing Windows XP Device Driver Rollback Manually Reinstalling Drivers for Windows XP Click PropertiesClick Performance and Maintenance and click System Resolving Software and Hardware IncompatibilitiesUsing Microsoft Windows XP System Restore Manually Creating the Restore Points Creating a Restore PointUsing the System Restore Wizard Restoring the Computer to an Earlier Operating State Before You Reinstall Reinstalling Microsoft Windows XPUndoing the Last System Restore Reinstalling Windows XPPreparing to Boot From the Operating System CD Starting Windows XP SetupCompleting the GUI Setup Solving Problems 101102 Solving Problems Reinstalling Drivers and SoftwareCompleting the Operating System Setup Adding and Replacing Parts 104 Adding and Replacing Parts Replacing the Palm RestsAdding Memory 106 Adding and Replacing Parts Adding and Replacing Parts 107 108 Adding and Replacing Parts Replacing the Hard DriveLift the hard drive cover until you feel a click 110 Adding and Replacing Parts Returning a Hard Drive to DellP e n d i Specifications Appendix 113 Ports and ConnectorsCommunications 114 Appendix VideoAudio Appendix 115 DisplayKeyboard Track Stick BatteryTouch Pad 116 AppendixAppendix 117 AC AdapterPhysical Environmental 118 AppendixSystem Setup Screens System Setup OverviewViewing the System Setup Screens Appendix 119Commonly Used Options Changing the Boot Sequence 120 AppendixChanging COM Ports Dell Technical Support Policy U.S. OnlyChanging Printer Modes Appendix 121122 Appendix Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals Returning Items for Warranty Repair or Credit Appendix 123Antigua and Barbuda Contacting DellAnguilla Argentina Buenos AiresBahamas Australia SydneyAustria Vienna Website support.euro.dell.com BarbadosBrazil BermudaBolivia British Virgin IslandsCosta Rica China XiamenColombia Czech Republic Prague Website support.euro.dell.comDominican Republic Denmark Copenhagen Website support.euro.dell.comDominica EcuadorCorporate France Paris Montpellier Website support.euro.dell.comHome and Small Business Germany Langen Website support.euro.dell.comIreland Cherrywood Website support.euro.dell.com Hong KongIndia 130 Appendix Appendix 131 Italy Milan Website support.euro.dell.com Jamaica 132 Appendix Japan Kawasaki Website support.jp.dell.comKorea Seoul Macao Latin AmericaLuxembourg Website support.euro.dell.com Malaysia PenangNetherlands Antilles MexicoMontserrat Netherlands Amsterdam Website support.euro.dell.comPeru Norway Lysaker Website support.euro.dell.comPanama Poland Warsaw Website support.euro.dell.comSt. Lucia Puerto RicoSt. Kitts and Nevis St. Vincent and the GrenadinesTaiwan Sweden Upplands Vasby Website support.euro.dell.comSwitzerland Geneva Website support.euro.dell.com Appendix 137Trinidad/Tobago Dell.co.uk/lca/customerservicesThailand Turks and Caicos IslandsAppendix 139 A. Austin, TexasBusiness Venezuela Regulatory NoticesVirgin Islands 140 AppendixAppendix 141 NOM Information Mexico Only 142 AppendixCE Mark Notice Appendix 143Appendix What is not covered by this limited warranty? Limited Warranty for the U.SWhat is covered by this limited warranty? Limited Warranties and Return PolicyWhat will Dell do? How long does this limited warranty last?What do I do if I need warranty service? 146 AppendixAppendix 147 What if I purchased a service contract?How will you fix my product? What do I do if I am not satisfied? May I transfer the limited warranty?Total Satisfaction Return Policy U.S. Only 148 AppendixLimited Warranty Terms for Canada Appendix 149150 Appendix Appendix 151 Total Satisfaction Return Policy 152 AppendixDell-Branded Peripheral Products Dell Software and PeripheralsThird-Party Software and Peripherals Products Return PolicyMaking a Claim GuaranteeExclusions Limitation and Statutory RightsAppendix 155 Appendix D ex Index 157158 Index Index 159 160 Index Dell Information Development Dell Confidential

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