Dell PP01X owner manual Reinstalling Drivers, Using Windows XP Device Driver Rollback

Page 93

Reinstalling Drivers

NOTICE: The Dell Support website and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly.

Using Windows XP Device Driver Rollback

If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.

To use Device Driver Rollback:

1Click the Start button and click Control Panel.

2In the Control Panel window, under Pick a Category, click Performance and Maintenance.

3In the Performance and Maintenance window, click System.

4In the System Properties screen, click the Hardware tab.

5Click Device Manager.

6In the Device Manager window, right-click the device for which the new driver was installed, and then click Properties.

7Click the Drivers tab.

8Click Roll Back Driver.

If Device Driver Rollback does not resolve the problem, then use System Restore (see page 96) to return your operating system to the operating state it was in before you installed the new driver.

Using the Drivers and Utilities CD

If using Device Driver Rollback or System Restore (see page 96) does not resolve the problem, then reinstall the driver from the Drivers and

Utilities CD:

1Save and close any open files, and exit any open programs.

2Insert the Drivers and Utilities CD.

In most cases, the CD starts running automatically. If it does not, start Microsoft Windows Explorer, click your CD drive directory to display the CD contents, and then double-click the autocd.exe file. The first

Solving Problems

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Hints, Notices, and CautionsContents Using Blank CD-R Discs or Blank CD-RW Discs Setting Up Your Internet ConnectionConnecting a Television to the Computer Customizing the Touch Pad and Track StickUninterruptible Power Supply Devices Ensuring Sufficient Power for Your ComputerModem and Internet Connection Problems If You Drop or Damage Your Computer Resolving Other Technical ProblemsReinstalling Drivers and Software 102 Reinstalling Microsoft Windows XPViewing the System Setup Screens 119 Total Satisfaction Return Policy U.S. Only 148 Contents155 153General Power Battery EMC Instructions Air TravelWhen Using Your Computer When Using Your ComputerWhen Working Inside Your Computer Protecting Against Electrostatic Discharge Battery DisposalErgonomic Computing Habits When Using Your Computer When Using Your Computer Turning Off the Computer About the Module Bay Setting Up and Using Your ComputerSetting Up and Using Your Computer Tour of Your ComputerFront View Light is flashing W . d e l l . c o m s u p p o r t . d e l l . c o m Setting Up and Using Your Computer Left Side View VI D E O TV- OU T CO N N E C T O R NE T W O R K CO N N E C T O R Right Side View Infrared sensor Back View PS/2 connector Docking connector PS/2 CO N N E C T O R Hint Docking devices may not be available in all countries Modem cover Docking device latch Bottom ViewSetting Up a Printer Connecting a Parallel PrinterPrinter Cable Connecting a USB Printer USB connector on the computer Connecting to the Internet Setting Up a Home and Office Network With Windows XPYour ISP Setting Up Your Internet ConnectionCopying CDs Using Easy CD Creator Basic Using Blank CD-R Discs or Blank CD-RW DiscsHelpful Tips How to Copy a CD Turning Off the Computer About the Module BaySwapping Devices While the Computer Is Turned Off Bottom of computer Device Latch release Using the Keyboard and Touch Pad Dell AccessDirect ButtonsSwapping Devices While the Computer Is Running Reprogramming the Buttons Button FunctionsNumeric keypad Numeric KeypadKeyboard Shortcuts Power ManagementSystem Functions Display FunctionsMicrosoft Windows Logo Key Functions Touch Pad Changing the Track Stick Cap Customizing the Touch Pad and Track StickEnabling the Infrared Sensor Connecting a Television to the Computer Video TV-out connector TV/digital audio adapter cable Video and Standard Audio Setting Up and Using Your Computer Video and Digital Audio Setting Up and Using Your Computer Composite Video and Standard Audio Setting Up and Using Your Computer Composite Video and Digital Audio Nvidia Video Controller Enabling the Display Settings for a TelevisionATI Video Controller Using S/PDIF Digital AudioSetting Up and Using Your Computer Click the Dolby Headphone tab Click Enable Dolby Headphone Setting Up the Dolby HeadphonePower Protection Devices Setting Up the Docking Device to Connect to a NetworkUninterruptible Power Supply Devices Surge ProtectorsLine Conditioners Setting Up and Using Your Computer Setting Up and Using Your Computer If You Drop or Damage Your Computer Drivers Resolving Other Technical Problems If Your Computer Gets WetSolving Problems Finding SolutionsSolving Problems Power Problems Accessing HelpEnsuring Sufficient Power for Your Computer Docking Power Considerations Start-Up Error MessagesAC Power Loss While the Computer Is Docked Docking While the Computer Is RunningIf the display is blank Video and Display ProblemsIf the display is difficult to read If only part of the display is readableClick Appearance and Themes Sound and Speaker Problems If you have a problem with integrated speakersIf you have a problem with external speakers Printer Problems Modem and Internet Connection Problems Scanner Problems Close the Phone and Modems Options windowClick Phone and Modem Options Touch Pad or Mouse Problems Unexpected Characters External Keyboard ProblemsIf you cannot save a file to a floppy disk drive Drive ProblemsIf you cannot play a CD, CD-RW, or DVD If you hear an unfamiliar scraping or grinding sound If you cannot eject the CD, CD-RW, or DVD drive trayIf you have problems with a hard drive PC Card ProblemsUnder Error-checking, click Check Now Click Start If the CD-RW drive stops writingError Messages Network ProblemsClick the Change or Remove Program icon Click Control Panel Click Add or Remove ProgramsError messages appear General Program ProblemsProgram crashes Program stops respondingMail Problems Resolving Other Technical ProblemsIf Your Computer Gets Wet If You Drop or Damage Your Computer What Is a Driver? DriversIdentifying Drivers Reinstalling Drivers Using Windows XP Device Driver RollbackUsing the Drivers and Utilities CD Click Properties Manually Reinstalling Drivers for Windows XPResolving Software and Hardware Incompatibilities Click Performance and Maintenance and click SystemUsing Microsoft Windows XP System Restore Creating a Restore Point Using the System Restore WizardManually Creating the Restore Points Restoring the Computer to an Earlier Operating State Undoing the Last System Restore Reinstalling Microsoft Windows XPBefore You Reinstall Reinstalling Windows XPStarting Windows XP Setup Preparing to Boot From the Operating System CDSolving Problems 101 Completing the GUI SetupReinstalling Drivers and Software Completing the Operating System Setup102 Solving Problems Adding and Replacing Parts Replacing the Palm Rests 104 Adding and Replacing PartsAdding Memory 106 Adding and Replacing Parts Adding and Replacing Parts 107 Replacing the Hard Drive 108 Adding and Replacing PartsLift the hard drive cover until you feel a click Returning a Hard Drive to Dell 110 Adding and Replacing PartsP e n d i Specifications Ports and Connectors CommunicationsAppendix 113 Video Audio114 Appendix Display KeyboardAppendix 115 Touch Pad BatteryTrack Stick 116 AppendixAC Adapter PhysicalAppendix 117 118 Appendix EnvironmentalViewing the System Setup Screens System Setup OverviewSystem Setup Screens Appendix 119120 Appendix Commonly Used Options Changing the Boot SequenceChanging Printer Modes Dell Technical Support Policy U.S. OnlyChanging COM Ports Appendix 121Definition of Dell-Installed Software and Peripherals Definition of Third-Party Software and Peripherals122 Appendix Appendix 123 Returning Items for Warranty Repair or CreditAnguilla Contacting DellAntigua and Barbuda Argentina Buenos AiresAustria Vienna Website support.euro.dell.com Australia SydneyBahamas BarbadosBolivia BermudaBrazil British Virgin IslandsColombia China XiamenCosta Rica Czech Republic Prague Website support.euro.dell.comDominica Denmark Copenhagen Website support.euro.dell.comDominican Republic EcuadorHome and Small Business France Paris Montpellier Website support.euro.dell.comCorporate Germany Langen Website support.euro.dell.comIndia Hong KongIreland Cherrywood Website support.euro.dell.com 130 AppendixItaly Milan Website support.euro.dell.com JamaicaAppendix 131 Japan Kawasaki Website support.jp.dell.com Korea Seoul132 Appendix Luxembourg Website support.euro.dell.com Latin AmericaMacao Malaysia PenangMontserrat MexicoNetherlands Antilles Netherlands Amsterdam Website support.euro.dell.comPanama Norway Lysaker Website support.euro.dell.comPeru Poland Warsaw Website support.euro.dell.comSt. Kitts and Nevis Puerto RicoSt. Lucia St. Vincent and the GrenadinesSwitzerland Geneva Website support.euro.dell.com Sweden Upplands Vasby Website support.euro.dell.comTaiwan Appendix 137Thailand Dell.co.uk/lca/customerservicesTrinidad/Tobago Turks and Caicos IslandsA. Austin, Texas BusinessAppendix 139 Virgin Islands Regulatory NoticesVenezuela 140 AppendixAppendix 141 142 Appendix NOM Information Mexico OnlyAppendix 143 CE Mark NoticeAppendix What is covered by this limited warranty? Limited Warranty for the U.SWhat is not covered by this limited warranty? Limited Warranties and Return PolicyWhat do I do if I need warranty service? How long does this limited warranty last?What will Dell do? 146 AppendixWhat if I purchased a service contract? How will you fix my product?Appendix 147 Total Satisfaction Return Policy U.S. Only May I transfer the limited warranty?What do I do if I am not satisfied? 148 AppendixAppendix 149 Limited Warranty Terms for Canada150 Appendix Appendix 151 152 Appendix Total Satisfaction Return PolicyThird-Party Software and Peripherals Products Dell Software and PeripheralsDell-Branded Peripheral Products Return PolicyExclusions GuaranteeMaking a Claim Limitation and Statutory RightsAppendix 155 Appendix Index 157 D ex158 Index Index 159 160 Index Dell Information Development Dell Confidential

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