Diagnostics Main Menu).
NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen.
6.After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.
7.Close the Main Menu window to exit the Dell Diagnostics and restart the computer.
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities media (see Starting the Dell Diagnostics From the Drivers and Utilities Media).
Starting the Dell Diagnostics From the Drivers and Utilities Media
Before running the Dell Diagnostics, enter system setup to review your computer's configuration information, and ensure that the device you want to test is displayed in system setup and is active. For more information on using the system setup program, see the Dell™ Technology Guide on your computer or on the Dell Support website at support.dell.com.
1.Insert the Drivers and Utilities media into the optical drive.
2.Restart your computer.
3.When the DELL logo appears, press <F12> immediately.
NOTE: Keyboard failure may result when a key is held down for extended periods of time. To avoid possible keyboard failure, press and release <F12> in even intervals to open the Boot Device Menu.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your computer and try again.
4. When the boot device list appears, use the up- or down- arrow keys to highlight
NOTE: Using the
5.Press any key to confirm that you want to start from the CD/DVD.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your computer and try again.
6.Press 1 to Run the 32 Bit Dell Diagnostics.
7.At the Dell Diagnostics Menu, press 1 to select Dell
8.Press <Tab> to select Test System and press <Enter>.
NOTE: It is recommended that you select Test System to run a complete test on your computer. Selecting Test Memory initiates the extended memory test, which can take up to thirty minutes or more to complete. When the test completes, record the test results and then press any key to return to the previous menu.
9.At the Dell Diagnostics Main Menu,
NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen.
10.After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.
11.Close the Main Menu window to exit the Dell Diagnostics and restart the computer.
12.Remove the Drivers and Utilities media from the optical drive.
Dell Diagnostics Main Menu
After the Dell Diagnostics loads, the following menu appears:
Option | Function |
Test Memory Run the