Dell E6500 manual Error Messages, Tab Function

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Test System

Run system diagnostics

Exit

Exit the diagnostics

 

 

Press <Tab> to select the test you want to run and then press <Enter>.

NOTE: It is recommended that you select Test System to run a complete test on your computer. Selecting Test Memory initiates the extended memory test, which can take up to thirty minutes or more to complete. When the test completes, record the test results and then press any key to return to this menu.

After Test System is selected, the following menu appears:

Option

Function

 

 

Express Test

Performs a quick test of devices in the system. This typically can take 10 to 20 minutes.

 

NOTE: The Express Test requires no interaction on your part. Run Express Test first to increase the possibility of tracing a problem quickly.

 

 

Extended Test

Performs a thorough check of devices in the system. This typically can take 1 hour or more.

 

NOTE: The Extended Test periodically requires your input to answer specific questions.

 

 

Custom Test

Use to test a specific device or customize the tests to be run.

 

 

Symptom Tree

This option allows you to select tests based on a symptom of the problem you are having. This option lists the most common symptoms.

NOTE: It is recommended that you select Extended Test to perform a more thorough check of devices in the computer.

For any problem encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell Technical Support.

NOTE: When contacting Dell Technical Support, have your Service Tag ready. The Service Tag for your computer is located at the top of each test screen.

The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option:

Tab

Function

 

 

Results

Displays the results of the test and any error conditions encountered.

 

 

Errors

Displays error conditions encountered, error codes, and the problem description.

Help

Describes the test and any requirements for running the test.

 

 

Configuration

Displays the hardware configuration for the selected device.

 

The Dell Diagnostics obtains configuration information for all devices from System Setup, memory, and various internal tests, and displays the

 

information in the device list in the left pane of the screen.

 

The device list may not display the names of all components installed on your computer or all devices attached to your computer.

Parameters

Allows you to customize the test, if applicable, by changing the test settings.

 

 

Error Messages

Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at: www.dell.com/regulatory_compliance.

If the error message is not listed, see the documentation for the operating system or the program that was running when the message appeared.

A filename cannot contain any of the following characters: \ / : * ? " < >

Do not use these characters in filenames.

A required .DLL file was not found

The program that you are trying to open is missing an essential file. To remove and then reinstall the program:

Windows XP:

1.Click StartControl PanelAdd or Remove ProgramsPrograms and Features.

2.Select the program you want to remove.

3.Click Uninstall.

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Contents Page Removing the Base Assembly Base AssemblyRemoving the Bottom of the Base Assembly Replacing the Bottom of the Base AssemblyBack to Contents Recommended Tools What You Need to Know for Your SafetyBefore Working on Your Computer Replacing the Battery Removing the BatteryBack to Contents Flashing the Bios From the Hard Drive Flashing the BiosFlashing the Bios From a CD/DVD Removing the Card Cage Replacing the Card Cage Card CageRemoving the Card Cage Replacing the Card CageBack to Contents Replacing the Coin-Cell Battery Coin-Cell BatteryRemoving the Coin-Cell Battery Back to Contents Follow the instructions in Before Working on Your Computer Processor ModuleRemoving the Processor Module Replacing the Processor Module Discrete Graphics Thermal-Cooling Assembly Processor Thermal-Cooling AssemblyRemoving the Processor Thermal-Cooling Assembly Integrated Graphics Thermal-Cooling Assembly Replacing the Processor Thermal-Cooling AssemblyIntegrated Graphics Thermal-Cooling Assembly Remove the see Removing the Hinge Covers Daughter CardRemoving the I/O Daughter Card Replacing the I/O Daughter CardBack to Contents Display Removing the Display AssemblyRemoving the Display Bezel Replacing the Display AssemblyRemoving the Ccfl Display Panel Replacing the Display BezelRemoving the Display Panel Removing the LED Display Panel Replacing the Display PanelReplacing the LED Display Panel Replacing the Ccfl Display PanelRemoving the Display Inverter Removing the Display Panel BracketsReplacing the Display Panel Brackets Display InverterReplacing the Display Inverter Removing the Camera and Microphone AssemblyReplacing the Latch Hook Assembly Replacing the Camera and Microphone AssemblyRemoving the Latch Hook Assembly Replacing the Display Cover Removing the Display CoverBack to Contents Removing the Fan Replacing the Fan FanRemoving the Fan Replacing the FanRemoving an FCM Replacing an FCM Flash Cache ModulesRemoving an FCM Replacing an FCM Removing the Hard Drive Replacing the Hard Drive Hard DriveRemoving the Hard Drive Replacing the Hard Drive Removing the Hinge Covers Replacing the Hinge Covers Hinge CoversRemoving the Hinge Covers Replacing the Hinge CoversRemoving the Keyboard Replacing the Keyboard KeyboardRemoving the Keyboard Replacing the KeyboardBack to Contents Removing the LED Cover Replacing the LED Cover LED CoverRemoving the LED Cover Replacing the LED CoverRemoving the Dimm B Module MemoryRemoving a Memory Module Dimm a Replacing a Memory ModuleOperation of the Computer Removing the Modem Replacing the Modem ModemRemoving the Modem Replacing the ModemBack to Contents Removing the Optical Drive Replacing the Optical Drive Optical DriveRemoving the Optical Drive Replacing the Optical DrivePage Removing the Palm Rest Assembly Palm Rest AssemblyReplacing the Palm Rest Assembly Back to Contents Removing the Power Module Replacing the Power Module Power ModuleRemoving the Power Module Replace the palm rest see Replacing the Palm Rest Assembly Replacing the Power ModuleRemoving the Right-Speaker and Fingerprint Reader Cover Right-Speaker and Fingerprint Reader CoverReplacing the Right-Speaker and Fingerprint Reader Cover Remove the processor see Removing the Processor Module System Board AssemblyRemoving the System Board Assembly Replacing the System Board Assembly Replace the processor see Replacing the Processor Module Back to Contents Diagnostic Light Codes During Post TroubleshootingTroubleshooting Tools Diagnostic LightsStarting the Dell Diagnostics From Your Hard Drive Dell DiagnosticsWhen to Use the Dell Diagnostics Diagnostics Main Menu Dell Diagnostics Main MenuTab Function Error MessagesDrive Problems Solving ProblemsBattery Problems Hard drive problems Optical drive problemsProblems writing to an optical drive Lockups and Software Problems Ieee 1394 Device ProblemsProgram crashes repeatedly Computer does not start upComputer stops responding Program stops respondingSolid blue screen appears Memory ProblemsPower Problems Other software problemsNo sound from speakers Sound and Speaker ProblemsNo sound from headphones See Diagnostic LightsOnly part of the display is readable Dell Technical Update ServiceVideo and Display Problems Removing a WLAN/WiMax Card Replacing a WLAN/WiMax Card WLAN/WiMax CardsRemoving a WLAN/WiMax Card Replacing a WLAN/WiMax CardBack to Contents Removing a WPAN/UWB Card Replacing a WPAN/UWB Card WPAN/UWB CardsRemoving a WPAN/UWB Card Replacing a WPAN/UWB Card Removing a Wwan Card Replacing a Wwan Card Wwan CardRemoving a Wwan Card Replacing a Wwan CardBack to Contents
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