Citizen Systems CLP-6401 user manual Error indications and corrective actions

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4.1.2 Error indications and corrective actions

Indication

Description

Corrective actions

 

 

 

Battery

Battery dead

Automatically returned after displaying the error

 

 

for a certain time.

 

 

Change the lithium battery (CR2032).

 

 

Note: Contact our service personnel to replace

 

 

the battery.

 

 

If the battery runs down, the realtime clock will

 

 

stop and the contents of the memory switch will

 

 

be lost.

 

 

 

ColdHead

Low head temperature

Automatically returned after displaying the error

 

 

for a certain time.

 

 

Raise the temperature around the printer.

 

 

Print density becomes low and print quality

 

 

becomes inferior when the head temperature

 

 

is low.

 

 

 

Cold PCB

Low PCB temperature

Automatically returned after displaying the error

 

 

for a certain time.

 

 

Raise the temperature around the printer.

 

 

Print density becomes low and print quality

 

 

becomes inferior when the head temperature

 

 

is low.

 

 

 

Head Err

Abnormal head

Check the contents and clear with the Stop key.

 

resistance value

Replace the print head.

 

 

 

 

Print quality is affected at the section where the

 

 

head resistance value is abnormal.

 

 

 

OverFlow

Communication error

Check the contents and clear with the Stop key.

 

(receive buffer

Correct the communication control system or

 

overrun)

 

 

communication cable failure.

 

 

 

S/I Err

Communication error

Check the contents and clear with the Stop key.

 

(parity, framing)

Correct the communication parameter or

 

 

 

 

communication cable failure.

 

 

 

HostBusy

Communication error

Automatically returned if the computer receives

T.D.Full

(transmit buffer

data and the buffer becomes empty.

 

overflow)

 

 

 

 

Pause

Pause key pressed

Press the Pause key once again to resume

 

 

printing.

 

 

If the Stop key is pressed, the stored printing

 

 

contents will be lost and "on line" will turn on.

 

 

 

Pause

Pause command

Same as above.

 

reception

 

 

(communication

 

 

control)

 

 

 

 

4-4

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Contents CLP-6401 FCC Compliance Statement For American Users EMI Compliance Statement For Canadian Users Important Safety Instructions Page Safety Signs Page General Precautions Precautions When Installing the Printer Chapters in This Manual Chapter Control PanelTable of Contents Chapter Troubleshooting Xii Chapter Setup Confirmation of Carton Contents Part Names and Functions Front ViewInside View Page Side View Connection to Power Connection to a Computer Chapter Control Panel Control Panel LCD/LED Indications and Adjustment Controls Normal Operating ModePrinter Setup Mode Self-Test ModePage System Maintenance Mode Page Printer Default Values Preparation for Printing Specification of Label and Tag Kinds of PaperPrinting area Units for position and length Reference line and points Paper Setting Roll paper Ribbon Ribbon Setting Head Offset Adjustments Heating element Head Pressure Adjustments Ribbon Tension Adjustments Ribbon width Ribbon winding Ribbon feed Tension SectionAdjustable Sensor Exterior view and part namesHow to operate adjustable sensor Specification of paper for adjustable sensor Cleaning Troubleshooting Error Messages Error descriptions and indicationsCmnd Error indications and corrective actions Page Page Power Troubleshooting Paper Feed Troubleshooting Ribbon Feed Troubleshooting Print Troubleshooting Page Interface Troubleshooting Page Chapter Options Auto-Cutter Unit Peeler UnitPcmcia Memory Card Page Chapter Specifications Main Specifications ・ UCC/EANDescription LCD Description System configuration InterfaceSpecification of interface Serial interface3 RS-232C loopback test Fig. Loopback test4 RS-232C protocol Fig. Buffer in usePage Interface pin assignment Parallel interface pin assignment table Outline of Command System Without printExample of Connection to a Computer Turning Tear ON/OFF Tear-off when printingTear-Off Function Tear-off when feeding ・ Paper is fed to the cut positionCut position adjustments Tear-off and type of dataWhen fnnn command is executed while Tear is OFF Priority order