Citizen Systems CLP-6401 user manual Ribbon Feed Troubleshooting

Page 55

4.4 Ribbon Feed Troubleshooting

Problem		Cause and remedy

Ribbon doesn't	･	Print mode is set to	® Change to the thermal-transfer
wind.		direct-thermal printing.		printing.
	･	Wrong ribbon path.	®	Use correct path.
	･	Ribbon wind direction is	®	Set it properly.
		reversed.
	･	Ribbon wind tension is	®	Set it properly.
		not correct.

Ribbon wrinkles.	･	Tension of ribbon holder	®	Set it properly.
		and ribbon winder is not
		correct.
	･	Print density (heating	® Correct the parameter of the Hnn
		factor) is not correct.		command with the printing
				contents definition mode.
	･	Angle of ribbon guide bar	® Contact our service personnel to
		is not correct.		adjust the ribbon guide bar.
	･	Ribbon and paper are not	®	Contact our service personnel.
		proper.
	Note: If narrow paper is used, the ribbon may wrinkle. Decrease
	the right-side head pressure by turning the offset adjustment screw to
	prevent the ribbon from wrinkling.

4-9

Image 55

Contents CLP-6401 FCC Compliance Statement For American Users EMI Compliance Statement For Canadian Users Important Safety Instructions Page Safety Signs Page General Precautions Precautions When Installing the Printer Chapter Control Panel Chapters in This ManualTable of Contents Chapter Troubleshooting Xii Chapter Setup Confirmation of Carton Contents Front View Part Names and FunctionsInside View Page Side View Connection to Power Connection to a Computer Chapter Control Panel Control Panel Normal Operating Mode LCD/LED Indications and Adjustment ControlsSelf-Test Mode Printer Setup ModePage System Maintenance Mode Page Printer Default Values Preparation for Printing Kinds of Paper Specification of Label and TagPrinting area Units for position and length Reference line and points Paper Setting Roll paper Ribbon Ribbon Setting Head Offset Adjustments Heating element Head Pressure Adjustments Ribbon width Ribbon winding Ribbon feed Tension Section Ribbon Tension AdjustmentsExterior view and part names Adjustable SensorHow to operate adjustable sensor Specification of paper for adjustable sensor Cleaning Troubleshooting Error descriptions and indications Error MessagesCmnd Error indications and corrective actions Page Page Power Troubleshooting Paper Feed Troubleshooting Ribbon Feed Troubleshooting Print Troubleshooting Page Interface Troubleshooting Page Chapter Options Peeler Unit Auto-Cutter UnitPcmcia Memory Card Page Chapter Specifications ･ UCC/EAN Main SpecificationsDescription LCD Description Interface System configurationSerial interface Specification of interfaceFig. Loopback test 3 RS-232C loopback testFig. Buffer in use 4 RS-232C protocolPage Interface pin assignment Parallel interface pin assignment table Without print Outline of Command SystemExample of Connection to a Computer Tear-Off Function Tear-off when printingTurning Tear ON/OFF ･ Paper is fed to the cut position Tear-off when feedingTear-off and type of data Cut position adjustmentsPriority order When fnnn command is executed while Tear is OFF

CLP-6401 specifications

The Citizen Systems CLP-6401 is a versatile and high-performance label printer designed for a wide range of industrial and commercial applications. Renowned for its reliability and efficiency, this printer is particularly well-suited for use in manufacturing, logistics, and retail environments where durable labels are essential.

One of the standout features of the CLP-6401 is its high-resolution printing capability. With a native resolution of 203 dpi, it ensures that text, barcodes, and graphics are produced with sharp clarity and detail. This is critical for applications where barcode readability is paramount, such as in inventory management and shipping.

The CLP-6401 utilizes thermal transfer and direct thermal printing technologies, which offer flexibility in label material choices. This dual-mode capability allows users to select the most appropriate media for their specific needs, whether it involves thermal transfer labels that provide long-lasting durability or direct thermal labels suitable for short-term use. The printer supports a wide range of label sizes, which can be customized according to the application requirements.

Another notable characteristic of the CLP-6401 is its robust construction. Designed for harsh industrial environments, this printer is built to withstand the rigors of daily use. Its compact design ensures that it can fit into tight spaces while still delivering reliable performance.

Connectivity is another important aspect of the CLP-6401. It features multiple interfaces, including USB, Ethernet, and optional Bluetooth, ensuring that it can easily integrate into existing workflows. This adaptability allows businesses to streamline their operations and manage their labeling processes more efficiently.

The CLP-6401 is also equipped with advanced software tools to enhance usability. Citizen Systems provides a range of utilities and drivers that support various operating systems, making it easy to configure and manage print jobs. Additionally, the printer's LCD display allows for straightforward monitoring of printing status and maintenance alerts, ensuring that users are always informed about the printer’s performance.

In summary, the Citizen Systems CLP-6401 is a powerful label printer that combines high-quality printing, robust design, and flexible connectivity options. With its ability to produce durable labels efficiently, it stands out as an essential tool for industries looking to optimize their labeling processes. Whether it's for parcel shipment, product labeling, or inventory control, the CLP-6401 is a reliable choice for today’s demanding applications.