Citizen Systems CLP-6401 user manual Error Messages, Error descriptions and indications

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4.1 Error Messages

When there is a problem with the printer:

-A buzzer sounds

-The error indicator lights up

-An error message is displayed on the LCD screen Error descriptions and corrective actions are shown below.

4.1.1Error descriptions and indications

 

Description

Indication

LED

Buzzer

 

 

 

 

Battery dead (for clock and backup RAM)

Battery

Lights

Sounds long

 

 

 

 

Low head temperature

ColdHead

Lights

Sounds long

 

 

 

 

Low PCB temperature

Cold PCB

Lights

Sounds long

 

 

 

 

Abnormal head resistance value

 

Lights

Sounds long

Error contents and head information

Head Err

 

 

repeatedly displayed

 

 

 

Rank:

Rank of head resistance value

Rank ***

 

 

Average:

Average of resistance values

Ave.***

 

 

 

(A/D reading value decimal

 

 

 

 

system)

 

 

 

Maximum:

Max. value of resistance

Max.***

 

 

Minimum:

Min. value of resistance

Min.***

 

 

 

 

 

 

Communication error (receive buffer overrun)

OverFlow

Lights

Sounds long

 

 

 

 

Communication error (parity, framing)

S/I Err

Lights

Sounds long

 

 

 

 

Communication error (transmit buffer overflow)

HostBusy

Blinks

Sounds short

 

 

T.D.Full

 

3 times

Pause key pressed

Pause

- -

- -

 

 

 

 

Pause command reception (remote control)

Pause

- -

- -

 

 

 

 

 

Head overheat

 

OverHeat

Blinks

Sounds short

 

 

Cooling

 

3 times

Stop key pressed

Stop

- -

Sounds short

 

 

 

 

3 times

Stop command reception (remote control)

Cancel

- -

- -

 

 

 

 

Mechanism head open

HeadOpen

Lights

Sounds short

 

 

 

 

3 times

Paper end (no paper left)

PaperEnd

Lights

Sounds short

 

 

 

 

3 times

4-2

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Contents CLP-6401 FCC Compliance Statement For American Users EMI Compliance Statement For Canadian Users Important Safety Instructions Page Safety Signs Page General Precautions Precautions When Installing the Printer Chapters in This Manual Chapter Control PanelTable of Contents Chapter Troubleshooting Xii Chapter Setup Confirmation of Carton Contents Part Names and Functions Front ViewInside View Page Side View Connection to Power Connection to a Computer Chapter Control Panel Control Panel LCD/LED Indications and Adjustment Controls Normal Operating ModePrinter Setup Mode Self-Test ModePage System Maintenance Mode Page Printer Default Values Preparation for Printing Specification of Label and Tag Kinds of PaperPrinting area Units for position and length Reference line and points Paper Setting Roll paper Ribbon Ribbon Setting Head Offset Adjustments Heating element Head Pressure Adjustments Ribbon Tension Adjustments Ribbon width Ribbon winding Ribbon feed Tension SectionAdjustable Sensor Exterior view and part namesHow to operate adjustable sensor Specification of paper for adjustable sensor Cleaning Troubleshooting Error Messages Error descriptions and indicationsCmnd Error indications and corrective actions Page Page Power Troubleshooting Paper Feed Troubleshooting Ribbon Feed Troubleshooting Print Troubleshooting Page Interface Troubleshooting Page Chapter Options Auto-Cutter Unit Peeler UnitPcmcia Memory Card Page Chapter Specifications Main Specifications ・ UCC/EANDescription LCD Description System configuration InterfaceSpecification of interface Serial interface3 RS-232C loopback test Fig. Loopback test4 RS-232C protocol Fig. Buffer in usePage Interface pin assignment Parallel interface pin assignment table Outline of Command System Without printExample of Connection to a Computer Tear-off when printing Tear-Off FunctionTurning Tear ON/OFF Tear-off when feeding ・ Paper is fed to the cut positionCut position adjustments Tear-off and type of dataWhen fnnn command is executed while Tear is OFF Priority order

CLP-6401 specifications

The Citizen Systems CLP-6401 is a versatile and high-performance label printer designed for a wide range of industrial and commercial applications. Renowned for its reliability and efficiency, this printer is particularly well-suited for use in manufacturing, logistics, and retail environments where durable labels are essential.

One of the standout features of the CLP-6401 is its high-resolution printing capability. With a native resolution of 203 dpi, it ensures that text, barcodes, and graphics are produced with sharp clarity and detail. This is critical for applications where barcode readability is paramount, such as in inventory management and shipping.

The CLP-6401 utilizes thermal transfer and direct thermal printing technologies, which offer flexibility in label material choices. This dual-mode capability allows users to select the most appropriate media for their specific needs, whether it involves thermal transfer labels that provide long-lasting durability or direct thermal labels suitable for short-term use. The printer supports a wide range of label sizes, which can be customized according to the application requirements.

Another notable characteristic of the CLP-6401 is its robust construction. Designed for harsh industrial environments, this printer is built to withstand the rigors of daily use. Its compact design ensures that it can fit into tight spaces while still delivering reliable performance.

Connectivity is another important aspect of the CLP-6401. It features multiple interfaces, including USB, Ethernet, and optional Bluetooth, ensuring that it can easily integrate into existing workflows. This adaptability allows businesses to streamline their operations and manage their labeling processes more efficiently.

The CLP-6401 is also equipped with advanced software tools to enhance usability. Citizen Systems provides a range of utilities and drivers that support various operating systems, making it easy to configure and manage print jobs. Additionally, the printer's LCD display allows for straightforward monitoring of printing status and maintenance alerts, ensuring that users are always informed about the printer’s performance.

In summary, the Citizen Systems CLP-6401 is a powerful label printer that combines high-quality printing, robust design, and flexible connectivity options. With its ability to produce durable labels efficiently, it stands out as an essential tool for industries looking to optimize their labeling processes. Whether it's for parcel shipment, product labeling, or inventory control, the CLP-6401 is a reliable choice for today’s demanding applications.