Citizen Systems CLP-6401 user manual Paper Feed Troubleshooting

Page 54

4.3 Paper Feed Troubleshooting

Problem

 

Cause and remedy

 

 

 

 

 

Paper doesn't

Wrong paper path.

®

Use correct path.

feed.

Mechanism head is open.

® Close the mechanism head.

 

 

 

 

 

 

Paper skew.

Paper end is not in

®

Slightly push the paper guide

 

 

contact with the paper

 

against the paper end.

 

 

guide.

 

 

 

Roll guide is not in

®

Slightly push the roll guide

 

 

contact with the roll

 

against the roll paper.

 

 

paper.

 

 

 

Head pressure is not

® Adjust it with the offset adjustment

 

 

correct.

 

screw according to the paper

 

 

 

 

width.

 

 

 

 

Paper doesn't

Setting mode is not

® Check whether the setting mode

align with the print

 

correct.

 

is for paper gap or black line

position.

 

 

 

sensor and if it is not, change it as

 

 

 

 

necessary.

 

Paper gap (black line)

® Adjust the voltage of the paper

 

 

sensor adjustment failure.

 

gap and black line sensor from

 

 

 

 

the voltage setting in the system

 

 

 

 

maintenance mode.

 

Transfer data is abnormal.

® If the contents of the transfer data

 

 

 

 

are incorrect, set them properly

 

 

 

 

again.

 

 

 

 

 

4-8

Image 54
Contents CLP-6401 FCC Compliance Statement For American Users EMI Compliance Statement For Canadian Users Important Safety Instructions Page Safety Signs Page General Precautions Precautions When Installing the Printer Chapters in This Manual Chapter Control PanelTable of Contents Chapter Troubleshooting Xii Chapter Setup Confirmation of Carton Contents Part Names and Functions Front ViewInside View Page Side View Connection to Power Connection to a Computer Chapter Control Panel Control Panel LCD/LED Indications and Adjustment Controls Normal Operating ModePrinter Setup Mode Self-Test ModePage System Maintenance Mode Page Printer Default Values Preparation for Printing Specification of Label and Tag Kinds of PaperPrinting area Units for position and length Reference line and points Paper Setting Roll paper Ribbon Ribbon Setting Head Offset Adjustments Heating element Head Pressure Adjustments Ribbon Tension Adjustments Ribbon width Ribbon winding Ribbon feed Tension SectionAdjustable Sensor Exterior view and part namesHow to operate adjustable sensor Specification of paper for adjustable sensor Cleaning Troubleshooting Error Messages Error descriptions and indicationsCmnd Error indications and corrective actions Page Page Power Troubleshooting Paper Feed Troubleshooting Ribbon Feed Troubleshooting Print Troubleshooting Page Interface Troubleshooting Page Chapter Options Auto-Cutter Unit Peeler UnitPcmcia Memory Card Page Chapter Specifications Main Specifications ・ UCC/EANDescription LCD Description System configuration InterfaceSpecification of interface Serial interface3 RS-232C loopback test Fig. Loopback test4 RS-232C protocol Fig. Buffer in usePage Interface pin assignment Parallel interface pin assignment table Outline of Command System Without printExample of Connection to a Computer Tear-off when printing Tear-Off FunctionTurning Tear ON/OFF Tear-off when feeding ・ Paper is fed to the cut positionCut position adjustments Tear-off and type of dataWhen fnnn command is executed while Tear is OFF Priority order