AMCC 9550SX-8LP Sales and ordering information, Feedback on this manual

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Appendix: Technical Support

For support, troubleshooting tips, frequently asked questions, software releases, and compatibility information related to 3ware RAID controllers, refer to:

„3ware support page at: http://www.3ware.com/support/

„3ware knowledgebase: http://www.3ware.com/KB/kb.asp

„3ware software downloads: http://www.3ware.com/support/download.asp

„3ware documentation: fhttp://www.3ware.com/support/userdocs.asp

„3ware Compatibility Lists: http://www.3ware.com/support/sys_compatibility.asp

For specific answers to questions or to give feedback about the product, visit our Web site at http://www.3ware.com/support and use our convenient e-mail form. AMCC also offers toll-free 1 (800) 840-6055 or 1 (408) 542-8800 direct phone support during normal business hours.

Sales and ordering information

For sales information, send an electronic mail message to 3wareSales@amcc.com.

Feedback on this manual

Your feedback is welcome. If anything in the guide seems unclear please let us know by using the email form at http:// www.3ware.com/support.

www.3ware.com

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Contents 3ware Copyright TrademarksDisclaimer Table of Contents Appendix Technical Support Before You Begin Contents of PackageOther Documentation Installation ConsiderationsWhether to Use the LED Status Connector Safety Factors Personal SafetyWhat You Need Tools and Equipment Protecting Equipment and Data 9550SX RAID Controller Cards 9550SX 8-Port with Standard Sata Connectors9550SX 12-Port with Standard Sata Connectors 9550SX 4-Port with Standard Sata Connectors9550SX 16-Port with Multilane Internal Sata Connectors 9550SX 12-Port with Multilane Internal Sata ConnectorsTo connect Sata cables to the controller Installing a Serial ATA RAID ControllerSata Cables Being Inserted Into Port To install the controller in the computerInserting Controller Into PCI Slot To connect the Sata cables to the drives Sata Cable Connecting to DriveMultilane Serial ATA Cable InfiniBand 4x, SFF-8470 9550SX-12MIMultilane Cable Serial ATA SFF-8087 9550SX-16MLPage To install the drives LED connector details Connecting Drive Activity LED IndicatorsPort 3ware 9550SX-12 Serial ATA RAID Controller Additional Details About the LED Status Connectors LED Indicator Pin Positions Check Installation and Close the Case Configure your RAID ArraysFinishing Up Installing an Amcc 3ware 9550SX RAID Controller Installing the Battery Backup Unit Tools and equipment required Installation OverviewPoints of connection on the half-height controller Removing the head from the plastic post Installation InstructionsPress down gently until the BBU is seated If you have a 4-port or 8-port 9550SX If you have a 12-port or 16-port 9550SX Shows the BBU fully installed on 3ware controllers BBU installed on controllers Replacing the Battery Removing the battery module Removing the power cable from the BBU module Feedback on this manual Sales and ordering informationAppendix Technical Support