DFI 40800950 manual Troubleshooting Checklist, Monitor/Display

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CTroubleshooting

Appendix C -Troubleshooting

C.1 Troubleshooting Checklist

This chapter of the manual is designed to help you with problems that you may encounter with your personal computer. To efficiently troubleshoot your system, treat each problem individually. This is to ensure an accurate diagnosis of the problem in case a problem has multiple causes.

Some of the most common things to check when you encounter problems while using your system are listed below.

1.The power switch of each peripheral device is turned on.

2.All cables and power cords are tightly connected.

3.The electrical outlet to which your peripheral devices are connected is working. Test the outlet by plugging in a lamp or other electrical device.

4.The monitor is turned on.

5.The display’s brightness and contrast controls are adjusted properly.

6.All add-in boards in the expansion slots are seated securely.

7.Any add-in board you have installed is designed for your system and is set up correctly.

Monitor/Display

If the display screen remains dark after the system is turned on:

1.Make sure that the monitor’s power switch is on.

2.Check that one end of the monitor’s power cord is properly attached to the monitor and the other end is plugged into a working AC outlet. If necessary, try another outlet.

3.Check that the video input cable is properly attached to the monitor and the system’s display adapter.

4.Adjust the brightness of the display by turning the monitor’s brightness control knob.

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Contents PC64 40800950All Rights Reserved CopyrightTrademarks FCC and DOC Statement on Class B Table of Contents Appendix a Using the Suspend to RAM Function Appendix B System Error MessagesAppendix C Troubleshooting Supported SoftwaresIntroduction Features and SpecificationsFeatures Expansion Slots Onboard PCI Audio Features Aureal AU8810ATX Double Deck Ports PC 99 color-coded connectors Connectors PCI Bus Master IDE ControllerIrDA Interface USB PortsSystem Health Monitor Functions IntelligenceDesktop Management Interface DMI Automatic CPU/Chassis Fan OffDual Function Power Button RTC Timer to Power-on the SystemWake-On-Ring Wake-On-LAN ReadySupports hardware Y2K function AC Power Failure RecoveryYear 2000 Compliant Package Checklist Virus ProtectionHardware Installation System Board LayoutSystem Memory Important Installation Instructions Determining the Maximum System Memory SizeHardware Installation Installing the Rimmtm Module Processor Installation Installing the ProcessorRemoving the Processor Slide Slit URM’s tabSlide Tab Jumper Settings for Clearing Cmos Data Wake-On-Keyboard/Wake-On-Mouse Jumper JP1 Jumper Settings for Wake-On-Keyboard/ Wake-On-MouseType Y and press Enter System’s Beep Message Output Select Jumper JP8 On DisableDefault 2 PS/2 Mouse and PS/2 Keyboard Ports Ports and ConnectorsSerial Ports Hardware Installation Parallel Port Floppy Disk Drive ConnectorIDE Disk Drive Connector Connecting the Floppy Disk Drive CableConnecting the IDE Disk Drive Cable Cable aligned with pin 1 of the drive edge connectorsAdding a Second IDE Disk Drive Universal Serial Bus PortsHardware Installation IrDA Connector GroundPin Function Ground On/Off Sense Hardware Installation CPU Fan ConnectorChassis Fan Connector Hardware Installation Second Chassis Fan Connector Thermal Sensor ConnectorHardware Installation Game/MIDI Port Audio JacksLine-out Jack J8 Lime Line-in Jack J12 Light BlueHardware Installation Internal Audio Connectors Video-In, AUX-In and CD-InPin Function Left audio channel Ground Modem-out from modem Ground Modem-in to modemHardware Installation Wake-On-LAN Connector Hardware Installation Wake-On-Ring Connector Ground RI#Hardware Installation Chassis Open Connector Ground Chassis signal +5VHardware Installation RIMM/PCI Standby Power LED Rimm Standby Power LEDPCI Standby Power LED 3VSB Standby for PCI jumper JP7+12V +5V Hardware Installation Power ConnectorGround +5V Hardware Installation Front Panel LEDs and Switches HD-LED Award Bios Setup Utility Standard Cmos FeaturesWhen you press Del, the main menu screen will appear Basic Input/Output SystemIDE HDD Auto Detection DateTime Access Mode IDE Primary/Secondary Master/SlaveCapacity Drive a and Drive BHalt On Base MemoryExtended Memory Total MemoryAward Bios Setup Utility Advanced Bios Features Virus WarningQuick Power On Self Test CPU L1 Cache and CPU L2 CacheCPU L2 Cache ECC Checking Processor Serial NumberBoot Up Floppy Seek Boot Up NumLock StatusTypematic Rate Setting Typematic Delay MsecHDD S.M.A.R.T. Capability Security OptionOS Select for Dram 64MB Rimm Module Used Award Bios Setup Utility Advanced Chipset FeaturesDram Data Integrity Mode System Bios Cacheable Video Bios CacheableDelayed Transaction Video RAM CacheableIDE Primary Master/Slave PIO and IDE Secondary Master/Slave Award Bios Setup Utility Integrated PeripheralsOn-Chip Primary PCI IDE and On-Chip Secondary PCI IDE IDE HDD Block Mode USB ControllerUSB Keyboard Support Init Display FirstKeyboard/Mouse Power On UART2 Mode Select Onboard FDC ControllerOnboard Serial Port 1 and Onboard Serial Port RxD, TxD ActiveIR Transmission Delay Parallel Port ModeEPP Mode Select ECP Mode Use DMAAcpi Suspend Type Power Management SetupAcpi Function Power Management Suspend ModeHDD Power Down Video Off MethodSoft-Off by PWR-BTTN Resume on PCI EventResume On Ring Resume On LANTime hhmmss Alarm Resume On AlarmDate of Month Alarm Resources Controlled By Award Bios Setup Utility 6 PnP/PCI ConfigurationsReset Configuration Data Specification IRQ ResourcesPCI/VGA Palette Snoop PCI IRQ Assignment+1.5V, +3.3V, +5V, +12V, -12V, Vbat V and 5VSB Award Bios Setup Utility System Health MonitorThis field shows the voltage of the processor CPU Host/PCI Clock Award Bios Setup Utility CPU Frequency ControlCPU Clock Ratio Spread Spectrum Load Fail-Safe DefaultsMethod Award Bios Setup Utility Load Optimized Defaults Set Supervisor PasswordExit Without Saving Award Bios Setup Utility Set User PasswordSave & Exit Setup Running the DMI Utility Desktop Management Interface DMISupported Softwares Supported Softwares Using the DMI Utility Edit DMISave DMI File Supported Softwares Add DMILoad DMI File Intel 820 INF Update Utility for Windows 95/98 Hardware Doctor UtilitySoftware License Agreement screen will appear. Click Yes IDE, USB and Firmware Hub Patch Utility for IntelSound Driver Aureal Vortex Player for Windows 95/98 Microsoft DirectX 6.1 for Windows 95/98 Drivers and Utilities Installation NotesIntel Ultra ATA Storage Device for Windows 98/NT Supported Softwares Using the Suspend to RAM Function Using the Suspend to RAM FunctionUsing the Suspend to RAM Function Using the Suspend to RAM Function Using the Suspend to RAM Function Error Messages System Error MessageCmos battery is no longer functional. It should be replaced Post BeepKeyboard error or no keyboard present Bios ROM checksum error System haltedFloppy Disks fail Hard Disks failMonitor/Display Troubleshooting ChecklistTroubleshooting Power Supply Floppy DriveTroubleshooting Hard Drive Hard disk failureSystem Board Troubleshooting Serial PortKeyboard