Hand Held Products Dolphin 7450 Technical Assistance, Assistance Online, North America/Canada

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Technical Assistance

If you have a question or problem with your unit, you can obtain technical assistance from HHP’s Technical Support department.

North America/Canada:

Telephone:	(800)	782-4263, Option 4 (8 a.m. to 6 p.m. EST)
Fax number:	(315)	685-4960
E-mail:	support@HHP.com

Europe, Middle East, and Africa:

Telephone

European Ofc: +31 (0) 40 29 01 600

U.K. Ofc: +44 1925 240055

E-mail: euro_support@HHP.com

Asia:
Telephone:	+852-2511-3050
E-mail:	asia_support@HHP.com
Latin America:
Telephone:	(239) 263-7600
E-mail:	la_support@HHP.com

Assistance Online

You can also access technical assistance online at: www.hhp.com.

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Contents Dolphin 7400/7450 Hand Held Computer Trademarks PatentsDisclaimer Table of Contents Using the Dolphin 7400/7450 Dolphin QuadCharger 11-2 Introduction Additional FeaturesBatch Terminals Required Safety LabelsIf Your Dolphin 7400/7450 has a Radio Dolphin 7400/7450 RF Terminal with Cisco FCC Compliance Dolphin 7400/7450 Batch TerminalCanadian Compliance Parameter Specification Regulatory and Safety Agency ApprovalsTTE Dolphin 7400/7450 RF Cisco 352 R&TTE Compliance StatementBatteries Care and Cleaning of the DolphinMicrowaves Page Getting Started Accessories for the Dolphin 7400/7450Dolphin 7400 Models and Options Laser Engine Options and Symbologies Supported Bar Code Symbologies SupportedUsing Dolphin 7400/7450 for the First Time Unpack the Carton and Check Its ContentsRemoving the Battery Pack Charging the Main Battery and Backup BatteryInstalling the Battery Pack Turning the Dolphin On And Off For the First TimeDo not Press ANY Keys While the Terminal is Booting UP Waking the Dolphin From Sleep ModeStylus Properties Screen Setting the Date/Time Installing DetectoidPC Setting Up Communications with DetectoidUsing DetectoidPC and DetectoidCE Page DetectoidCE Verifying that Dolphin 7400/7450 is Working Properly Configuring the ModemTouchscreen-equipped terminals Resetting the Dolphin Warm Boot Resetting the Dolphin Cold BootTerminals without touchscreens Page Dolphin 7400/7450 Overview System FeaturesLEDs Front Panel FeaturesVGA Display ON/SCAN Key Audio SignalsCursor Keys KeyboardDolphin Back Panel FeaturesImage Engine Battery Charging Contacts Battery WellLaser Engine Hand StrapBumpers Communication Managing Battery Power PowerUsing the Power Control Panel Setting Critical and Low Battery PointsCriticalBatt=dworda LowBatt=dword19Servicing the Battery Pack Charging the Battery PackUsing the Battery Conditioning Utility Storing BatteriesUsing the Image Reader Using the Dolphin 7400/7450Entering Data Via the Touch ScreenReading a Bar code Linear bar code 2D Matrix symbolOmni-Directional Scanning Options Capturing ImagesSoftware Communication Programs Communication MediaKeyboards Using the Special KeysTo Use This Cursor Key Press Description Using the Cursor KeysOther Special Keys Using the Modifier KeysKey Combinations Navigating the KeyboardUsing the Modem Dolphin 7400/7450 RF Terminal Client Utilities for the Cisco Dsss 802.11b Radio Configuring The Dolphin 7400/7450 RF TerminalConfiguring the Cisco Dsss Wlan Radio To Configure the Radio Card Customizing the ActiveSync Remote Icon Host ConnectivityPage Dolphin Charging/Communication Cradles Power ConditioningHub of the System Ir/IrDA Optical CommunicationsGreen LED Data is being sent from the Dolphin HomeBase HomeBase/IntelliBase/USB HomeBaseOrange LED IntelliBase+ AUX Battery LED Description Orange LEDGreen LED Comm LED Description Red LEDHomeBase/IntelliBase Back PanelIntelliBase+ Bottom Panel of HomeBase/IntelliBase/IntelliBase+ USB HomeBasePowering the Dolphin Terminal Charging Additional Battery Packs in the IntelliBase+ Setting Up For CommunicationsInstalling The Charging/Communication Cradle Deep-Cycling BatteriesIBM AT DB9 IBM XT Select StartSettingsControl PanelCommunications Properties Configuring the Dolphin Terminal for CommunicationsPage Setting Up For Communications With The USB HomeBase Page Communicating with the Dolphin Terminal Desk Mounting Mounting the HomeBase/IntelliBase/USB HomeBaseWall Mounting Page Dolphin QuadCharger Parts and Function Dolphin QuadChargerTop Panel Supplying Power To The QuadCharger Setting Up The QuadChargerInserting and Removing Battery Packs Charging Batteries In The QuadChargerStatus LED DescriptionProblem Issue TroubleshootingDolphin Mobile Charging/Communication Cradles Front Panel Mobile IntelliBase and Mobile Base Parts and FunctionsDolphin Mobile IntelliBase/Mobile Base Mounting Bracket Power Supply RS-232 Connector Locking Lever RS-232 Charging a Dolphin Terminal Bottom Panel of Mobile IntelliBase/Mobile BaseMounting the Mobile IntelliBase Spring Arm Assembly Installing The Dolphin Mobile IntelliBaseInstalling The Dolphin Mobile Base Setting the Baud Rate Select StartSettingsControl PanelCommunication Settings Configuring the Dolphin TerminalDeveloping Applications Page Limited Warranty Warranty, Support and ServiceHow Problems Should Be Handled Return Information How To Extend Your WarrantyLocations Assistance Online Technical AssistanceNorth America/Canada Europe, Middle East, and AfricaPage Windows Keyboard Shortcuts Appendix aPress Key Alpha/Numeric Keyboard Using the Modifier KeysKey Combination Function/Special Character Red key + T Red key + U Red key + W Red key + Y Key Numeric/Alpha Key/Key Combinations Function/Special Characters ALT + 3 + Key Full Alpha NumericF12 Red key + P F16 Red key + Q F17 Hold the ALT key down as you type in the numbers HHP, Inc