Monarch 9494 manual Troubleshooting

Page 39

		Chapter 5. Troubleshooting


	Problem	Solution


	Printer does not print.	Make sure the power cord is connected to the
		printer and plugged into a live outlet.

		Make sure the printer is not paused.

		Make sure the correct commands have been
		downloaded.

		Make sure the supplies are loaded correctly.

		Make sure the communications cable is
		connected.

	Printer does not feed.	Reload the supplies.

		Verify that the ribbon is not out and that a
		label is not jammed in the label path.

	Slow or sluggish	Make sure the supplies are loaded correctly.
	feeding.
	feeding.	Check for adhesive build-up in the feed path
		Check for adhesive build-up in the feed path
		and on the peel blade.

	Label Jam.	Remove jammed labels.

		Clean the printer.

	No LED.	Make sure the power is on.

		Make sure the power supply is connected to
		the printer and plugged into a live outlet.

5-5

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Contents Operators Handbook Canadian D.O.C. Warning Audience PrefaceTerms to Know Continuous modeTable of Contents Specifications and Accessories Label Sizes Cable Pin Outs Chapter Power SupplyConnecting the Power Cord Installation Connecting the Communications Cable Communication Values Page Loading Ribbon and Supplies Pull the label guide forward and down as shown Loading Ribbon Reloading a Ribbon Cassette Loading Ribbon and Supplies Loading Supplies Loading for Peel Mode Operators Handbook Label Guide LED Loading for Non-Peel Mode Operators Handbook Label Guide Upper Opening Rear View Close the printer Printing Printing in On-Demand ModeCanceling a Print Job Printing in Continuous ModeInterrupting a Print Job Operators Handbook Care and Maintenance Clearing Label Jams Cleaning Let the printer dry and reload your supplies Printing a Test Label TroubleshootingOperators Handbook LED Indicator Problem Solution Problems and SolutionsTroubleshooting Operators Handbook Specifications Specifications and AccessoriesLabel Sizes AccessoriesCable Pin Outs Operators Handbook Page Printedin U.S.A