Pertech A470e manual Preface, Where to Get Additional information

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A470e Users Guide

Preface

This manual has been written to help you install, operate and maintain your new Pertech A470e Printer. Feel free to contact us if you need further assistance after reading this manual. Please see the Troubleshooting Printer Problems section of this manual and determine the complete part number of your printer prior to calling. Pertech provides technical support Monday through Friday from 8:00 AM to 5:00 PM MST at 307-856-4821.

Every effort has been made to insure the information in this manual is complete and accurate. Feel free to contact us with any comments concerning this manual. Pertech assumes no responsibility for errors.

Where to Get Additional information

The following publications contain more information about the A470e printer. Contact your Pertech sales representative to obtain additional copies of this Owners Manual or any of the publications listed below.

Title

Part Number

A470e Transaction Printer: Setup Guide

220291

A470e Transaction Printer: Users Guide

220292

A470e Transaction Printer: Parts Identification Manual

220293

A470e Transaction Printer: Programming Manuals:

 

Native A470

220282

Advanced Command Language

220283

DO214

220284

ZC2979

220285

ZC5979

220286

Pertech® 2006

vii

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Contents 220292A-03 3/06 Users GuideA470e Users Guide Pertech Pertech Iii Important Information to the User Contents Communication Trouble Shooting Printer ProblemsAppendix a Specifications Index WarrantyPreface Where to Get Additional informationAbout the Printer Model specific features Features and OptionsCables Ordering Paper and SuppliesPaper RibbonsOperating the Printer Using the Controls487X Paper Loading Instructions Paper Loading481X Paper Loading Instructions Ribbon Interlock Tab Ribbon Cartridge ReplacementValidation Adjustable Features Air Gap AdjustmentCCW Document Stop AdjustmentLow Paper Sensor Adjustment Maintaining The Printer Configuration Report Print Tests and Setup ModeSET-UP Instructions Printer configuration options Configuration ModePrinter Control Language Font RS232 Serial when usedHardware Extended Self TestDB9 Male Serial ConnectorCommunication Pin Mini-DinPrinter Computer RS232 Serial InterfaceSerial Interface Pinout Flow ControlUSB Interface Cable PinOut USB InterfaceA470 Command Language Cash Drawer Commands Advanced Command Language Cash Drawer CommandCash Drawer Printer View End Female Power SupplyGnd 24 Vdc Trouble Shooting General Issues Trouble Shooting Printer ProblemsLow Paper Sensor Adjustment Margin Sensor Motor Sensor Form In SensorFault Mode Trouble Shooting Other IssuesService Getting Service and Technical SupportTechnical Support Environment Appendix a SpecificationsMedia OperatingHardware ElectricalIndex A470e Users Guide College View Drive Riverton, Wyoming Warranty