A470e Users Guide
Getting Service and Technical Support
Service
You can rely on Pertech for fast turnaround, flexibility, and a highly trained and dedicated staff to return your equipment back in first class working order. As part of Pertech, we are very familiar with all Pertech printers. This affiliation gives us the technical and production capabilities, as well as the financial resources and materials access, to provide product quality unequaled in the industry
Maintenance Agreement
To keep your Pertech Product in top working order, we recommend the Pertech Maintenance Agreement program. This service provides cleaning and upgrading for most of the printer products we manufacture and service. Once per year, or whenever necessary, we give your units the once over for routine maintenance, cleaning and applicable upgrades. The units are disassembled, print heads cleaned, firmware upgraded, necessary parts replaced, and then returned to you for another year of flawless use. Contact your Pertech Representative for details on this and other available service and extended warranty programs.
Technical Support
Pertech provides Technical Support for this product by calling
The Model Number, Revision, Date, and Serial Number can be located on the Label attached on the inside of the printer behind the paper roll. Please have this information available when you contact Pertech.
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