Magma EBU, EB7R-x8, EB7-x8 user manual My Computer Hangs During Power Up

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My Computer Hangs During Power Up

M A G M A

My Computer Hangs During Power Up

If your computer “hangs” while being turned on and you can’t even start, follow the following steps to try to fix this problem:

1.Shut off the computer (first) and then the Magma expansion system and verify that all cards and cables are connected and seated correctly. Reapply power first to the expansion system and then to the computer.

2.If it still hangs and you have added one or more hard drives in addition to several PCIe cards, ensure that you have not exceeded the power capabilities of the expansion system‘s power supply. You can verify the capacity of your power supply by checking the label on the power supply. If you are not certain about the power consumption of your peripherals, it is best to remove them one by one (starting with those you suspect of being most “power hungry”) until the system powers up.

3.If you have removed all 3rdPP Party PCIe cards from the Magma chassis and it still hangs, try the following:

a.Remove the Magma PCIe expansion host card from the computer and try booting up without the Magma expansion system attached.

i.If it boots up OK without the Magma expansion system attached, call Magma Technical Support.

ii.If it still hangs, the problem is in the computer and not with the Magma expansion system or the 3rd Party PCIe cards.

b.If it boots up OK without any 3rd Party PCIe cards installed, try adding only one card and see if it boots up.

i.If it boots up OK with one card in it, shut it down (in the proper order, of course) and swap cards. Repeat this until all cards have been tested. If they all test OK, then add them back one at a time until you find the combination that doesn’t work, or you are running fine. If you find a bad card, call Technical Support. If you don’t – congratulations, you fixed it!

ii.If it still hangs up, try a different card – this one is probably bad (or has driver problems). If the second

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Contents ExpressBoxUniversal EBU PCI Express to PCI Express Expansion Model EB7-x8 Model EBU Model EB7R-x8Limitation of Liability Copyright 2009 Mission Technology Group, Inc. - DBA MagmaTrademark References CHAPTER 4 INSTALL CARDS AND DRIVES Table of ContentsHARDWARE INSTALLATION VERIFY INSTALLATIONCHAPTER 8 HOW TO GET MORE HELP CHAPTER 5 MODULAR SOLUTIONS WITH EBUCHASSIS MAINTENANCE TROUBLESHOOTING500Watt Power Supply Specifications Page Advisories PrefaceWhen WorkingInsideaComputer SafetyInstructionsProtecting Against Electrostatic Discharge Rack-Mount Instructions Chapter 1 Introduction General SpecificationsItem Qty Pre-InstallationInformationToolsRequiredfor Installation PartsListSTOP Chapter 2 Hardware InstallationBefore you Begin Install PCI Express Host CardM A G M A STOP Attach Power and Expansion Cablesthe chassis along with the power cord Laptop Installation optionalTDP side to Laptop Picture B shows the Incorrect orientation RechecktheInstallation Starting Up Applying Power CorrectlyHardware Check Windows Start Up RackInstallationsShutting Down You may now proceed to Chapter 3 Verify InstallationM A G M A Windows CHAPTER 3 Verify InstallationExpansion Slot Utility MacOSXApple System Profiler RedHat 9 Linux Link Supported Speed 2.5Gb/s, Width x8, ASPM L0s L1, Port Mapping Physical Slot locationsto port locations using lspciExample lspci -vvv Output Link Supported Speed 2.5Gb/s, Width x4, ASPM L0s, Port Remove PCI Express Expansion Chassis Cover Chapter 4 Install Cards and DrivesCover Screws Remove all of these screws in order to open the enclosure Installing 3rd Party PCIe Cards Install 3rd PartyPCIe Cardsor Hard DrivesInstalling Hard Drives FinishingTouches System Should Be Up and Running“Hot-Swappable”PCIeCardsoptional Double click on the applet Procedure for hot-un-plugging a PCIe plug in card3. Select a device and click on the “Properties button” corresponds to the slot number will begin Click on the Stop button of the dialogClick on the OK button of the new dialog 8. A green LED, labeled P X PwrE where11. After 5-6 seconds the LED will stop flashing and remain on 10. The LED should start flashing againDigi Design Pro Tools PCIeExpansion Solutions with the EB7-x8Video Card expansion solutions ATI HD4850 High Throughput storage solutionsaccessing our data 100% Reads I/O Test typeThroughput MByte/sec 50% Reads 50% WritesConfiguring a complete computer withEBU Chapter 5 Modular Solutions with EBUVirtualization, Clusters, and EBU Configuring EBU for I/OSharingbetweenmultiple Blades or Other Serversability of its chassis to allow for peer to peer communication between its slots as well as its ability to communicate with multiple Root Complex Port sources with its complementary Universal Host Adaptor product lends itself to very elegant and immensely cost effective I/O virtualization applications General Chassis Cleaning Chapter 6 Chassis MaintenanceNext, use a can of compressed air from your local computer store to blow out any dust that may have accumulated in the chassis fans “Hot-Swappable”PowerSupply Optional CleaningtheAirFilter M A G M A ƒ When Nothing Works ƒ My PCIe Card Doesn’t Work Chapter 7 TroubleshootingLocatethe Problem My Computer Can’t Find the PCIe Expansion SystemCheck the DIP switch settings on the Magma Host Card RedHat9 Linux WindowsWhen Nothing Works My Computer Hangs During Power Up My PCIe Card Doesn’t Work 1. Shut down the computer followed by the Magma expansion chassis Support for 3rdPP Party PCIe Cards Windows Error CodesParty PCIe Card driver Error CodeThis code indicates that there is a problem with the 3rd Description/ActionFrequentlyAskedQuestionsFAQ Chapter 8 How to Get More HelpContacting Technical Support 2. Run Magnostic.exe Magma Debug Utility4. E-mail file to forums@magma.com PCIScope Software Utility Technical Support request at wwwH.magma.com/sTU upportUT.H ReturningMerchandisetoMAGMA Appendix A Need More PCIe Slots? Multiple PCIe Expansion System ConfigurationsPage Fan-Out Verify your configuration Daisy-Chaining Fan -O ut D aisy-C hain C om bination C onfiguration Combination ConfigurationsD aisy-C hain Fan -O ut C om bination C onfiguration Troubleshooting AdvancedConfigurations Power-On Sequence for Advanced ConfigurationsPCI e Card Conflicts Page MAC and Linux Finding the Problem CardFCC/CE/UL APPENDIX B ComplianceIndustryCanada DC OUTPUT SAFETY500Watt Power Supply Specifications AC INPUTMISCELLANEOUS Phone 858 530-2511 Fax 858 Magma 9918 Via Pasar, San Diego, CA 92126, USA09-09917-01- A Manual, USER, EB7-x8, ROHS