Magma EB7-x8, EB7R-x8, EBU user manual My PCIe Card Doesn’t Work

Page 56

My PCIe Card Doesn’t Work

M A G M A

cards works, troubleshoot the first card. If the second card also fails, call Technical Support.

My PCIe Card Doesn’t Work

The following flowchart describes a general approach to resolve PCIe card issues:

PCIe card doesn’t work

No	Are drivers	Yes
	required ?

Check error	No
codes or try a	No
different slot

Did it fix		Yes
the
problem?
No
Is it a 3rd
party PCIe
card?
No

Call Magma Tech				Call the Card
Support at:				manufacturer’s
858-5302511				tech support line

Reinstall drivers and re-check functionality

Did it fix the problem?

Yes

Congratulations!

46

Image 56

Contents Model EB7-x8 Model EBU Model EB7R-x8 ExpressBoxUniversal EBU PCI Express to PCI Express ExpansionTrademark References Copyright 2009 Mission Technology Group, Inc. - DBA MagmaLimitation of Liability Table of Contents HARDWARE INSTALLATIONVERIFY INSTALLATION CHAPTER 4 INSTALL CARDS AND DRIVESCHAPTER 5 MODULAR SOLUTIONS WITH EBU CHASSIS MAINTENANCETROUBLESHOOTING CHAPTER 8 HOW TO GET MORE HELP500Watt Power Supply Specifications Page Preface AdvisoriesSafetyInstructions When WorkingInsideaComputerProtecting Against Electrostatic Discharge Rack-Mount Instructions General Specifications Chapter 1 IntroductionPre-InstallationInformation ToolsRequiredfor InstallationPartsList Item QtyChapter 2 Hardware Installation STOPInstall PCI Express Host Card Before you BeginAttach Power and Expansion Cables M A G M A STOPLaptop Installation optional the chassis along with the power cordTDP side to Laptop Picture B shows the Incorrect orientation RechecktheInstallation Hardware Check Applying Power CorrectlyStarting Up RackInstallations Shutting DownYou may now proceed to Chapter 3 Verify Installation Windows Start UpM A G M A CHAPTER 3 Verify Installation WindowsMacOSX Expansion Slot UtilityApple System Profiler RedHat 9 Linux Mapping Physical Slot locationsto port locations using lspci Link Supported Speed 2.5Gb/s, Width x8, ASPM L0s L1, PortExample lspci -vvv Output Link Supported Speed 2.5Gb/s, Width x4, ASPM L0s, Port Cover Screws Chapter 4 Install Cards and DrivesRemove PCI Express Expansion Chassis Cover Remove all of these screws in order to open the enclosure Install 3rd PartyPCIe Cardsor Hard Drives Installing 3rd Party PCIe CardsInstalling Hard Drives “Hot-Swappable”PCIeCardsoptional System Should Be Up and RunningFinishingTouches 3. Select a device and click on the “Properties button” Procedure for hot-un-plugging a PCIe plug in cardDouble click on the applet Click on the Stop button of the dialog Click on the OK button of the new dialog8. A green LED, labeled P X PwrE where corresponds to the slot number will begin10. The LED should start flashing again 11. After 5-6 seconds the LED will stop flashing and remain onPCIeExpansion Solutions with the EB7-x8 Digi Design Pro ToolsVideo Card expansion solutions High Throughput storage solutions ATI HD4850accessing our data I/O Test type Throughput MByte/sec50% Reads 50% Writes 100% ReadsChapter 5 Modular Solutions with EBU Configuring a complete computer withEBUConfiguring EBU for I/OSharingbetweenmultiple Blades or Other Servers Virtualization, Clusters, and EBUability of its chassis to allow for peer to peer communication between its slots as well as its ability to communicate with multiple Root Complex Port sources with its complementary Universal Host Adaptor product lends itself to very elegant and immensely cost effective I/O virtualization applications Chapter 6 Chassis Maintenance General Chassis CleaningNext, use a can of compressed air from your local computer store to blow out any dust that may have accumulated in the chassis fans “Hot-Swappable”PowerSupply Optional CleaningtheAirFilter M A G M A Chapter 7 Troubleshooting Locatethe ProblemMy Computer Can’t Find the PCIe Expansion System ƒ When Nothing Works ƒ My PCIe Card Doesn’t WorkCheck the DIP switch settings on the Magma Host Card Windows RedHat9 LinuxWhen Nothing Works My Computer Hangs During Power Up My PCIe Card Doesn’t Work 1. Shut down the computer followed by the Magma expansion chassis Windows Error Codes Support for 3rdPP Party PCIe CardsError Code This code indicates that there is a problem with the 3rdDescription/Action Party PCIe Card driverContacting Technical Support Chapter 8 How to Get More HelpFrequentlyAskedQuestionsFAQ 4. E-mail file to forums@magma.com Magma Debug Utility2. Run Magnostic.exe PCIScope Software Utility Technical Support request at wwwH.magma.com/sTU upportUT.H ReturningMerchandisetoMAGMA Multiple PCIe Expansion System Configurations Appendix A Need More PCIe Slots?Page Fan-Out Verify your configuration Daisy-Chaining D aisy-C hain Fan -O ut C om bination C onfiguration Combination ConfigurationsFan -O ut D aisy-C hain C om bination C onfiguration PCI e Card Conflicts Power-On Sequence for Advanced ConfigurationsTroubleshooting AdvancedConfigurations Page Finding the Problem Card MAC and LinuxIndustryCanada APPENDIX B ComplianceFCC/CE/UL SAFETY 500Watt Power Supply SpecificationsAC INPUT DC OUTPUTMISCELLANEOUS 09-09917-01- A Manual, USER, EB7-x8, ROHS Magma 9918 Via Pasar, San Diego, CA 92126, USAPhone 858 530-2511 Fax 858