Magma EB7R-x8, EBU, EB7-x8 user manual When Nothing Works

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When Nothing Works

M A G M A

When Nothing Works

The following troubleshooting steps will help you when the computer or chassis won’t turn on or “nothing seems to work” correctly:

If it powers up OK, but nothing works, check the computer’s Device Manager or System Profiler to see if the expansion system has been found. If not found, try the troubleshooting steps for My Computer Can’t Find the PCIe Expansion System. If the expansion system is visible, but has a problem, try to resolve the problem (See Note above). If that fails, go to Chapter 7 to get additional help.

NOTE

Review Chapters 3 (Verify Installation) and 4 (Install Cards and Drives) as necessary to verify that you have a valid installation of the Magma expansion system and that you

have correctly installed your 3rdP P Party PCIe card(s) and their associated drivers (as required).

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Contents Model EB7-x8 Model EBU Model EB7R-x8 ExpressBoxUniversal EBU PCI Express to PCI Express ExpansionCopyright 2009 Mission Technology Group, Inc. - DBA Magma Limitation of LiabilityTrademark References VERIFY INSTALLATION Table of ContentsHARDWARE INSTALLATION CHAPTER 4 INSTALL CARDS AND DRIVESTROUBLESHOOTING CHAPTER 5 MODULAR SOLUTIONS WITH EBUCHASSIS MAINTENANCE CHAPTER 8 HOW TO GET MORE HELP500Watt Power Supply Specifications Page Preface AdvisoriesSafetyInstructions When WorkingInsideaComputerProtecting Against Electrostatic Discharge Rack-Mount Instructions General Specifications Chapter 1 IntroductionPartsList Pre-InstallationInformationToolsRequiredfor Installation Item QtyChapter 2 Hardware Installation STOPInstall PCI Express Host Card Before you BeginAttach Power and Expansion Cables M A G M A STOPLaptop Installation optional the chassis along with the power cordTDP side to Laptop Picture B shows the Incorrect orientation RechecktheInstallation Applying Power Correctly Starting UpHardware Check You may now proceed to Chapter 3 Verify Installation RackInstallationsShutting Down Windows Start UpM A G M A CHAPTER 3 Verify Installation WindowsMacOSX Expansion Slot UtilityApple System Profiler RedHat 9 Linux Mapping Physical Slot locationsto port locations using lspci Link Supported Speed 2.5Gb/s, Width x8, ASPM L0s L1, PortExample lspci -vvv Output Link Supported Speed 2.5Gb/s, Width x4, ASPM L0s, Port Chapter 4 Install Cards and Drives Remove PCI Express Expansion Chassis CoverCover Screws Remove all of these screws in order to open the enclosure Install 3rd PartyPCIe Cardsor Hard Drives Installing 3rd Party PCIe CardsInstalling Hard Drives System Should Be Up and Running FinishingTouches“Hot-Swappable”PCIeCardsoptional Procedure for hot-un-plugging a PCIe plug in card Double click on the applet3. Select a device and click on the “Properties button” 8. A green LED, labeled P X PwrE where Click on the Stop button of the dialogClick on the OK button of the new dialog corresponds to the slot number will begin10. The LED should start flashing again 11. After 5-6 seconds the LED will stop flashing and remain onPCIeExpansion Solutions with the EB7-x8 Digi Design Pro ToolsVideo Card expansion solutions High Throughput storage solutions ATI HD4850accessing our data 50% Reads 50% Writes I/O Test typeThroughput MByte/sec 100% ReadsChapter 5 Modular Solutions with EBU Configuring a complete computer withEBUConfiguring EBU for I/OSharingbetweenmultiple Blades or Other Servers Virtualization, Clusters, and EBUability of its chassis to allow for peer to peer communication between its slots as well as its ability to communicate with multiple Root Complex Port sources with its complementary Universal Host Adaptor product lends itself to very elegant and immensely cost effective I/O virtualization applications Chapter 6 Chassis Maintenance General Chassis CleaningNext, use a can of compressed air from your local computer store to blow out any dust that may have accumulated in the chassis fans “Hot-Swappable”PowerSupply Optional CleaningtheAirFilter M A G M A My Computer Can’t Find the PCIe Expansion System Chapter 7 TroubleshootingLocatethe Problem ƒ When Nothing Works ƒ My PCIe Card Doesn’t WorkCheck the DIP switch settings on the Magma Host Card Windows RedHat9 LinuxWhen Nothing Works My Computer Hangs During Power Up My PCIe Card Doesn’t Work 1. Shut down the computer followed by the Magma expansion chassis Windows Error Codes Support for 3rdPP Party PCIe CardsDescription/Action Error CodeThis code indicates that there is a problem with the 3rd Party PCIe Card driverChapter 8 How to Get More Help FrequentlyAskedQuestionsFAQContacting Technical Support Magma Debug Utility 2. Run Magnostic.exe4. E-mail file to forums@magma.com PCIScope Software Utility Technical Support request at wwwH.magma.com/sTU upportUT.H ReturningMerchandisetoMAGMA Multiple PCIe Expansion System Configurations Appendix A Need More PCIe Slots?Page Fan-Out Verify your configuration Daisy-Chaining Combination Configurations Fan -O ut D aisy-C hain C om bination C onfigurationD aisy-C hain Fan -O ut C om bination C onfiguration Power-On Sequence for Advanced Configurations Troubleshooting AdvancedConfigurationsPCI e Card Conflicts Page Finding the Problem Card MAC and LinuxAPPENDIX B Compliance FCC/CE/ULIndustryCanada AC INPUT SAFETY500Watt Power Supply Specifications DC OUTPUTMISCELLANEOUS Magma 9918 Via Pasar, San Diego, CA 92126, USA Phone 858 530-2511 Fax 85809-09917-01- A Manual, USER, EB7-x8, ROHS