SOYO SY-5S manual Troubleshooting in DOS, Troubleshooting in Windows

ALS120 Audio Driver Installation SY-5STM

9.In the Sound Chip Configuration Program menu, 8-BitSound/16-Bit Sound/FM Music box will be displayed. Select each box and verify the correct operation of the ALS120 sound card. Follow the instructions given for each mode. If the sound card does not operate correctly in any mode, reconfigure it by re-running this procedure.

10.When satisfied with the operation of the ALS120 sound card, select [OK] to exit the utility.

5-6 Troubleshooting

The ALS120 sound card is designed to run trouble free once it is installed and set up. Most problems will be encountered during installation and setup or will be encountered later when something is changed in the system. The following are descriptions of and solutions for the more common problems that you may encounter. Please review these problems before requesting technical assistance.

Troubleshooting in DOS

Symptom	Possible Cause	Corrective Action
No sound when playing	There may be a conflict	Rerun the
a DOS game	in the SB16 settings.	A3CONFIG.EXE utility
		and try another Port,
		DMA, or IRQ address.

Troubleshooting in Windows 3.1

Symptom	Possible Cause	Corrective Action
There is no “Sound” or	The MIDI software driver	Run the
“MIDI Sequencer” item	may not be loaded. Check	A3CONFIG.EXE
in the Device pull-down	the system.ini file for the	utility in its entirety.
menu in the Media	following lines. If any are
Player or the alsrack.exe	missing, perform the steps
application does not	outlined in the Solution. If
work.	all are present, call for
	technical assistance.

81