Printing is Smudged The ribbon is in front of the ribbon mask. Remove it and then insert it correctly. Adjust the gap adjust lever (move it downward).
Poor Dot Positioning If poor dot positioning occurs, the horizontal dot alignment has to be performed by an authorized technician.
Characters On The Screen Don’t Match The Printed Characters Many graphics characters and special symbols are produced by different ASCII codes on each make of computer and printer. Compare the character set charts in your computer manual with the printer character sets.
You Selected A Printer Driver In Your Application Program But The Codes Don’t Do The Right Thing (Or Anything) On The Printer Contact your software manufacture to check if a
driver for your printer is available.
The Paper Jams Frequently When Using Continuous Forms Make sure that the incoming and outgoing paper is straight. Be sure that the incoming paper is not sticking.
The Paper Jams When Doing Reverse Paper Feeds Be sure that the lid is shut correctly. Don’t tear off continuous forms while you are printing. With wider paper the right edge of the first page may not be flat against the platen. Increase the top margin or advance to the second sheet before you start printing.
Error LED on the Control Panel
In case of printer error, the printer enters offline state and indicates an alarm by blinking the LEDs as shown below.
LED | Error | Cause | Remedy |
The POWER LED | Paper empty or | The printer is out of | Load paper or remove the |
blinks and the ONLINE | paper jam | paper or jamming | jammed paper |
LED is off. |
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The POWER and the | Paper slant | The inserted cut | |
ONLINE LED blink |
| sheet paper is | paper correctly |
simultaneously quickly. |
| slanting |
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The POWER and the | Home position | The print head carrier | Turn off the power and turn |
ONLINE LED blink | error | mechanism is out of | it on again. If an error still |
alternately quickly. |
| position | occurs, clean and lubricate |
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| the carriage shaft |
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The POWER and the | Select lever error | The select lever is | Return the select lever to |
ONLINE LED blink |
| changed after loading | the correct position |
alternately slowly. |
| paper |
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The POWER LED is on | Head | The print head is | Automatically cleared when |
and the ONLINE LED | overheating | overheated | print head temperature |
blinks. |
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| decreases |
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