Savin 1075 appendix Not be sent correctly. Try the operation once

Page 99

 

Troubleshooting

 

 

 

 

 

Message

Possible Cause and Action

 

 

 

 

 

 

Sending the data to the delivery server has

While sending a file to the delivery server, a

 

 

been failed.

network error has occurred and the file could

 

 

To confirm the result, check [Scanned Files Sta-

not be sent correctly. Try the operation once

 

 

tus].

more.

 

 

 

If the message is still shown, the network may

 

 

 

be crowded. Notify the network administra-

 

 

 

tor.

 

 

 

If multiple files were sent, use the Scanned

 

 

 

Files Status screen to check for which file the

 

 

 

problem occurred. ⇒ p.62 “Checking the Sta-

 

 

 

tus of Delivery”

 

 

 

 

 

 

Sending the data to the delivery server has

A network error has occurred and a file was

 

 

failed.

not sent correctly to the delivery server. Wait

 

 

The data will be resent later.

until delivery is retried automatically after the

 

 

preset interval. If the delivery fails again, noti-

 

 

 

 

 

 

fy the network administrator.

 

 

 

 

 

 

Specified SMTP server is not set correctly.

Check whether the “Network” setting for the

 

 

Sending E-mail has been cancelled.

initial system setup is correct.

 

 

 

 

 

 

Switching. Please wait.

No destinations can be specified until after the

 

 

 

switching is completed.

 

 

 

 

 

 

The destination list has been updated.

A specified destination or sender's name was

 

 

Specified destination(s) or sender's name has

cleared when the destination list in the deliv-

 

 

ery server was updated.

 

 

been cleared.

 

 

 

 

 

 

Specify the destination or sender's name

 

 

 

again.

 

 

 

 

 

 

The password entered is not correct. Try again.

Enter the password again.

 

 

8

 

 

 

The selected files contain the file deleted.

After the files were selected, some files were

 

 

 

Check the stored files status.

deleted with DeskTopBinder V2 Lite/Profes-

 

 

sional. Perform the selection process again.

 

 

 

 

 

 

 

 

 

The specified group contains some user(s)

The group contains members whose e-mail

 

 

who do not have E-mail addresses.

addresses are not registered. Please check the

 

 

Are you sure you want to send E-mail only to

e-mail addresses of the group and repeat the

 

 

selection.

 

 

the user(s) who have addresses?

 

 

 

 

 

 

 

 

 

Transmission has been failed.

There is not enough free space on the hard

 

 

Insufficient memory in the delivery server.

disk of the delivery server. Free up the re-

 

 

quired amount.

 

 

 

 

 

 

 

 

 

Updating the destination list. Please wait.

If a destination or sender's name was already

 

 

Specified destination(s) or sender's name has

selected, re-select it after this display is

 

 

cleared.

 

 

been cleared.

 

 

 

 

 

 

 

 

 

Updating the destination list has failed.

Check whether the delivery server has started

 

 

Try again?

operation.

 

 

 

 

 

 

 

 

 

95

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Contents Printer/Scanner Kit Type Page Table of Contents Storing Data TroubleshootingSpecifications Flow of Operations Scanning OriginalsHow to Read This Manual SymbolsNames of Major Options Scanner Reference this manual General Settings GuideManuals for This Machine Copy ReferenceManuals for ScanRouter V2 Lite When connected to a mail server When a dial-up router is connected in a network environmentWhen connected to a computer that uses dial-up access When working in a WAN environmentComputer OutlineNetwork Twain Scanner This machineNetwork Delivery Scanner This machine Client computerDelivery server Mail server MailThis machine Computer Document ServerControl Panel Names and Functions of ComponentsDisplay Contents Using E-mail Using as a network delivery scannerNetwork Scanner Using as a Network Twain Scanner Using as a Network Delivery ScannerPreparation Sequence Preparations for Use as a Network Scanner Using E-mail Initial Scanner Setup Default SettingsSystem settings Explanation of scanner settings is provided in this manual Scanner settingsScan Type Setting Scanner FeaturesMail Settings ResolutionPress the User Tools/Counter key Setting ProcedurePress Scanner Features Scan SizeSelecting a custom size Deleting programed scan settings When all dimensions have been entered, press OKEnter the scan size area with the number keys Press Delete Making Scanner SettingsSend/Store Connection Timeout Compression Black & WhiteDestination List Priority Update Delivery Scanner Destination ListSender’s Name Default Compression Gray ScaleMail Information Language Job Reset Time in Adding OriginalOriginal Setting Switch to BatchSelect Title Press the Scanner Settings tabFile Type Priority Print & Delete Scanner JournalChange the setting Making Scan Data Subject SettingsPress the Subject Settings tab Deleting programed subject settingsTo delete more subjects, repeat steps E to F Press Exit Smtp Server Name Making E-mail SettingsSetting Procedure DNS Server 1, DNS Server 2, and DNS ServerVerify the Smtp Server Name and Smtp Port Number Click Smtp Verification of SettingsClick Setting Reference Verify the IP address of the DNS ServerAuto Run Program Installing SoftwareInstallation Sequence Click Type1075 Twain Driver Software for using a Network Twain ScannerSelect a language used by this component, and then click OK Software for using a Network Delivery ScannerSelect a setup language, and then click OK Click the key of the software to be installedDeskTopBinder V2 Lite Select a language, and then click OKClick DeskTopBinder V2 Lite File storage folder Software Supplied on CD-ROMList of Files Type1075 Twain DriverDeskTopBinder V2 Lite ScanRouter V2 Lite Software installed with DeskTopBinder V2 LiteSoftware installed with ScanRouter V2 Lite Preparations for Use as a Network Scanner Setting Originals Lift the exposure glass cover or the ADF Placing the Original on the Exposure GlassPlacing the Original in the Automatic Document Feeder ADF Originals that can and cannot be placed in the ADFPlace the original so that the top edge is in the ADF tray Place the top edge of the origi- nal first Placing the Divided Original Automatic Document Feeder ADFOriginal Orientation and Scan Area Setting Press Original SettingsOn the scanner function screen Sided original/2-sided original selection Mixed size selectionOrientation selection Select / or / from the drop-down menu of the Orien- tation For a Network Twain ScannerOpen the Scanner Control dialog box Document groupSetting Originals Flow of Operations Scanning Originals Using Network Twain ScannerPlace the original in the scanner Scanning OriginalsFile format for scanned images and go to step E Click Select Scanner DriverClick Close When you want to configure the scanning areaDocument group Reference Click PreviewPrinting to the Image Scanning Mode RegistrationFunctions of the Twain Driver Automatic Tilt CorrectionAttach Sender’s Name Attach Sub- ject List Displays of Destinations and SendersRegistration No Manual InputDestination List Switch Destination List/ Search by User NameMake sure that no previous set- tings remain Delivery ProcedurePress Switch Destination List Press the Scanner keyPress Recall Program Making the settings individuallyCalling up stored scan settings Press Scan SettingsPress Registration No When selecting a destination from the listUsing a short ID number to select a destination To select more destinations, re- peat step BPress Search by User Name Searching for a destination to selectManual input of a destination Press SearchReceipt When selecting a sender from the listChecking selected destinations Press Attach Sender’s NameSelect a sender Press Exit Using a short ID number to select a senders nameSearching for a sender to select Enter part of the sender nameWhen selecting a subject from the list Manual input of the subjectPress Attach Subject Checking the Status of Delivery Items to be checkedCheck the displayed records Press File Information to set file in- formation Using the Network Delivery Scanner with the Document ServerSimultaneous Delivery and Storage Press Store FileTo select multiple files, repeat step B Delivering Stored FilesDisplay the list of stored files Select a file to be deliveredSwitch Destination List/Search by User Name Mail IconAttach Sender’s Name Attach Sub- ject File Type Press E-mail Procedure for Sending E-mailsPress File Type Select the file type if necessaryManual input of the e-mail address Select the destination to which the scan data is to be sentEnter the e-mail address with the soft keyboard Search by User Name and Search by E-mail Press Search Press Search by User NameSpecify the sender To verify receipt, press ReturnReceipt Return Receipt is highlighted Using a short ID number to select a senders name Press Exit To verify receipt, press Return Receipt Press OK Enter the subject with the soft keyboard Press OK Manual input of the subject directlyPress Scanned Files Status on the screen for sending e-mail Checking the Status of E-mailSimultaneous E-mail and Storage Using E-mail with the Document ServerSending Stored Files Storing Data Using the Document ServerMake sure that no previous set- ting remains Storage ProcedurePress OK Specify file information Making settings individuallyMake the settings for storing scanned data files Press Store OnlyPress User Name Specifying file informationSpecifying a user name Press Store File Press File InformationPress File Name Specifying a passwordPress Password Specifying a file nameList of stored files is dis- played When using the network delivery scanner or e-mailViewing a List of Stored Files Viewing the ListSend Manage/Delete FileAll Users Folder contents displayConnected device name User nameSearching for Files Searching by user nameSearching by file name Select the file to be deleted Deleting Stored FilesYou can delete files that are no longer NeededPress Change User Name Changing File InformationChanging the user name Change the file informationPress Change File Name Changing a passwordPress Change Password Changing the file nameWhen Gray Scale is selected as the Scan Type Relationship between the Resolution and the Data SizeTroubleshooting When Scanning Is Not Performed as ExpectedDelivery Function Does Not Work When an Error Message Is Displayed on the Control Panel Set Divide & Send E-mail to On Troubleshooting Work error has occurred and the file could not Not be sent correctly. Try the operation once Access Mask settings in User Tools When an Error Message Is Displayed on the ComputerAdministrator Specifications Index 100 Means Power ON. b means Power OFF. c means Stand by UE USA G338-8607
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