Vivotek VS2403 manual Appendix, Troubleshooting, Power-On-Self-Test

Page 57

Appendix

A. Troubleshooting

A.1 Power-On-Self-Test

After the power has been turned on, Video Server will perform a self-diagnostic to detect any possible hardware defects. If the power indicator is dim at the beginning, the system fails to proceed further without power. While the POST is proceeding, the status LED indicators will keep blinking interchanged until finished or any fatal error happens. If either status LED indicator is dim at the beginning, the LED may be broken.

Any possible fatal error has a special pattern shown in the following table. LED1 is the one below power indicator and LED2 is the lowest one.

LED pattern after POST	Failed function	Troubleshooting

LED1 off, LED2 off	Ethernet network	1. Check the LINK LED of the
		attached port on the Ethernet
		switch or hub. If it is dim, the
		Ethernet cable may be loose or
		cross-over.
		2. If the cable is OK, the Ethernet
		controller is broken. Ask your
		reseller for technical service.

LED1 blinks one time and	Ethernet network	The Ethernet controller is broken.
LED2 blinks 4 times		Ask your reseller for technical
		service.

LED1 blinks one time and	System	The PCI interface cannot work. Ask
LED2 blinks 3 times		your reseller for technical service.

- 56 -

www.vivotek.com

Image 57

Contents Page Technical@vivotek.com Before You Use Table of Contents Frequently Asked Questions Package Contents Features and Benefits Remote system upgrade Bundled powerful surveillance softwarePrivacy mask Built-in motion detectionPhysical Description Front PanelStatus LED’s Auxiliary button Reset DIP switches 1 toBNC video inputs LED status DescriptionEthernet 10/100 socket Rear PanelCOM port General I/O terminal blockPower source RS485 interfaceDigital I/O control Power adapter How to Install Power on Hardware installationEthernet Environment Cable connectionEasy way with installer program Software installationPage First access to Video Server How to UseSet password of administrator Complete the network settingsAuthentication Installing Plug-in Graphic mode Text modeMain Video input selection System configurationVideo quality selection Video size selectionMotorized camera control Custom camera commandsIntroduction System ConfigurationAdjust date and time Definitions of ConfigurationSystem parameters Change host nameSecurity privilege Basic network settings Network settingsFix the IP address PPPoEPage Ddns & UPnP Enable DdnsMail settings FTP settingsMail & FTP Access list Allow listDeny list Adjust image settings Enable video channelsConfigure attached motorized camera Video, camera mapping and motion detectionConfigure privacy mask Configure motion detectionSelect default video source Set video modulationPage Custom commands Port settingsCamera Control Choose serial interfaceImage mode Text modeHomepage layout Application constitution External command scriptWeekly schedule Event operationSending method Sequential operationFactory default View log fileView parameters Capture Up-to-date Still Images Advanced FunctionsGet snapshot via URL Get snapshot via FTPGet Continuous Images Select video source and quality and sizeDisplay all video Get triggered snapshots via URL Download Event-triggered SnapshotsGet triggered snapshots via FTP Channel name Folder nameFile name Value Description Uploading Snapshots Periodically Upload snapshots to external FTP serverSend snapshots to external Smtp email server Object File name Customize Graphics in HomepageCommand Script for Complex Applications Command formatParameter explanation Page Practical examples Command line DescriptionQuery status of digital inputs URL for External Device ControlDrive digital outputs Move motorized camera in PTZ directionSend command to device attached to COM1 Send command to device attached to COM2Transparent Remote Serial Driver Restore Factory Default Settings via URL URL of System MaintenanceDownload System Log via FTP Restart System via URLConfigure System via FTP Viewmode Security Usercount Username 0root Userattr 0video1video2video3video4camctrldidoconf System core debugging Telnet CommandsMonitor changed status of digital inputs Stop information dumpingReset system Restore factory default settingsPower-On-Self-Test TroubleshootingLED pattern after Post Failed function Troubleshooting AppendixReset System recoveryFrequently Asked Questions Page Page Easy way via Installation Wizard Upgrade System FirmwareURL Commands of Video Server URLHomepage name Referenced URL Resource name Referenced URL System resource URLGeneral CGI URL syntax and parameters Get server parameter valuesMethod GET/POST Nosync Set server parameter valuesAvailable parameters on the server WirelessVideo Serverwith Pan/Tilt/ZoomYyyy/mm/dd HhmmssSkip to invoke default server Group Security 192.168.0.99255.255.255.0 LAN Usernameemail Group IPFilter Address255.255.255.255 Ntsc PAL For Ntsc onlyNtsc & Cmos Group Motion1~4Group CAMCTRL1~4 Script.vssx Group Feature Camera model Baud rate Data bits Stop bit Parity bit Settings of Supported PTZ CamerasCamera Control Cable Time Zone Table Page GMT+1000 Hobart Vladivostok GMT+1100 Networking Technical SpecificationsElectromagnetic Compatibility EMC