West Bend Back to Basics UX-CC500 manual Troubleshooting, Problems and Solutions, Line error, 108

Page 110

10. Troubleshooting

Problems and Solutions

If you have any problems with your fax, first refer to the following troubleshooting guide. If you cannot solve the problem, call Sharp's Customer Assistance Center at 1-877-794-8675.

Line error

Problem	Solution

LINE ERROR appears in	Try the transaction again. If the error persists, check
the display.	the following:
	• Check the connection. The cord from the TEL.
	LINE jack to the wall jack should be no longer than
	six feet.
	• Make sure there are no modem devices sharing the
	same telephone line.
	• Check with the other party to make sure their fax
	machine is functioning properly.
	• Have your telephone line checked for line noise.
	• Try connecting the fax machine to a different
	telephone line.
	• If the problem still occurs, your fax machine may
	need service.

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Contents UX-CC500 Important Notice Fax machine and general specifications IntroductionPower consumption Power requirementsOperating temperature Dimensions withoutCordless handset specifications Important safety informationBattery Health care facilities and equipmentTable of Contents Messages and Signals Replacing the Cordless Handset BatteryProblems and Solutions Clearing Paper JamsLook at the Operation Panel Fax machineCOPY/HELP key Resolution / Reception Mode keyStop key START/MEMORY keyFUNCTION/PAUSE key Cordless handsetAntenna Display Play NEW key Talk keyReview left arrow key Start keyHOLD/ERASE key Battery coverReception key Redial keyInstallation Unpacking ChecklistSelecting a location for the fax machine Setting UpSetting Up Connecting the handset Connecting the power cordConnecting the telephone line cord Attach the paper tray and paper tray extension About condensationConnecting the cordless handset charger Raising the base antennaInstalling the battery and charging the cordless handset Aluminum sash Metal Reinforced concrete Talking rangePress 1 to select SET Entering a name for the cordless handsetPress Function once and 3 times on the fax machine Press 1 is the ID numberPress START/MEMORY to store the name Connecting a headsetAccessory cordless handsets Press To exitLoading the Imaging Film Loading the Imaging FilmInsert the film into the print Remove the new roll of imaging film from its packagingInsert the green gears CompartmentLoading Printing Paper Loading Printing PaperSetting the paper size Print contrast settingPress Function once Times Entering Your Name and Fax NumberEntering Your Name and Fax Number Enter your fax number by pressing the number keys max digits February, 12 for December, etc Example January Enter a two-digit number for the day 01 to Example the 5thSetting the Date and Time Daylight Saving TimeSetting the Reception Mode Setting the Reception ModeSetting the reception mode Press or to select the desired volume level Volume Adjustment Fax MachineVolume Adjustment Fax Machine SpeakerFax machine ringer Volume Adjustment Cordless HandsetVolume Adjustment Cordless Handset Cordless handset receiver volume Cordless handset ringerUsing the Cordless Handset Making a Phone CallReceiving a Phone Call Receiving a Phone CallPutting a Call on Hold Receiving a Fax Using the Cordless Handset Receiving a Fax Using the Cordless HandsetStoring and Using Auto-Dial Numbers Storing and Using Auto-Dial Numbers Return to to store another number, or press OFF to exit Dialing an auto-dial numberPress Start Press Search onceEditing an auto-dial number If a pause is required between anyClearing an auto-dial number Press OFF to exitPaging the fax machine from a cordless handset Using the Intercom FeatureRedial RedialSelect the fax machine Using the Intercom FeaturePress 0 on the cordless handset to Fax machine ringsSelected cordless handset rings Other person presses any key except OFF on the cordlessDuring the call, press Intercom on the cordless handset Transferring CallsTransferring Calls During the call, press Intercom on Fax machine Press /FLASH Or OFF to exit Remote Mode Changing the reception mode on the fax machineMode appears in the display Until the desired receptionPersonal Box Using the Answering SystemPress General BoxExample of general outgoing message Recording an Outgoing MessageRecording an Outgoing Message Example of personal outgoing messageWhen finished, replace the handset or press Setting a Passcode for a Personal BoxSetting a Passcode for a Personal Box To listen to an outgoing messageOperating the Answering System Operating the Answering SystemActivating the answering system Number of rings in TAD mode Toll Saver function Toll Saver on Toll Saver OFFListening to received messages at the fax machine Press PlayErasing received messages Recording memosPress /FLASH Recording phone conversationsListening to messages from a cordless handset Skip To skip forward, pressTo return to the STAND-BY display, press OFF or /FLASH STAND-BY display To cancel, press 9 WxyzDeleting all messages from a cordless handset Press DeleteOptional Answering System Settings Optional Answering System SettingsSetting ICM time Fax reception on TAD failureOGM only mode Press To turn on CPC Detection Press To turn on OGM only modeCPC Detection Transfer Function Transfer FunctionProgramming the transfer number Press the number keys to enter the transfer numberPress Memo once Once Recording the transfer messageChecking or erasing the transfer message Function Turning the Transfer function on and offPress To turn on the Transfer Remote Operations Remote OperationsRemote code number Press Function once and onceFunction, or To turn it off Toll SaverPress To turn on the Toll Saver Retrieving your messages Unless you press twice Other remote operations Changing the fax reception modeTAD mode FAX mode TEL mode CommentsChanging the transfer telephone number Recording a new outgoing messageTurning the Transfer function on or off To turn Transfer off Press 9Recording a memo To turn off OGM only mode Press 1 , 2 ,Recording a new transfer message Transmittable Documents Size and weightSending Faxes Loading the Document Loading the DocumentOther restrictions Adjusting the Resolution and Contrast Adjusting the Resolution and ContrastResolution settings Contrast settings Load the documentsPick up the handset or press Speaker Sending a Fax by Normal DialingSending a Fax by Normal Dialing Listen for the dial tone Dial the number of the receivingSending a Fax by Automatic Dialing Sending a Fax by Automatic DialingStoring fax and phone numbers for automatic dialing Return to to store another number, or press Make the desired changes to the name Editing and clearing auto-dial numbersPress 1 for Edit or 2 for Clear Return to the date and time display Using an auto-dial numberReturn to to edit or clear another number, or press If you are sending a fax, load the documentsSending a fax by Direct Keypad Dialing Redial Automatic redialingSelect no Error Correction ModePress 1 to select YES, or Press to return to the date and time displaySending a Fax From Memory Sending a Fax From MemoryBroadcasting sending a fax to multiple destinations If desired, pressMemory transmission If the memory becomes fullChanging the number of rings Using FAX ModeReceiving Faxes Using TEL Mode Using TEL ModeDisplay shows Receiving and then Replace the handsetOptional Reception Settings Optional Reception SettingsFax Signal Receive Press To select AUTO, or 2 to Reception RatioPress To turn on the function, or Select 100%Substitute Reception to Memory Substitute Reception to MemoryMaking Copies Load the documents face down. Maximum of 10 pagesPress once and once Copy Cut-offMaking Copies Caller ID Requires Subscription to Service Special FunctionsDisplay messages Caller ID Requires Subscription to ServiceHow Caller ID operates Press Twice When you have finished viewing the listViewing the Caller ID list Dialing and transmission begin FaxTo delete calls from the Caller ID list Viewing the Caller ID list from the cordless handsetPriority Call Erasing all calls using the cordless handsetTo cancel, press Blocking voice calls Distinctive Ring Requires Subscription to Service Distinctive Ring Requires Subscription to ServiceBlocking Reception of Unwanted Faxes Set the reception mode to FAXBlocking Reception of Unwanted Faxes Press START/MEMORY to print the list Printing ListsPress or until the desired list appears in the display Once Message List Setup ListTelephone Number List Caller-ID ListHeadings in Transaction Report Transaction Report101 Transaction Report print condition 102103 MaintenancePrint head 104 MaintenanceScanning glass and rollers Flip up the green levers on each side of the white roller Housing105 106 Replacing the Cordless Handset BatteryReplacement battery Use only a Sharp UX-BA01 battery 107 Battery disposalWiping the charger contacts Line error TroubleshootingProblems and Solutions Problem Solution109 Dialing and transmission problemsProblems and Solutions Reception and copying problems 110General problems 111Cordless handset problems 112113 Display messages fax machine Messages and SignalsMessages and Signals 114115 FAX RX in Memory116 Over HeatDisplay messages cordless handset 117Audible signals 118Clearing Paper Jams Clearing Paper JamsClearing a jammed document 119Clearing jammed printing paper 120Part distribution centers 121FCC Regulatory Information 122A R P 123Material Safety Data Sheet 2/2 124Quick Reference Guide 125Using the Cordless Phone 126Guía de referencia rá pida 127Uso del telé fono inalá mbrico 128Index 129Index 130Remote Operation Card Remote Commands Page END User Limited Warranty Important Service Information Page Sharp Corporation