West Bend Back to Basics UX-CC500 Dialing and transmission problems, Problems and Solutions, 109

Page 111

Problems and Solutions

Dialing and transmission problems

Problem	Solution

No dial tone when you	• Make sure the handset cord is connected to the
pick up the handset or	correct jack. See Connecting the handset on page
press the SPEAKER key.	14.

Dialing is not possible.	• Make sure the power cord is properly plugged into
	a power outlet.
	• Make sure that the telephone line is properly
	connected to both the TEL. LINE jack and the wall
	jack (see page 15).
	• Make sure that the fax machine is set to the correct
	dialing mode for your telephone line. See Dial
	mode on page 15.

The power is on, but no	• Make sure that the receiving machine has paper.
transmission takes place.
	• If the receiving machine is in manual mode with no
	attendant, reception will not be possible.
	• Check the display for error messages.
	• Pick up the handset and check for a dial tone.

Nothing is printed at the	• Make sure that the document for transmission is
receiving end.	placed face down in the feeder.

A distorted image is	• Noise on the telephone line may cause distortion.
received at the other end.	Try sending the document again.
	• Make a copy of the document on your fax machine.
	If the copy is also distorted, your fax machine may
	need service.

10. Trouble- shooting

109

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Contents UX-CC500 Important Notice Introduction Fax machine and general specificationsDimensions without Power requirementsOperating temperature Power consumptionImportant safety information Cordless handset specificationsHealth care facilities and equipment BatteryTable of Contents Clearing Paper Jams Replacing the Cordless Handset BatteryProblems and Solutions Messages and SignalsFax machine Look at the Operation PanelSTART/MEMORY key Resolution / Reception Mode keyStop key COPY/HELP keyCordless handset Antenna DisplayFUNCTION/PAUSE key Start key Talk keyReview left arrow key Play NEW keyRedial key Battery coverReception key HOLD/ERASE keyUnpacking Checklist InstallationSetting Up Setting UpSelecting a location for the fax machine Connecting the power cord Connecting the handsetConnecting the telephone line cord About condensation Attach the paper tray and paper tray extensionRaising the base antenna Connecting the cordless handset chargerInstalling the battery and charging the cordless handset Talking range Aluminum sash Metal Reinforced concretePress 1 is the ID number Entering a name for the cordless handsetPress Function once and 3 times on the fax machine Press 1 to select SETPress To exit Connecting a headsetAccessory cordless handsets Press START/MEMORY to store the nameLoading the Imaging Film Loading the Imaging FilmCompartment Remove the new roll of imaging film from its packagingInsert the green gears Insert the film into the printLoading Printing Paper Loading Printing PaperPrint contrast setting Setting the paper sizeEntering Your Name and Fax Number Entering Your Name and Fax NumberPress Function once Times Enter your fax number by pressing the number keys max digits Enter a two-digit number for the day 01 to Example the 5th February, 12 for December, etc Example JanuaryDaylight Saving Time Setting the Date and TimeSetting the Reception Mode Setting the reception modeSetting the Reception Mode Speaker Volume Adjustment Fax MachineVolume Adjustment Fax Machine Press or to select the desired volume levelVolume Adjustment Cordless Handset Volume Adjustment Cordless HandsetFax machine ringer Cordless handset ringer Cordless handset receiver volumeMaking a Phone Call Using the Cordless HandsetReceiving a Phone Call Putting a Call on HoldReceiving a Phone Call Receiving a Fax Using the Cordless Handset Storing and Using Auto-Dial NumbersReceiving a Fax Using the Cordless Handset Storing and Using Auto-Dial Numbers Press Search once Dialing an auto-dial numberPress Start Return to to store another number, or press OFF to exitIf a pause is required between any Editing an auto-dial numberPress OFF to exit Clearing an auto-dial numberRedial Using the Intercom FeatureRedial Paging the fax machine from a cordless handsetFax machine rings Using the Intercom FeaturePress 0 on the cordless handset to Select the fax machineOther person presses any key except OFF on the cordless Selected cordless handset ringsTransferring Calls Transferring CallsDuring the call, press Intercom on the cordless handset During the call, press Intercom on Fax machine Until the desired reception Changing the reception mode on the fax machineMode appears in the display Press /FLASH Or OFF to exit Remote ModeGeneral Box Using the Answering SystemPress Personal BoxExample of personal outgoing message Recording an Outgoing MessageRecording an Outgoing Message Example of general outgoing messageTo listen to an outgoing message Setting a Passcode for a Personal BoxSetting a Passcode for a Personal Box When finished, replace the handset or pressOperating the Answering System Activating the answering systemOperating the Answering System Toll Saver on Toll Saver OFF Number of rings in TAD mode Toll Saver functionPress Play Listening to received messages at the fax machineRecording memos Erasing received messagesSkip To skip forward, press Recording phone conversationsListening to messages from a cordless handset Press /FLASHPress Delete STAND-BY display To cancel, press 9 WxyzDeleting all messages from a cordless handset To return to the STAND-BY display, press OFF or /FLASHFax reception on TAD failure Optional Answering System SettingsSetting ICM time Optional Answering System SettingsOGM only mode Press To turn on OGM only mode CPC DetectionPress To turn on CPC Detection Press the number keys to enter the transfer number Transfer FunctionProgramming the transfer number Transfer FunctionRecording the transfer message Checking or erasing the transfer messagePress Memo once Once Turning the Transfer function on and off Press To turn on the TransferFunction Press Function once and once Remote OperationsRemote code number Remote OperationsToll Saver Press To turn on the Toll SaverFunction, or To turn it off Retrieving your messages Unless you press twice Comments Changing the fax reception modeTAD mode FAX mode TEL mode Other remote operationsTo turn Transfer off Press 9 Recording a new outgoing messageTurning the Transfer function on or off Changing the transfer telephone numberTo turn off OGM only mode Press 1 , 2 , Recording a new transfer messageRecording a memo Size and weight Sending FaxesTransmittable Documents Loading the Document Other restrictionsLoading the Document Adjusting the Resolution and Contrast Resolution settingsAdjusting the Resolution and Contrast Load the documents Contrast settingsListen for the dial tone Dial the number of the receiving Sending a Fax by Normal DialingSending a Fax by Normal Dialing Pick up the handset or press SpeakerSending a Fax by Automatic Dialing Storing fax and phone numbers for automatic dialingSending a Fax by Automatic Dialing Return to to store another number, or press Editing and clearing auto-dial numbers Press 1 for Edit or 2 for ClearMake the desired changes to the name If you are sending a fax, load the documents Using an auto-dial numberReturn to to edit or clear another number, or press Return to the date and time displaySending a fax by Direct Keypad Dialing Automatic redialing RedialPress to return to the date and time display Error Correction ModePress 1 to select YES, or Select noIf desired, press Sending a Fax From MemoryBroadcasting sending a fax to multiple destinations Sending a Fax From MemoryIf the memory becomes full Memory transmissionUsing FAX Mode Receiving FaxesChanging the number of rings Using TEL Mode Using TEL ModeReplace the handset Display shows Receiving and thenOptional Reception Settings Fax Signal ReceiveOptional Reception Settings Select 100% Reception RatioPress To turn on the function, or Press To select AUTO, or 2 toSubstitute Reception to Memory Substitute Reception to MemoryLoad the documents face down. Maximum of 10 pages Making CopiesCopy Cut-off Making CopiesPress once and once Special Functions Caller ID Requires Subscription to ServiceCaller ID Requires Subscription to Service How Caller ID operatesDisplay messages Dialing and transmission begin Fax When you have finished viewing the listViewing the Caller ID list Press TwiceViewing the Caller ID list from the cordless handset To delete calls from the Caller ID listErasing all calls using the cordless handset To cancel, pressPriority Call Blocking voice calls Distinctive Ring Requires Subscription to Service Distinctive Ring Requires Subscription to ServiceSet the reception mode to FAX Blocking Reception of Unwanted FaxesBlocking Reception of Unwanted Faxes Printing Lists Press or until the desired list appears in the display OncePress START/MEMORY to print the list Caller-ID List Setup ListTelephone Number List Message ListTransaction Report 101Headings in Transaction Report 102 Transaction Report print conditionMaintenance Print head103 Maintenance Scanning glass and rollers104 Housing 105Flip up the green levers on each side of the white roller Replacing the Cordless Handset Battery Replacement battery Use only a Sharp UX-BA01 battery106 Battery disposal Wiping the charger contacts107 Problem Solution TroubleshootingProblems and Solutions Line errorDialing and transmission problems Problems and Solutions109 110 Reception and copying problems111 General problems112 Cordless handset problems113 114 Messages and SignalsMessages and Signals Display messages fax machineFAX RX in Memory 115Over Heat 116117 Display messages cordless handset118 Audible signals119 Clearing Paper JamsClearing a jammed document Clearing Paper Jams120 Clearing jammed printing paper121 Part distribution centers122 FCC Regulatory Information123 A R P124 Material Safety Data Sheet 2/2125 Quick Reference Guide126 Using the Cordless Phone127 Guía de referencia rá pida128 Uso del telé fono inalá mbrico129 Index130 IndexRemote Operation Card Remote Commands Page END User Limited Warranty Important Service Information Page Sharp Corporation