Worth Data 802 RF user manual Voice Message Operations, Why Use Voice Messages and Prompts?

Chapter 7

Voice Message Operations

The 802 RF Terminal’s exclusive use of voice prompts allows you to overcome problems such as literacy, language and lighting. With proper planning, voice prompting can enhance your 802 RF Terminal application, making it faster and simpler. Voice messages are recorded in the 802 RF Terminal, and then triggered by a prompt from the host computer.

Why Use Voice Messages and Prompts?

•Voice messages can be in any language.

•The operator does not have to be able to read to perform some jobs.

•Audible instructions can be heard in poor lighting where it is difficult to read a LCD screen. MOST IMPORTANTLY, the data collection process is faster because the operator does not have to continually look at the screen for instructions. This is especially useful when you do not want or need to enter data from the keypad. Scanning bar coded numbers from a Quantity BARPAD can make keying unnecessary.

Voice messages and prompts are a good way to keep the operator’s attention focused on the job at hand. Audible error messages and warnings also help to limit mistakes and downtime.

Tips for Using Voice Prompts

Over 90 voice messages can be recorded in the 802 RF Terminal. Here are some tips on making your voice prompts user-friendly:

•Short messages are preferable for prompts; most English prompts can be stated in ½ second. Instead of saying, “Enter the Item Number,” say “Item”. The typical 802 RF Terminal operator does not want to hear long messages thousands of times. Error messages are typically longer because they are the exception and need to provide more precise instruction to the user.

•Record your voice prompts calmly. A frantic sounding voice can become irritating, especially when heard repeatedly.

•Speak clearly. Correct pronunciation will make the voice prompts easier to follow for all users. Use common words that all users will understand.

•Vary the tone of your voice for different prompts. Using a different tone of voice or even a different voice for consecutive

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