through the bar code. If using a laser scanner or CCD scanner, make sure the beam covers the bar code completely.
•If using a laser or CCD, clean the window of the scanner with a soft cloth.
If you have a problem…
•If you have a problem with your RF System, consult the troubleshooting section of this manual FIRST. As a last resort before calling for an RMA, you can perform a diagnostic reset on your terminal. This resets everything back to the factory defaults, so be prepared to remake any setup changes (i.e. Terminal ID) you had made prior to the reset.
1.At the SIGN ON prompt, press the F1 key and release it.
2.then press the SHIFT key and release it.
3.press the D key and release (you will now see a menu)
4.press the K key and release.
If you cannot find the answer here, or the diagnostic reset does not work, call your Dealer or Worth Data for help.
•Save the shipping box. If you ever need to send the RF Terminal or any of its’ parts back for repair, us this box.
•Before you call your dealer or Worth Data for technical
support, have your RF Terminal and related equipment in front of you and be prepared to explain your problem in detail to the Technical Support Engineer.
•The Engineer may ask you to go through some troubleshooting procedures while on the telephone. This will help them
determine what is wrong and what the course of action should be. Many problems can be resolved over the telephone and will not require that you return the equipment to us. If you do need to return any of the RF equipment to Worth Data, the Engineer will issue an RMA number.
•If you do need to return the RF Terminal for ANY reason, you MUST have an RMA number first. Write the RMA number on the outside of the original shipping box and make sure to insure the shipment. All RMAs should be shipped back to the following address unless directed otherwise:
RMA #XXXXXX