Panasonic KX-FLB851 Multi-Function Station, voice messages on the, answering machine from, Help

Page 79
L You did not program your remote access code into your unit

 

9. Help

 

 

Problem

Cause & Solution

I cannot retrieve recorded

L You did not program your remote access code into your unit

voice messages on the

correctly. Program the same code that is programmed on the

answering machine from

answering machine on the unit with feature #322 (page 62).

a remote location.

 

 

 

I pressed the remote

L The code may include “#” which is used for certain features

access code to access the

provided by telephone companies. Change the code on the

answering machine

answering machine to another number which does not include “#”.

remotely, but the line was

Also change the code of the unit with feature #322 (page 62).

disconnected.

 

 

 

Callers complain that they

L There is no room left in memory of your answering machine to

cannot send a document.

record voice messages. See the operating instructions of the

 

answering machine and erase unnecessary messages.

 

L You set the answering machine to only give a greeting message.

 

 

9.3.7 Multi-Function Station

 

 

Problem

Cause & Solution

I cannot recognize the last

L Put the cursor on the line between the buttons. The cursor changes

part of an item in the list of

shape and you can expand the area by dragging or double-clicking.

the [One Touch],

 

[Directory], [Journal] or

 

[Caller ID] when using

 

Remote Control.

 

 

 

I cannot scan.

L When scanning at a high resolution, a large amount of available

 

memory is required. If your computer warns of insufficient memory,

 

close other applications and try again.

 

L The unit is in use. Try again later.

 

L There is not enough space on the hard disk. Delete unnecessary

 

files and try again.

 

L Restart the computer, and try again.

 

L Check the connection between the computer and the unit (page

 

47).

 

L You attempted to scan a document longer than the paper size

 

which you set. Change the setting or divide the document into the

 

appropriate paper size, and try again.

 

L If you use the Fast User Switching feature in Windows XP, make

 

sure no other users are logged in to your computer.

 

 

The document is not fed

L Remove the document in the auto document feeder and re-insert it.

into the unit.

 

 

 

Even after clicking

L Please wait. It may take a while for the cancel request to be

[Cancel], scanning

accepted.

continues.

 

 

 

I cannot find the unit as

L The unit will be displayed after the printer driver has been installed.

the target device from the

 

list when using PC FAX

 

and Remote Control.

 

 

 

A printing error occurred

L The printer driver is used for PC FAX and Remote Control. The

while using PC FAX and

transmission error will be displayed as the printing error.

Remote Control.

 

 

 

For assistance, please visit http://www.panasonic.com/consumersupport

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Contents All in One Flatbed Laser Fax with Multi-Action Sorter Model No. KX-FLB851This model is designed to be used only in the U.S.A Operating InstructionsOPEN How to use the operating instructionsButtons Listed in alphabetical order Location of controlsFor your future reference Things you should keep a record ofAttach your sales receipt here Thank you for purchasing a Panasonic fax machineSAVE THESE INSTRUCTIONS Important safety instructionsInstallation Important InformationDrum unit Laser radiationFuser unit Toner cartridgeEnvironment For best performanceToner cartridge and drum unit Static electricity2. Preparation InstallationTable of Contents 1. Introduction and11.Index 8. Programmable Features9. Help 10.General InformationQuantity 1.1 Included accessories1. Introduction and Installation Part number*11.3 Description of buttons 1.2 Accessory informationReplacement toner cartridge*1 KX-FA85 Replacement drum unit*1 KX-FA86 G RESOLUTIONP COPY 4 Document cover 5 Top cover 6 Paper level indicator1.4 Overview 1.4.1 Front view7 Telephone line jack 8 External telephone jack 9 Speaker 1 Power switch 2 USB interface connector 3 Recording paper guides4 Multi-purpose input tray 5 Power inlet 1.4.2 Rear viewDo not expose the drum unit to direct sunlight 1.5 Toner cartridge and drum unitDo not expose the drum unit to light for more than 5 minutes Do not touch or scratch the black drum surfaceL Close the multi-purpose input tray 3 before opening the top cover Toner save feature1.7 Output tray 1.6 Document tray1.7.1 Attaching the tray label 1.8 Recording paper 1.7.2 Installing the output tray1.8.1 Using the paper input tray by using PAPER TRAY in the copy mode page in feature #380 pageTo pull the paper input tray completely out L Push and lock the plate 2 in the paper input tray, if it is liftedL To insert the paper input tray input tray setting for faxing feature #440 on page 1.8.2 Using the multi-purpose input trayUsing the optional input tray by using PAPER TRAY in the copy mode page in feature #382 pageremaining recording paper 1.8.3 Checking the amount ofThe paper level indicator green will allow you to 2.1 Connections Using the optional handset unitUsing surge protectors If you use this unit with a computer or subscribe to a DSL serviceMENU SET 2.2 Turning the power switch ONSYSTEM SETUP PRESS 2.3 Dialing mode2.4 Selecting the operation mode Fax/Copy/Scan “BASIC SETTINGS”“FEATURE LIST” “ERRORS”SETUP ITEM 2.6 Adjusting volumeRinger volume While the unit is idle, press V or Monitor volume While using the monitor, press V orZOOM/QUICK SCAN CLEAR MENU SET FLASH If you have subscribed to a Caller ID service2.8 Your logo To correct a mistakeQUICK SCAN To select characters using V orFLASH ZOOMNO.= 2.9 Your fax numberMENU CLEAR SET FLASH YOUR FAX NO PRESS SETTo select the resolution 1. Press RESOLUTION 3.1 Using the unit as a fax machine3.2.1 Using the auto document feeder RESOLUTIONTo redial the last number 3.2.2 Using the scanner glassSending from memory Quick scan feature 3. Press QUICK SCAN Reserving the fax transmission Dual AccessExample 3.3.2 Using the scanner glassDocument weight 3.3.3 Note for the auto document feeder and the scanner glassLOWER SET 3.4 Storing names and3.4.1 Storing one-touch dial item DIRECTORY CLEARHelpful hints 3.4.2 Storing navigator directory items3.4.3 Editing a stored item 3.4.4 Erasing a stored itemL Confirm that there are no documents on the scanner glass Using stationsUsing navigator directory To send a fax using the scanner glass3.6.2 Adding a new item into the broadcast memory Using the dial keypad only for MANUAL BROAD3.6 Broadcast transmission 3.6.1 Programming items into the broadcast memoryMANUAL BROAD To send the same document using the scanner glassTo cancel broadcast transmission 3.6.4 Sending the same document to pre-programmed parties3.7 Receiving a fax automatically - Auto answer ON L The FAX AUTO ANSWER indicator is ONIf you have subscribed to a Distinctive Ring service How to receive faxes with an extension telephoneTo stop receiving 3.9 Using the unit with an answering machine3.9.1 Setting up the unit and an answering machine How to receive faxes with the optional handset unitReceiving a voice message and fax document in one call L This feature does not work when manual reception is performed3.10.1 Activating the junk fax prohibitor 3.10.2 Storing undesired callersTo print the junk fax prohibitor list To display the junk fax prohibitor listTo erase an item from the junk fax prohibitor list 4. Caller ID 4.1 Caller ID service4.2 Viewing and calling back using caller information 4.1.1 How Caller ID is displayedDisplay while viewing L This feature is not available in the following cases4.2.1 Erasing all caller information 4.2.2 Erasing specific caller informationalready contains an item, the previous item will be replaced L If you assign an item to a station key which5.2.1 Activating the Distinctive Ring feature 5.1 Distinctive Ring service from your phone company5.2 Using two or more phone numbers on a single telephone line 5.3 Using three or more phone numbers on a single telephone line5.4 Programming the ring pattern assigned for fax 6.2 Making a copy 6.1 Using the unit as a copy machine6.2.1 Using the auto document feeder COPY STOP PAPER TRAY START RESOLUTIONTo select the input tray and paper size 1. Press PAPER TRAY 6.2.2 Using the scanner glassCOPY START STOP 6.3.1 To sort multiple copies Auto document feeder only 6.3 More copying featuresExample 150% enlarged copy Using the auto document feeder Using the scanner glass6.3.3 To reduce a document Example 70% reduced copy Using the auto document feederOperating System 7.1 Connecting to a computer7.2 Installing Multi- Function Station 7. Multi-Function Station softwareImportant notice for Windows XP users L If the Choose Setup Language dialog box does not appearPrograms → Panasonic → KX- FLB800FLM650 Series → Uninstall or Modify To uninstall the software7.3 Starting Multi-Function Station 7.4 Using the unit as a printerRemote Control page Setup3 Select Panasonic KX-FLB851 as the active printer Setting the printer properties7.4.2 Transparencies 7.4.3 LabelsL Remove each envelope after printing 7.4.4 EnvelopesL Use the multi-purpose input tray to print envelopes L Printed envelope will be stacked on the upper output trayTo scan documents quickly 7.5.2 Using other applicationsReadiris OCR software L The Multi-Function Remote Control window will appear Using the auto document feederL The Panasonic KX-FLB851 default name dialog box will appear 2 Select Remote Control3 Select PCFAX Panasonic KX-FLB851 7.7 Fax sending/receiving using Multi-Function Station7.7.1 Sending a computer document as a fax message from your computer 7.7.2 Receiving a fax into your computer5 Click Auto Configuration on the Device Options tab 7.9.1 Setting the optional input tray7.9.2 Changing the default output tray 3 Select Panasonic KX-FLB851 default nameOutput tab users, click Printing Preferences... on the General tab“BASIC FEATURE” “FAX FEATURE” “COPY FEATURE” “SCAN FEATURE” 8. Programmable FeaturesTo cancel programming To select features by using the navigator keyQuick setup 8.2 Direct command chartFeature Feature code1 “#1” default 2 “#2” Connecting tone5 “B-D” default Input tray setting for faxingDefault scan resolution 1 “#1” defaultDefault scan type 1 “B/W TEXT” default#101 Setting the date and time 8.3 Basic features#100 Setting the quick setup QUICK SETUP PRESS SET#403 Setting power save feature #380 Setting the recording paper size in the paper input tray#381 Setting the recording paper size in the multi-purpose input tray #382 Setting the recording paper size in the optional input tray#402 Setting the journal report to print automatically 8.4 Fax features#482 Setting toner save feature CONFIRM REPORT =ERRORCONNECTING TONE MODE=ON 0 “OFF” default 1 “ON” To send a document#413 Setting the Error Correction Mode ECM #416 Setting the connecting tone#441 Setting the output tray to use for faxing #437 Setting the memory reception alert#438 Setting friendly reception #440 Setting the input tray to use for faxingCOPY RESOLUTION =TEXT/PHOTO 8.5 Copy features#460 Setting the input tray to use for copying #461 Changing the default copy resolution#490 Setting the default scan type for LAN push scan 8.6 Scan features8.7 LAN features #466 Setting the output tray to use for copying#502Setting the Subnet mask for the LAN connection #500 LAN setting with a DHCP serverDHCP =ENABLED #501 Setting the IP address for the LAN connectionERROR-NOT YOUR UNIT 9.1 Error messages - ReportsCause & Solution COMMUNICATION ERROR“CHECK INSTALL 9.2 Error messages - Display“CALL SERVICE” “CARRIAGE ERROR”contact us by our Customer Services directory page and will be printed out automatically when the unit warms up“MAINTENANCE L Your unit requires a scheduled maintenance. Maintenance is“REMOVE DOCUMENT” recording paper or a recording paper jam. Install paper page“TRANSMIT ERROR” L A transmission error occurred. Try againL If you use a Distinctive Ring service, make sure you have set the 9.3 When a function does not work, check here9.3.1 Initial settings Problem9.3.4 Fax - receiving function, adjust volumesor program the features 9.3.3 Fax - sendingdocuments automatically “CONNECTING...”, butAUTO ANSWER indicator paper is installedA B C 9.3.6 Using an answering machineWhen an extension 9.3.5 Copyingaccess code to access the L You did not program your remote access code into your unitanswering machine on the unit with feature #322 page L The code may include “#” which is used for certain featuresI cannot install or 9.3.8 If a power failure occurswhen printing from Microsoft PowerPoint orPanasonic toner cartridge and drum unit L Do not turn the power switch OFF. Loss of9.4 Replacing the toner cartridge and the drum unit TONER LOW TONER EMPTY5 Turn the two green levers 1 on the used toner cartridge firmly Waste disposal method OPEN TOP COVER 9.5.1 When the recording paper has jammed inside of the unit9.5 Recording paper jam PAPER JAMMEDCase When the recording paper has jammed near the output tray Case When the recording paper has jammed near the fuser unitPaper input tray Optional input tray 9.5.2 When paper jam occurs near the optional input trayOPEN LOWER LEFT SIDE TRAY COVER CHECK PICK UP INPUT TRAY #1 CHECK PICK UP INPUT TRAY #3CHECK PICK UP INPUT TRAY #2 9.6 Document jams Auto document feederL Be careful when handling the drum and 9.7 Cleaning the white plate and glassesWhen the document has jammed near the document entrance When the document has jammed near the document exitIf the document cover comes off from the unit 9.7.2 Lower glass 4 Clean the lower glass 1 with a soft and dry cloth 9.8 Cleaning the document feeder rollers “TEL NO. LIST” “SETUP LIST”10.1 Reference lists and reports 10. General InformationScanning resolution 10.2 SpecificationsScanning density FAX resolution Copy resolutionNote for recording paper Recording paper specificationsRecording paper weight Envelope sizeDrum life 10.3 FCC and Other Information Technical Support Responsible PartyParts 10.4 Limited WarrantyPanasonic Facsimile Product Limited Warranty FAX categories2. Panasonic Premier Service Club PPSC RESPONSIBILITY For In Limited Warranty product serviceWhen you ship the product or E-mail us via 10.5 Customer Services directoryconsumerfax@us.panasonic.com npcparts@us.panasonic.com10.6 Information of copyrights and licences Copyright c 1988 Stephen Deering Copyright c 1988 University of Utah Copyright c 1997 Manuel Bouyer. All rights reserved 10. General Information 10. General Information 10. General Information 11. Index 11.1 IndexFax number Feature #103 FAX ONLY mode FAX ring count Feature #210 NO EXTRA COST Panasonic FAX ADVANTAGE PROGRAM1-year limited warranty1 parts, labor, and toll-free help line2 Free overnight replacement3 and repair program
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