Troubleshooting
Troubleshooting (Basic)
Starting Up
[Enter Password] does not |
| The password you have set in the Setup Utility is not requested at resuming. To use the | |||||||||||||||
appear when resuming from |
| password security at resuming, set the Windows password. | |||||||||||||||
standby/hibernation. |
| A Click [start] - [Control Panel] - [User Accounts] and select the account, and set the | |||||||||||||||
|
| password. |
|
|
|
|
|
|
|
|
|
|
|
|
| ||
|
| B Click [start] - [Control Panel] - [Performance and Maintenance] - [Power Options] - | |||||||||||||||
|
| [Advanced] and add a check mark for [Prompt for password when computer resumes | |||||||||||||||
|
| from standby]. |
|
|
|
|
|
|
|
|
|
|
|
|
| ||
Cannot resume. |
| An error may occur when the computer automatically enters the standby or hibernation | |||||||||||||||
|
| mode while the screensaver is active. In this case, turn off the screensaver or change | |||||||||||||||
|
| the pattern of the screensaver. | |||||||||||||||
Other startup problems. |
| Press |
| in the Setup Utility ( page 24 “To start the Setup Utility”) to return the Setup | |||||||||||||
| F9 | ||||||||||||||||
|
| Utility settings (excluding the passwords) to the default values. Start the Setup Utility | |||||||||||||||
|
| and make the settings again. | |||||||||||||||
|
| Remove all peripheral devices. | |||||||||||||||
|
| Check to see if there was a disk error. | |||||||||||||||
|
| A Click [start] - [My Computer] and | |||||||||||||||
|
| B Click [Tools] - [Check Now]. | |||||||||||||||
|
| C Select the option in [Check disk options] and click [Start]. | |||||||||||||||
|
| Start the computer in Safe Mode and check the error details. When the [Panasonic] boot | |||||||||||||||
|
| screen disappears*1 at startup, press and hold F8 until the Windows Advanced Options | |||||||||||||||
| *1 | Menu is displayed. |
|
|
|
|
|
|
|
|
|
|
|
|
| ||
| When [Password on boot] is set to [Enable] in the [Security] menu of the Setup Utility, | ||||||||||||||||
|
| [Enter Password] appears after the [Panasonic] boot screen disappears. As soon as you | |||||||||||||||
|
| enter the password and press Enter, press and hold F8. | |||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Entering Password |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |||
On the [Enter Password] |
| The computer may be in | |||||||||||||||
screen, a beep sounds and |
| If the NumLk indicator | lights, press | NumLk | to disable the | ||||||||||||
the password cannot be |
| input. |
|
|
|
|
|
|
|
|
|
|
|
|
| ||
entered. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Even after entering the pass- |
| The computer may be in | |||||||||||||||
word, [Type your password] |
| If the NumLk indicator | lights, press | NumLk | to disable the | ||||||||||||
is displayed again. |
| input. |
|
|
|
|
|
|
|
|
|
|
|
|
| ||
|
| The computer may be in Caps Lock mode. | |||||||||||||||
|
| If the Caps Lock indicator | lights, press | Caps Lock | to disable the Caps Lock | ||||||||||||
|
| mode, and then input. |
|
|
|
|
|
|
|
|
|
|
|
|
| ||
Shutting down |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
|
|
|
| ||||||||
Windows does not shut |
| Remove the USB device and the ExpressCard. | |||||||||||||||
down. |
| Wait one or two minutes. It is not a malfunction. | |||||||||||||||
Display |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
|
|
|
| ||||||||
No display. |
| The external display is selected. Press | Fn | + | F3 | to switch the display. Wait until the | |||||||||||
|
| display has been switched completely before pressing Fn + F3 again. | |||||||||||||||
|
| When using an external display, | |||||||||||||||
|
| Check the cable connection. | |||||||||||||||
|
| Turn on the display. |
|
|
|
|
|
|
|
|
|
|
|
|
| ||
|
| Check the settings of external display. | |||||||||||||||
|
| The display is turned off by the | |||||||||||||||
|
| direct selection keys, but press any other key like Ctrl. | |||||||||||||||
|
| The computer entered standby or hibernation by the | |||||||||||||||
|
| slide the power switch. |
|
|
|
|
|
|
|
|
|
|
|
|
| ||
The screen is dark. |
| The screen is darker when the AC adapter is not connected. Press |
| + |
| and adjust | |||||||||||
| Fn | F2 | |||||||||||||||
|
| the brightness. As you increase the brightness, battery consumption increases. | |||||||||||||||
|
| You can separately set the brightness for when the AC adaptor is connected and when | |||||||||||||||
|
| not connected. |
|
|
|
|
|
|
|
|
|
|
|
|
|
26