Panasonic CF-30 appendix Troubleshooting

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6 When all the hardware has been checked, conﬁrm the diagnostic check results.

If the display is red and the message “Check Result TEST FAILED” is displayed, you can assume that there is a problem with the computer’s hardware. Conﬁrm which hardware component is displayed as red, and contact Panasonic Technical Support.

If the display is green and the message “Check Result TEST PASSED” is displayed, the computer’s hardware is operating normally. Continue using the computer as is. If the computer still does not operate properly, reinstall the software. ( page 22)

NOTE

If you run a memory diagnostic check after installing a new RAM module (sold separately) and the message "Check Result TEST FAILED" is displayed:

Remove the additional RAM module and run the diagnostic check again. If the message "Check Result TEST FAILED" is still displayed, you can assume that there is a problem with the internal RAM module.

7After the diagnostic check is complete, click (close), or press Ctrl+Alt +Del to re- start the computer.

Troubleshooting

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Contents Personal Computer ContentsTerms and illustrations in these instructions IntroductionCopyright Disclaimer Trademarks Models for U.S.A Read Me FirstModels for Canada Read Me FirstIndustry Canada IC Notice for modem RF Exposure Warning Models for EuropeCanadian ICES-003 Industry CanadaInformation to the User Lithium Battery / Pile au lithiumPrecautions Do Not Turn the Volume Up to Loud When Using Head- phones Precautions Battery PackDo Not Use with Any Other Computer 35-M-1 Description of Parts Right side SD Memory Card Indicator Blinking During accessIeee 1394 Interface Connector Ext Antenna Connector Expansion Bus ConnectorDescription of Parts Operating Instructions This book Insert the battery packAC Cord Battery Pack First-time OperationTurn on the computer Connect your computer to a power outletSetup Windows First-time OperationCreate a new account Windows UpdateRegarding Windows XP Reference Manual To access the Reference ManualTo access the Important Tips On-screen ManualHandling cautions Handling and MaintenanceWhen using peripheral devices Operation environmentTo clean areas other than the LCD panel Handling and MaintenanceMaintenance To clean the LCD panelPreparation Hard Disk Backup Function Recover ProInstallation Click NextComplete Backup Hard Disk Backup Function Recover ProComplete Restore Press 2 to execute 2. Erase HDD Hard Disk Data Erase UtilityPress Space Reinstalling Software Press Turn the computer off by using the power switchPerform the ﬁrst-time operation Error Code/Message Starting Up Troubleshooting BasicDisplay Troubleshooting BasicEntering Password Shutting downTouch Pad / Touchscreen only for model with touchscreen Fn + F2Others Recover ProRegarding the PC-Diagnostic Utility Hardware DiagnosticsPress While Panasonic boot screen is displayed Hardware DiagnosticsRunning the Diagnostic Check Connect the AC adaptor and turn on the wireless switch.Troubleshooting About Intel software products Limited USE License AgreementLicence Contrat de licence d’usage limitéTermes, clauses et conditions Main Speciﬁcations SpeciﬁcationsBluetoothTM Only for model with Bluetooth Wireless LAN Only for model with wireless LANSpeciﬁcations Limits and Exclusions For U.S.AFor Canada Limited WarrantyMemo Panasonic Computer Solutions Company Panasonic Canada Inc