Panasonic CF-30 appendix Recover Pro, Others

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Troubleshooting

Troubleshooting (Basic)

Recover Pro

Cannot install Recover Pro

Recover Pro cannot be installed when four primary partitions exist. Reduce the number

 

of primary partitions to three or less before installation. You can check the number of

 

the primary partitions in the order of [start] - [Control Panel] - [Performance and Mainte-

 

nance] - [Administrative Tools] - [Computer Management] - [Disk Management].

 

Recover Pro cannot be installed when a backup area is remaining on the hard disk.

 

Try one of the following methods:

 

If the backup area has complete backup data and you want to restore that data:

 

Follow the “Complete Restore” instructions in “Hard Disk Backup Function (Recover

 

Pro)” ( page 20) to restore the data.

 

To return the computer to its condition at the time of shipment:

 

Reinstall the software ( page 22).

 

In step 10, do not select “3. Reinstall Windows to the first partition.”

 

If you do not need the data in the backup area, or if it is corrupted, or if does not in-

 

clude complete backup data:

 

AAccess [http://www.phoenix.com/en/Customer+Services/Utilities/

 

Recover+Pro+6.htm#Where], and download/install “Cleanup Utility for Recover

 

Pro 6”.

 

B Delete the backup area using “Cleanup Utility for Recover Pro 6”.

 

C Reinstall Recover Pro.

 

In this case, all data in the backup area will be lost.

An unnecessary backup

Perform the following steps.

area is present (is left) when

A Access [http://www.phoenix.com/en/Customer+Services/Utilities/

Recover Pro is not installed.

Recover+Pro+6.htm#Where], and download/install “Cleanup Utility for Recover Pro 6”.

 

B Delete the backup region using “Cleanup Utility for Recover Pro 6”.

Some parts of the hard disk

The hard disk area encrypted by security software may not be backed up. Exclude the

cannot be File Backed up.

area from the File Backup object.

Others

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No response.

Press

 

+

 

+

 

to open Task Manager and close the software application

Ctrl

Shift

Esc

 

that is not responding.

 

An input screen (e.g., password input screen at startup) may be hidden behind another

 

window. Press Alt +Tab to check.

 

Slide the power switch for four seconds or longer to shut down the computer, and then

 

slide the power switch to turn it on. If the application program does not work normally,

 

uninstall and reinstall the program. To uninstall, click [start] - [Control Panel] - [Add or

 

Remove Programs].

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Contents Contents Personal ComputerTerms and illustrations in these instructions IntroductionCopyright Disclaimer Trademarks Read Me First Models for U.S.AModels for Canada Read Me FirstIndustry Canada IC Notice for modem Models for Europe Canadian ICES-003Industry Canada RF Exposure WarningLithium Battery / Pile au lithium Information to the UserPrecautions Do Not Turn the Volume Up to Loud When Using Head- phones Precautions Battery PackDo Not Use with Any Other Computer 35-M-1 Description of Parts SD Memory Card Indicator Blinking During access Ieee 1394 Interface ConnectorExt Antenna Connector Expansion Bus Connector Right sideDescription of Parts Insert the battery pack AC Cord Battery PackFirst-time Operation Operating Instructions This bookConnect your computer to a power outlet Setup WindowsFirst-time Operation Turn on the computerCreate a new account Windows UpdateRegarding Windows XP To access the Reference Manual To access the Important TipsOn-screen Manual Reference ManualHandling and Maintenance When using peripheral devicesOperation environment Handling cautionsHandling and Maintenance MaintenanceTo clean the LCD panel To clean areas other than the LCD panelHard Disk Backup Function Recover Pro InstallationClick Next PreparationComplete Backup Hard Disk Backup Function Recover ProComplete Restore Press 2 to execute 2. Erase HDD Hard Disk Data Erase UtilityPress Space Reinstalling Software Press Turn the computer off by using the power switchPerform the first-time operation Error Code/Message Troubleshooting Basic Starting UpTroubleshooting Basic Entering PasswordShutting down DisplayFn + F2 Touch Pad / Touchscreen only for model with touchscreenRecover Pro OthersHardware Diagnostics Regarding the PC-Diagnostic UtilityHardware Diagnostics Running the Diagnostic CheckConnect the AC adaptor and turn on the wireless switch. Press While Panasonic boot screen is displayedTroubleshooting Limited USE License Agreement About Intel software productsLicence Contrat de licence d’usage limitéTermes, clauses et conditions Specifications Main SpecificationsWireless LAN Only for model with wireless LAN BluetoothTM Only for model with BluetoothSpecifications For U.S.A Limits and ExclusionsLimited Warranty For CanadaMemo Panasonic Computer Solutions Company Panasonic Canada Inc