Lenovo 33472GU, S230U, 33472YU, 3347XF2 manual Problems with ports and connectors, USB problem

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•The application is designed to operate with your operating system.

•Other applications run correctly on your computer.

•The necessary device drivers are installed.

•The application works when it is run on some other computer.

If an error message is displayed while you are using the application program, refer to the manuals supplied with the application.

If the application still does not run correctly, contact your place of purchase or a service representative for help.

Problems with ports and connectors

The following are the most common problems with ports and connectors.

A USB problem

Problem: A device connected to the USB connector does not work.

Solution: Ensure that the USB device setup is correct, and that the assignment of computer resource and the installation of the device driver are correct. Do the following:

1.Move the cursor to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Control Panel.

2.Click Hardware and Sound ➙ Device Manager ➙ Universal Serial Bus controllers. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Refer to “Diagnosing problems” on page 87 for a diagnostic test of the USB connector.

104User Guide

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Contents User Guide Safety, Warranty, and Setup Guide Regulatory Notice Second Edition December Copyright LenovoContents Preventing problems Prevent your computer from getting wet Read this firstProtect yourself from the heat that your computer generates Protect the cables from being damagedHandle your computer gently Important safety informationProtect your computer and data when moving it Carry your computer carefullyService and upgrades Safety guidelinesConditions that require immediate action Power cords and power adapters Plugs and outlets Power supply statementExtension cords and related devices ViiLithium coin cell battery notice General battery noticeBuilt-in rechargeable battery notice External devicesHeat and product ventilation Electrical current safety information Liquid crystal display LCD noticeUsing headphones or earphones Additional safety informationXii User Guide Product overview Locating computer controls, connectors, and indicatorsFront view Integrated camera Volume control buttonsSystem status indicator illuminated ThinkPad logo Built-in microphonesRight-side view USB 3.0 connectorMini DisplayPort connector Hard disk or solid-state drive bayLeft-side view Combo audio jack Mini Hdmi connectorEthernet connector Media card reader slotIntegrated battery Status indicatorsSystem status indicators Bottom viewPower status indicator Locating important product information Machine type and model labelFeatures FCC ID and IC Certification number labelSpecifications Operating environment Battery packBattery life Lenovo programsLenovo Solution Center Lenovo SettingsLenovo Mobile Access Lenovo Support Password ManagerFrequently asked questions Using your computerRegistering your computer Is getting connected in different locations a challenge? Tablet modeUsing tablet mode Need to attach or replace a device?Using your computer Tips on using your computer in tablet mode Using the multi-touch screen Tips on using the multi-touch screen Cleaning the multi-touch screenUsing the tablet buttons Special keys and buttonsDisplay management keys Function keys Volume and mute keysOther functions Changing the UltraNav pointing device settings Using the UltraNav pointing deviceSelect Config Keyboard/Mouse Change to F1-F12 keys Windows keyCustomizing the TrackPoint pointing device Using the TrackPoint pointing deviceChanging the cap Disabling the UltraNav pointing device Using the touch padCustomizing the touch pad Checking the battery status Power managementUsing the battery power Adding the UltraNav icon to the Windows notification areaMaximizing the battery life Using the ac power adapterCharging the battery Connecting the ac power adapterConnecting to the network Managing the power plansPower-saving modes Click More power optionsUsing the wireless LAN and wireless WAN connections Wireless connectionsEthernet connections Using Bluetooth Changing the display settingsPresentations and Multimedia Considerations for using an external monitor Using an external displaySetting the main display Setting the monitor type Using a projectorUsing audio features Set Resolution Click Advanced SettingsConfiguring for sound recording Using the integrated cameraUsing a media card Configuring camera settingsClick Hardware and Sound Device Manager Inserting a media cardRemoving a media card Right-click the Safely Remove Hardware and Eject Media iconYou and your computer Accessibility and comfortErgonomic information Accessibility information ComfortTravel tips Travel accessoriesTraveling with your computer Assistive technologiesUser Guide Typing passwords Using passwordsPasswords and sleep mode SecuritySetting a power-on password Power-on passwordHard disk passwords Select Power-on PasswordSetting a hard disk password Select Hard Disk 1 PasswordSupervisor password Changing or removing a hard disk passwordSetting, changing, or removing a supervisor password Select Supervisor PasswordUsing Windows BitLocker Drive Encryption Hard disk securitySetting the security chip Setting the security chipClick System and Security BitLocker Drive Encryption Using firewalls Protecting data against virusesSecurity User Guide Recovery overview Refreshing your computerUser Guide Replacing devices Disabling the built-in batterySelect Disable Built-in Battery Static electricity preventionUser Guide Replacing the hard disk drive or solid-state drive User Guide Replacing the keyboard User Guide Replacing devices User Guide Replacing a Mini PCI ExpressCard for wireless LAN connection User Guide Replacing devices Installing or replacing the wireless WAN card Replacing devices User Guide Replacing devices User Guide Installing the Windows 8 operating system Advanced configurationInstalling a new operating system Select Startup BootInstalling the Windows 8 fix module Installing device drivers ThinkPad SetupMain menu Menu item Submenu item Selection Comments Network Config menuAC Only Menu item Submenu item Selection Comments EnabledIPv4 First Auto DisabledDefault Keyboard/MouseMenu item Submenu item Selection Comments Display PowerBattery Optimized Always ThinkPad LCDSecurity menu Menu item Submenu item Selection Comments Beep and AlarmDate/Time menu Serial ATA SataMenu item Submenu item Selection Comments Password At unattended boot, a passwordSmbios Reporting Smbios Disabled, the Security Chip optionBios ROM String Reporting Uefi Bios Update OptionMenu item Submenu item Selection Comments Virtualization Port AccessAnti-Theft Changing the startup sequence Menu item Submenu item Selection Comments Secure BootStartup menu Uefi Only and set CSM SupportUEFI/Legacy Boot Uefi Only Menu item Selection Comments BootNetwork Boot UEFI/Legacy Boot Priority Uefi FirstMenu item Selection Comments Boot Device List F12 Option Updating your system Uefi BiosUsing system management Boot Order Lock DisabledSetting management features System managementNetwork Boot sequence Flash updateUser Guide Preventing problems General tips for preventing problemsMaking sure device drivers are current Getting the latest drivers using System UpdateGetting the latest drivers from the Web site Be gentle with your computer Be careful about where and how you workTaking care of your computer Carry your computer properlyCleaning your computer keyboard Cleaning the cover of your computerTake care in setting passwords Register your computer Be sure not to modify your computerCleaning your computer display User Guide Troubleshooting Troubleshooting computer problemsDiagnosing problems Computer stops respondingSpills on the keyboard Error messagesIf you spill something on your computer Troubleshooting computer problems Errors without messages Memory module problems Beep errorsProblem Solution Ethernet problems Networking problemsSolution Bluetooth problems Wireless LAN problemWireless WAN problem Click Hardware and Sound Sound PlaybackUltraNav pointing device problems Problems with the keyboard and other pointing devicesKeyboard problems Problems with the display and multimedia devices Computer screen problemsExternal monitor problems Set Resolution Audio problems Battery and power problems Battery problemsAn ac power adapter problem Power problemsBoot problems Power button problemSleep problems Solid-state drive problem Problems with drives and other storage devicesHard disk drive problems Optical drive problemsSoftware problem Problems with ports and connectors USB problemGetting support Getting help and serviceBefore you contact Lenovo Lenovo Support Web site Using diagnostic programsCalling Lenovo Finding ThinkPad options Purchasing additional servicesTelephone numbers User Guide Appendix A. Regulatory information Wireless related informationWireless interoperability 109Location of the UltraConnect wireless antennas Usage environment and your healthElectronic emission notices Locating wireless regulatory noticesExport classification notice Federal Communications Commission Declaration of ConformityGerman Class B compliance statement Appendix A. Regulatory information User Guide Japan recycling statements Appendix B. Weee and recycling statementsImportant Weee information 115Recycling information for Brazil Battery recycling information for the European UnionDisposing of Lenovo computer components Appendix B. Weee and recycling statements User Guide Click Hardware and Sound Device Manager Network adapters Power plan Energy Saver settings when plugged into ac powerAppendix C. Energy Star model information 119Click OK Appendix D. Notices 121Trademarks Ukraine RoHS China RoHS Turkish RoHS123 India RoHS

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